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Charlotte Guest House is a traditional guest house in quiet West Hampstead, just 10 minutes from London’s West End. Enjoy a wonderful welcome & experience a quintessential London neighbourhood vibe.... Read more

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Charlotte Guest House

(947 Guest Reviews)

Guest Ratings

  • 230
  • 567
  • 112
  • 32
  • 6

Review Summary

  • Rooms 3.7
  • Value 4.2
  • Friendliness 4.6
  • Cleanliness 4.1
  • Facilities 3.6
  • Service 4.4
  • Location 4.3

Review Overall Rating

  • 5.0
  • 4.0
  • 3.0
  • 2.0
  • 1.0
  • 4.0
Sophie Adults Stayed: Feb 15

Great stay

I stayed with my mom at Charlotte Guest Hose for one night. We really enjoyed our stay. The staff was really friendly and helpful. We will absolutely come back and can just recommend staying there. Read more

Likes?
We espacially like the friendliness and helpfulness of the staff and the great choice and quality of the breakfast.
Dislikes?
None
4
Amandine Young couple Stayed: Feb 15

I love this hostel And I will come back.

I love Read more

Likes?
The staff is very Nice And The breakfast was very good so I love this guest house.
Dislikes?
I like anytjing.
5
Barry Young couple Stayed: Feb 15

great place to stay

Very pleasant stay. Very clean. Refubished. Very friendly and helpful staff. Would definatley stay here again. Giid bus and rail links also very nearby. Read more

Likes?
Comfortable and clean. Friendly staff. Good breakfast
Dislikes?
None
5
Chiara Mature couple Stayed: Feb 15

Great quality

Fantastic bed and breakfast, in a very nice zone of London. The place was silent, calm, plenty of pubs, restaurants and facilities around. Read more

Likes?
We liked the staff a lot.
Dislikes?
None
4
Erwan Young couple Stayed: Feb 15

Nice time in London

Great! Read more

Likes?
The bathroom!
Dislikes?
None
4
Kate Alone Stayed: Jan 15

Comfortable stay near transport hub in North London

Charlotte Guest House was great for my four-night stay in London. It is well connected via public transport, so I was easily able to get to other parts of the city from there. My room was clean, and the bathroom I shared with other guests was very clean and seemed to have been newly finished with brand new fixtures. It was very nice that a hot breakfast was included. Read more

Likes?
My room was cozy and quiet and I slept very comfortably. The room was also well furnished with a desk, closet, vanity, sink, mirror, and television.
Dislikes?
My room smelled vaguely like it had been smoked in previously. I was disappointed that there was no wifi available in the building I stayed in.
4
Helmut Alone Stayed: Jan 15

was ok

i come every year at the same time to london since 5 years Read more

Likes?
it is for me the best hotel i had in london to stay 3 or 4 days after a trip to the birthday of my grandson in zaragoz spain.
Dislikes?
None
5
Jean Adults Stayed: Jan 15

Excellent value for money

Sightseeing and visiting the theatre. Read more

Likes?
Charlotte's is very conveniently situated for bus and tube into centre of London. Very friendly, helpful staff and quiet room despite decorators working right outside the door.
Dislikes?
None
4
Lucy Adults Stayed: Jan 15

The receptionist makes this B&B

Rooms are drab, not clean and cold. The bed I slept in had springs sticking into me. There are small steps in and out of the houses, with no warning signs. Bathroom smelt; drains were blocked. Not enough towels or milk provided.
The breakfast was very poor. Very cheap processed food, bad tasting tea and orange from concentrate. The poached eggs were done in a microwave parts were raw, others overdone. Servers seemed annoyed. Read more

Likes?
The receptionist. She sorted all my little problems out and was very friendly.
Dislikes?
Breakfast. Waitresses. Bed. Blocked drains. Cold.
3
Emvin Young couple Stayed: Jan 15

Excellent location, great service

Very pleasant stay for a short break in London. Very convenient location being just round the corner from West Hampstead tube and Thameslink stations. Good,freshly cooked breakfast and very nice staff. Read more

Likes?
All 😃
Dislikes?
None
4
Signe Young couple Stayed: Jan 15

A true gem in London

This was just a little child-free get-away; 4 days of relaxing and exploring London. Read more

Likes?
Very warm and cozy atmosphere. Super friendly and sweet staff. Good service. Clean rooms. Delicious breakfast.
Dislikes?
Not really. Only that it was inconvenient that there was no WiFi in our room and in the common areas the reception was quite bad.
4
Sabine Adults Stayed: Jan 15

It has been a wonderful stay!

We had a warm und caring welcome. All our questions had been answered at any time during our stay. Read more

Likes?
The rooms are comfortable and very calm, a good place to recover
from the activities of the day. The staff is outstanding friendly and caring. Breakfast is very good.
Dislikes?
No, we liked everything about our stay.
5
Dominique Adults Stayed: Jan 15

a pleasant aera to relax of the buste of London.

It's my second place in Charlotte Guest House and it was OK
10 min from St Pancras with luggage is a must.
The district with shops, restaurant, Tube, Thameslink is peasant.
A good breakfast before visit London is important and the english breakfast is typical
We are on avery day pleasantly welcomed Read more

Likes?
Friendly welcome
Choice of good breakfast
Good aera
Dislikes?
Odors In the bathroom
4
Robin Alone Stayed: Jan 15

Just right

For when I'm working in the centre of London, this is perfectly situated. The staff are genuinely freindly. The rooms very in size but none are less than comfortable. Read more

Likes?
I feel like I'm a guest in someone's house rather than a hotel.
Dislikes?
None
4
André Young couple Stayed: Jan 15

Great location, rooms and breakfast!

It has a great location, close to several means of transportation. My room was large, had everything needed and the bed and pillows were really nice and confortable, as was the temperature. The shared bathrooms were very clean and new. The breakfast every morning was amazing, with delicious food. The only problem was with the carpets in the room, which had some marks, and with one of the days that, when we arrived in the room, we found the bed wasn't made, only that the duvet had been pulled up. Read more

Likes?
The location, the room, the breakfast.
Dislikes?
Marks in the carpet, bed wasn't made one day.
5
Hanne Young couple Stayed: Jan 15

nice affordable place

Nice room. We were just looking for a place to sleep one night and this was everything we needed. Not a place to hang out at, but good for just sleeping. Clean and close to the train station, good surroundings. Really liked it! Read more

Likes?
Good price, nice room, clean and not to small. Nice breakfast although dining room a bit small.
Dislikes?
Wifi only in main building
4
STEPHANE Adults Stayed: Jan 15

Excellent value for money

We were there for an extended weekend and had a lovely time at Charlotte's guesthouse. Great location, friendly staff and lovely neighbourhood Read more

Likes?
The location is excellent -near the tube station, in a very nice neighbourhood near the centre-, the staff is very friendly, efficient and helpful, and the room was cosy and comfy enough.
Dislikes?
No, everything was fine.
5
Julio Alone Stayed: Jan 15

Excelent

The room was lovely and kept very clean, the shared bathroom was also always pristine and the breakfast was incredible! Staff was very friendly and helpful, I reported a problem with a dim light bulb and it was already fixed later at the same day when I came back from lunch! Read more

Likes?
I liked everything, but mostly the atmosphere and silence of the place.
Dislikes?
Nothing.
5
Ria Young couple Stayed: Jan 15

Best b&b ever!

It was very pleasant and lovely. Staff members are super friendly and really, really sweet. Rooms are small, but totally fine. It's clean, nearly arranged and the breakfast was delicious. Read more

Likes?
The breakfast was really good.
We stayed in one of the other houses and had our own key to come and go as we wished. That was really good.
Dislikes?
It was inconvenient that you have free wifi only in the main building. It didn't bother us a lot, because we really enjoyed the break from the internet, but it could bother other people.
5
Suzanne Alone Stayed: Dec 14

Very good value for money.

I was there to visit relatives. I was upgraded to a double room for no extra cost, which was good. When I first saw the room I thought it looked a bit old-fashioned, but it was, in fact, very good accommodation. Read more

Likes?
The bed was firm, the room spacious, the shower hot, and the bathroom spotless. The woman on reception was very helpful and friendly. When the cleaner cleaned my room, it was also spotless afterwards.
Dislikes?
There was no soap in the shower and I had to ask for some. The vegetarian breakfast only contained one egg and no hash brown. The waiter was offhand when I asked to turn down the loud radio.
4
Paul Adults Stayed: Dec 14

Excellent value in a decent location

A group of 7 of us stayed one night in a quad en suite and a triple en suite. Rooms were in different houses but that wasn't an issue. The Guest house has 5 different buildings with 44 rooms. The quad room was very big with a small kitchen and a bathroom and also had access to outside space.

It really is excellent value for money. Considering it also includes a hot cooked breakfast (with a menu of choice) its one of the best value hotels I've stayed in when in London. Very close to the tube. Read more

Likes?
Value, room, breakfast
Dislikes?
No
5
Thomas Alone Stayed: Dec 14

Nice as always

Nice as alway Read more

Likes?
Friendlyness of staff
Breakfast
Location
Dislikes?
None
4
Gillian Young couple Stayed: Dec 14

Great stay

Stayed here for one night as we were going to a gig - Room was big & clean, staff were lovely & we had a good sleep. What else would you need? :) Read more

Likes?
Nice hotel at a decent price!
Dislikes?
No.
5
Elena Adults Stayed: Dec 14

A perfect getaway

Charlotte guest house is a great place to stay in. The rooms are very very nice and the staff is absolutely lovely. We'll come back again for sure! Read more

Likes?
The position (near to the tube station) and the room allocated inside a typical English house
Dislikes?
None
4
susan Adults Stayed: Dec 14

over night stay in london

one night stay while in london for weekend for pleasure and attendence at ymca Read more

Likes?
great room accomadating family of 4 in one room.friendly staff with good breakfast on Sunday.
Dislikes?
None
4
Caroline Family with older children Stayed: Dec 14

Stayed here already 3 times that says it all.

A very enjoyable one always is that is why i keep coming back and what i ask for i get. Full marks to the friendly staff as well. Read more

Likes?
I always come for Xmas time and the guesthouse is so welcoming and also staff.
Dislikes?
Only the small shower and lack of a long mirror.
4
Imogen Alone Stayed: Dec 14

What a find!

This is a real gem of a find for London... affordable, cosy, kitsch and really handy for loads of amenities and travel. Read more

Likes?
I loved staying in an old London townhouse that still exists in its entirety, not turned into exorbitantly over-priced flats. It made me feel like I was experiencing a little piece of history.
Dislikes?
None
5
Jean Michel Mature couple Stayed: Dec 14

Worth The value of Money

This is not the first time we stays in this hotel, always nice no complaints. we suggest it to all our friends. Read more

Likes?
Clean, the room was big enough, the bathroom perfect and the location of the hotel is excellent very close to transport and to the center.
Dislikes?
None
5
EVELINE Family with older children Stayed: Dec 14

aaaaa

aaaaa Read more

Likes?
the breakfirst excellent
Dislikes?
aaaaa
4
Nataliya Alone Stayed: Nov 14

Good accomodation for practical purposes

I visited some friends in UK so it was good not to pay much for my accomodation. Read more

Likes?
I liked the friendly atmosthere there.
Dislikes?
Unfortunately TV hasn't any connection to antenna
4
Deborah Mature couple Stayed: Nov 14

Overall the stay was adequate

We only stayed one night so it was adequate Read more

Likes?
The location for us was perfect
Dislikes?
Shame there weren't any spare pillows or a hairdryer
2
Sandra Alone Stayed: Nov 14

A pleasant stay in a cosy and friendly environment.

I liked the room I was given, and I had a good night's sleep. I also like the location of the Guesthouse. Read more

Likes?
I know Charlotte Guesthouse from a previous stay. I like that rooms are not all the same and look cosy. I appreciated the friendliness of the receptionist (Margherita).
Dislikes?
None
4
Mohinder Alone Stayed: Nov 14

pleasant and quiet

Needed rest for work.location good for my compute.
Would liked to have stayed regularly. I work midweek in london.
Hotel unable to offer discount for weeklystay.
I would stay there again. Would rather have discount than
Breakfast have early start. Read more

Likes?
As above
Dislikes?
Reception not open after 10pm. Or before 8am.
4
SYLVIANE Family with older children Stayed: Nov 14

Très agreable

Très agreable sejour. Chambres très propres. Pas de produits de toilette. Dommage ! Petit déjeuner au choix. Très correct. Plus de toasts : peut être !
Centre facile d accès.
Il est possible que nous revenions .... Read more

Likes?
.
Dislikes?
Absence de produits toilette. Gel douche
4
Jackie Alone Stayed: Nov 14

Ideal accommodation for daily visiting commute to the Royal Free Hospital

Daily visits to the Royal Free Hospital to support husband. Read more

Likes?
Excellent location for use of London Overground train line, buses and Thameslink train line.
Room was cleaned daily and left very tidy. Nice shower even though shared. Nice breakfast.
Dislikes?
Was closer to the train line than expected so quite noisy at night.
The amount of sugar and milk in the room was not enough.
Room was separate to main building and no wifi available.
4
Mark Mature couple Stayed: Nov 14

Good for a short stay. Great location

Stayed overnight for a party in central London. Managed to get free parking right outside the hotel. West Hampstead has great restaurants near by and transport is very close (too close!). Read more

Likes?
Great location, reasonable price, free parking at the weekend. the good points outweighed the bad ones!
Dislikes?
Shared bathroom practically in our room which was incredibly hot and could not turn heat down, no curtains on the bathroom window, Stair carpets had seen better, cleaner days.
4
Franz X.A. Mature couple Stayed: Nov 14

i stay there now for years, and its always a really great experience

./. Read more

Likes?
the rooms have erverything you need for comfortable stay, ... the location from where you can every part of london via tube, bus or train
Dislikes?
None
4
christophe Mature couple Stayed: Nov 14

Très sympathique et bien situé.

Très sympathique et bien situé. Read more

Likes?
L'accueil très souriant.
Dislikes?
None
5
Julia Adults Stayed: Nov 14

Very nice, clean and cosy!

We've been to London for the Motörhead concert in the Wembley arena. We really liked our stay in your guesthouse because it was very nice, everything was clean, people were very friendly, underground station was near by and the price was fair. We'd come again to stay at the guest house and recommend it to others. Read more

Likes?
Everything!
Dislikes?
None
5
Guy With a colleague Stayed: Nov 14

Always a friendly atmosphere here

Have stayed a few times over the past couple of years. If you need cheap and cheerful accommodation in London, this is it. Great location, not as far from central London as a map may suggest. Half an hour from the front door into the West End is easily doable using the tube, often it's quicker than that. Quiet, safe location and less than 5 mins walk (OK late at night too) to the tube. All staff helpful, cheerful & friendly overseas student types. Read more

Likes?
B&B atmosphere plus nice new bathroom up to conventional hotel standards.
Dislikes?
None
5
Mark Alone Stayed: Oct 14

Good location but terrible room facing a train station, did not sleep

I have stayed at Charlotte guest house in the past and had a great room in a quiet building (the guest house is actually several houses on different streets). This time despite having requested a quiet room I had a room facing directly on to a mainline railway station with 5 lines only 50m from my bed. I did not sleep at all, the bed was poor, there was only one pillow and the lights were UV. It is the worst room I have ever stayed in and I have travelled the world twice backpacking. Read more

Likes?
The staff are friendly and breakfast is good, West Hampstead is a lovely area and very safe
Dislikes?
Room, bed, pillow, light, noise - basically everything! I am not fussy, happy with shared bathroom, small room etc but if I don't sleep even with ear plugs then this not good
2
Arnd Family with older children Stayed: Oct 14

very friendly and helpfull staff

nice quarter, good weather, good underground connection to city center Read more

Likes?
the people, the city, the flair
Dislikes?
None
4
Margherita Mature couple Stayed: Oct 14

Nice stay in a place with excellent links for transports

The Staff are very polite and friendly, the room was big and clear, the bathroom was very big and recently refurbished, the breakfast was decent.All O.K. Read more

Likes?
The welcoming atmosphere inside here and the cleanliness of the room.
Dislikes?
The queue for the breakfast
4
Dana Adults Stayed: Oct 14

Pleasant and Comfortable

Stayed 3 nights in a triple room while staying in London. Location is a little farther out of the city center but the neighborhood was very nice and it was a short tube ride. Room was extremely clean and comfortable. Staff was very pleasant, friendly and helpful. Overall, a wonderful experience and I would stay there again if I return to London Read more

Likes?
Coffee and tea maker available in the room
Dislikes?
Wifi connection was poor
5
Ruth Young couple Stayed: Oct 14

The staff is really kind. The location is very good. The room is really clean and comfortable.

I have been at Charlotte Guest House for two days, just for a short weekend in London. This guest house has beeen amazing! Everything: the location, the room, the cleaning, the staff. We are really satisfied. And we recommend it. Read more

Likes?
Everything.
Dislikes?
None
4
Karin Family with young children Stayed: Oct 14

Lovely stay in a suburban surounding

Showing London to the kids Read more

Likes?
Showing London to the kids by relaxing in a family room - one room for the kids, ne for us and a door to relax both :)
Dislikes?
No!
5
Christian Family with young children Stayed: Oct 14

Great value and friendly staff

3 nights Read more

Likes?
Great flexibility in check-in / check-out (cheap flights at odd times)
Very clean rooms
Decent size rooms
Breakfeast was included and better than expected. Enough on the plate for adults.
Dislikes?
None
4
MICHAEL Alone Stayed: Oct 14

Overnight stay for work reasons

Ok Read more

Likes?
The staff are great
Dislikes?
None
4
Mark Alone Stayed: Oct 14

Clean, quiet, safe and reasonably priced

Great, I live in France and work in England and a clean, quiet reasonably priced room in a safe area is very important to me Read more

Likes?
Comfy bed, nice room if a little dated, good breakfast, nice area, very good value
Dislikes?
Water pressure was very low in the shower when the neighbouring room used theirs
4
Ian Mature couple Stayed: Oct 14

Good value accommodation - easy reach of central London

Spent one night at the Charlotte guest house.Although the public areas were a little tired the room, whilst smallish was well equipped comfortable and clean with a large modern en suite bathroom. This is not boutique but represents excellent value for money and I would stay again. Staff were very friendly and breakfast was great. Read more

Likes?
Loved the closeness to all London attractions. Great bathroom and a very good choice or breakfasts in large dining room. If the weather had been good we could have eaten in the garden.
Dislikes?
It would have been nice to have had a little more coffee and milk in the bedrooms and because we were at the back of the house we were aware of the train signals when trains passing through.
4
Federica Young couple Stayed: Oct 14

A good value for money in a nice location

We stayed two nights at Charlotte Guest house, we were accommodated in a pretty room with fireplace and private bathroom in one of the secondary houses. The location of the guesthouse was great, in a hip and quiet neighborhood, at 30 minutes distance by underground from all the main amenities. Many restaurants, shops and a Tesco in the proximity. Read more

Likes?
The room was clean, fairly large (for London standards) and bright, the toilet was clean and modern. Breakfast was included in the price, with a choice between English or continental breakfast.
Dislikes?
The room was not facing outside, but the french window was facing a small boudoir where people hanged out sometimes, so the voices from there and from the neighboring rooms were pretty loud.
4
Elizabeth Mature couple Stayed: Sep 14

Reasonable room, great service but poor internet and breakfast impacted overall stay

spent four nights in room. Great location if you need to be in West Hampstead area. lots of good restaurants nearby Read more

Likes?
location, size of room, bed comfortable, room was quiet, no smell of cigarette smoke, all staff very polite and helpful.
Dislikes?
Internet was pitiful-only available in the breakfast room which was a two block walk away from our room. Had trouble accessing it every day. breakfast was fair to poor-everything tasted cheap
3
Richard Adults Stayed: Sep 14

Great value!

I stayed for 1 night in a twin room with a friend. Read more

Likes?
Friendly staff. Clean room. Excellent value for money. Good location.
Dislikes?
Nothing.
4
Ruth Alone Stayed: Sep 14

v acceptable

Perfectly adequate. Room basic but clean and all working. Noise of trains is an unavoidable down side. Excellent breakfast helpful staff no problem resulting from arriving late. Good value. Read more

Likes?
Breakfast.
Helpful staff member when I was delayed and arrived at 11pm
Dislikes?
Trains -can't be helped. Quite a trek to the loo.
4
Michael Adults Stayed: Sep 14

5 mature guys going to Lords (Cricket not Westminster)

two nights bed and breakfast at a superb price for London. Read more

Likes?
Location, price and amenable staff
Dislikes?
Excellent for guys, but not desirable for wives/girlfriends
4
Kurush Alone Stayed: Sep 14

Good location with spartan accomodation and basic breakfast.

Reasonably comfortable Read more

Likes?
Privacy and location of the establishment.
Dislikes?
No airconditioning. Was very hot during the day.
3
Judith Mature couple Stayed: Sep 14

Fair price for a basic London accommodation

Stayed here for four nights while sightseeing in London, Read more

Likes?
Relatively close to tube (5 min. walk).
Dislikes?
Internet available only in reception area/reception house.
4
Robert Mature couple Stayed: Sep 14

Great location,great staff, happy atmosphere

Charlotte Guest houses are actually a collection of rooms in the West Hampstead neighbourhood all managed by a very capable staff. Our room was very small and had a train line directly behind but double glazing reduced the noise a lot. But it is not expensive and bathroom had been renovated to high quality. The location is so convenient that it is really hard to beat Read more

Likes?
Location and staff
Dislikes?
None
5
Ya-Lan Young couple Stayed: Sep 14

a clean room with good location and price

Friendly staff. Traffic location is good. Read more

Likes?
good
Dislikes?
None
4
Willie Alone Stayed: Sep 14

Room very Noisey

Room was very warm, therefore had to keep the window open. The room was beside 4 very active train tracks. I hardly slept any during my stay. My last night I don't think I even went to sleep. This room should come with a warning. Read more

Likes?
The staff is nice and a good breakfast.
Dislikes?
Being stuck beside the train tracks and a shared bath on another floor. Over the past 20+ years I have stayed at Charlotte at least 2 dozen times and highly recommended it, not any more.
3
Lara Young couple Stayed: Sep 14

simple and convenient services

We were housed in a separate facility from 'main building, at the back, in a double room with private bathroom. We used the breakfast and had requested 2 extra pillows. Read more

Likes?
We loved the neighborhood, quiet, close to shops. The room was large and clean and tidied every day. The staff friendly and helpful.
Dislikes?
The room was a little isolated from the noise of the railway. The building where we had the room was a bit far from the main one.
3
Leonie Alone Stayed: Sep 14

Nice location for a brief stay if you don't care about food too much

I stayed for four nights to get to know the city. Visited museums throughout the days and theatre productions in the evenings which means I basically used my room to sleep in it. Read more

Likes?
I particularly liked the staff. Everybody was very nice and helpful, which made me feel very welcome and comfortable. I also liked the location. West Hampstead is really nice.
Dislikes?
I am not a foodie and therefore do not care to much about food. But if I did I probably in terms of quality and quantity would have wished for a more satisfactory breakfast.
4
Mohammed Alone Stayed: Aug 14

A very comfortable stay, the staff are most welcoming

A very pleasurable stay, the room is of a high standard with cleanliness.
The staff are always available to help with anything to ensure that my stay is a good experience.
The breakfast that is available is to high standard and is very satisfying.
Overall a extremely comfortable stay. Read more

Likes?
The staff are extremely approachable, there is nothing that is to much trouble for.
The staff all have a very kind manner and make you feel at ease straight away, right from your check in.
Dislikes?
No
5
elena Mature couple Stayed: Aug 14

grazie di tutto!

Siamo stati veramente bene... Read more

Likes?
Mi è piaciuto davvero tutto.
Dislikes?
the rain!!!!
5
Monique Adults Stayed: Aug 14

It was oke for 1 night

1 night with my mother for visisting a friend and see a bit of londen Read more

Likes?
friendliness. We feld very welkcom.
The stay was a good price and because we were there only for one night it was good enough. For more nights you need a better bathroom.
Dislikes?
The bathroom was very poor. The door did not close. The water splasht ervey where and it is either cold or hot because off the seperate tubes The shower was not that clean and to small for older woman
3
Valerie Family with young children Stayed: Aug 14

Friendly accommodation handy for transport links to Central London.

We stayed for 2 nights. We did not have breakfast on the first morning as we had to leave early Read more

Likes?
The room was very quiet.
Dislikes?
The room that we were in needs a proper curtain to block out the light. It could also be improved with better furniture
3
Jens Young couple Stayed: Aug 14

4 nights - 2 rooms

We made a short-term online booking for two nights and then extended our stay for two more. Sadly, we had to change the room, because the first one was just next door to the reception and dining room and very nicely furnished with an elegant bathroom. The other room was a 2-minutes walk away and located in a dark souterrain apartment - ok for two nights and tidy, though. Read more

Likes?
The first room (197 Sumatra Road, room no. 1) and the breakfast - you can choose from a menu of 5 or more meals!
Dislikes?
The second room (2 Lymington Road, room no. 4)
4
Emanuele Young couple Stayed: Aug 14

Good ratio quality/price! Stay far from breakfast waitress!

Good stay and perfect location. Room in great English style and quite cleaned. Facility very near to the underground and very simple to reach from the airports.
Good stay. Read more

Likes?
English style. English breakfast.
Dislikes?
Waitresses during breakfast very rude and nasty. Not English people style......
2
Milla Alone Stayed: Aug 14

Great stay

I stayed in a lovely room at the top of the house. Nice and quiet. The bathroom was very clean and modern. Staff are very nice and friendly and helpful. Read more

Likes?
That it was all so easy and I had a good nights sleep.
Dislikes?
None
5
Esther Mature couple Stayed: Aug 14

You get what you expect

4 nights. Clean room and facilities, nice staff. Very basic, no ugly nor nice surprises. Read more

Likes?
The room and bathroom were clean, there was a tv to watch, own sink in the room. The staff was very friendly and able to help with anything.
Dislikes?
The lack of internet access (its 2014!) and the loudness of our housemates (everytime they close a door it shuts with a BANG, so youre awake to hear them shower, talk etc)
3
James Mature couple Stayed: Aug 14

Nice room pity about the breakfast

One night leisure break to visit cultural sites in Hampstead. Read more

Likes?
Our en suite double room was very clean, nicely appointed and comfortable. Staff very friendly.Baggage storage facility useful.Convenient to transport links.
Dislikes?
Room in separate building, an inconvenience when needing reception or breakfast room. Inadequate amount of coffee & milk in room. Breakfast poor,greasy, not fully cooked and room cramped and very hot.
3
Graziano Family with older children Stayed: Aug 14

Good the reception, but not the other staff.

we have a good Holiday Read more

Likes?
The location and the cleanliness.
Dislikes?
kindness
3
Christel Family with older children Stayed: Aug 14

nice guesthouse

nice guesthouse with a beatiful room Read more

Likes?
londen
Dislikes?
None
4
Sylvia With a colleague Stayed: Aug 14

The place to stay

We had a very good time and this area is really central to everything. Read more

Likes?
For London area we were surprised to have such a big room which was so great- Having breakfast in the garden was nice and the full english breakfast was so tasty.
Dislikes?
None
5
giel Family with older children Stayed: Aug 14

excellent

travel from B and B is easy Read more

Likes?
good place
Dislikes?
no
5
Enrico Family with older children Stayed: Aug 14

fair

Fair Read more

Likes?
Reasonable space into The room
Dislikes?
No Proper wifi Connection in The room
3
Bart Alone Stayed: Jul 14

My stay

My stay was great. Read more

Likes?
I like the fact that there were all different houses. Gives some sort of extra privacy. I had an awsome room with a bathroom and toilet en-suite.
Dislikes?
The bathroom didn't look that well kept.
5
Maria Family with older children Stayed: Jul 14

Perfect holidaylocation with plenty to see and do

A family holiday with superhot weather and plenty of things to do and see. Read more

Likes?
It was a great holiday.Perfect location and nice and clean rooms...very good breakfast.
Dislikes?
Some of the breakfast-staff were very uninterested in any kind of service.
4
Jack Alone Stayed: Jul 14

A fantastic guest house in a fantastic area

I had a great stay at the Charlotte Guest House, the room was very clean and looked as if it had recently been refurbished. It was very close to West Hampstead tube station(s) and bars, cafés and restaurants. It was perfect for my overnight stay. Read more

Likes?
The room was really nice and I had a comfortable nights sleep.
Dislikes?
As it's near a tube station you can occasionally feel the trains, but the windows muffle a lot most of the sound and I slept well.
5
Michael Family with older children Stayed: Jul 14

Ok

Room ok, but uanmeldt to cool down the room Read more

Likes?
The breakfast was very pleasant and somewhat attentive.
Dislikes?
The male in the reception not very service minded.
3
Angela Adults Stayed: Jul 14

It was pleasant and comfortable with friendly service.

We stayed at Charlotte Guest House for 2 nights on our way from Paris to travelling around the UK. We had stayed here 2 and a half years earlier and returned because we found it friendly, comfortable and convenient. Read more

Likes?
The room was spacious, the facilities were new and clean, the breakfast was substantial and the location was convenient to shops, restaurants and train stations.
Dislikes?
None
5
Lynn Family with older children Stayed: Jul 14

Lovely Guesthouse

We stayed here as we were attending Wembley Stadium to watch Eminem. The hotel was very easy to find and very close to West Hempstead Tube Station. Read more

Likes?
Upon on arrival the receptionist was very friendly, checked us in swiftly and showed us to our room. We were in the house further down the street from the main building, this was not a problem for us.
Dislikes?
None
5
Cornelia Family with older children Stayed: Jul 14

a very nice and friendly cosy hotel

Very convenient for a leisure stay in London Read more

Likes?
cosy rooms, quiet room (as required), friendly staff, helpful, cosy atmosphere in small London houses, comfy breakfast room, good choice of freshly prepared rlaxed, ideal Location to reach the City Ce
Dislikes?
None
4
Lena-Mie Mature couple Stayed: Jul 14

Fantastic

stayed for three nights Read more

Likes?
the friendly staff, comfortable beds, nice area and the clean room
Dislikes?
had to change room for the last night of our stay and got a room with shared bathroom, wich was not what we paid for. but that was the only negative thing about this stay - otherwise it was fantastic
5
emmanuelle With a colleague Stayed: Jul 14

a nice place to stay and have a rest after a sporting visit of London

we discovered London (where I have never been before) in three days (which was short but efficient) Read more

Likes?
I like being in a quiet place where there are good restaurants and pubs to go
Dislikes?
None
3
Sara Young couple Stayed: Jul 14

comfortable and friendly

the room was nice, the location really good and the staff always helpful and friendly. Read more

Likes?
arriving late in the night and be able to check in quickly
Dislikes?
the wifi coverage is a bit poor and, as we stayed in a collateral building, we did not have wifi outside the breakfast time
4
Margherita Mature couple Stayed: Jul 14

Good value, great transport links and great location.

I've staied at the Charlotte Guest House 4 nights in a twin room ensuite.The room and the bathroom were absolutely clean,the breakfast was appetizing,the staff was extremely friendly. Read more

Likes?
I'd like the kindness of the staff and the excellent transport links.
Dislikes?
None
5
Kate Alone Stayed: Jul 14

Great room for train spotters and insomniacs

Room was fine Read more

Likes?
Staff were friendly and helpful, interesting area
Dislikes?
Proximity to the railway station meant I slept pretty badly, but hey it was cheap and clean so no complaitns
3
Sonja Adults Stayed: Jul 14

Very nice guest house!

My friend and me were at the guest house for four nights and we enjoyed it very much. Read more

Likes?
the connection to the city is very good, even in the night there is a bus driving every 30 minutes. the rooms are very comfortable and clean.
Dislikes?
None
4
Catherine Family with older children Stayed: Jun 14

Very nice stay

Séjour agréable et tranquille Read more

Likes?
The breakfast
Dislikes?
No
5
Julien Family with young children Stayed: Jun 14

Genuine London guesthouse such as I could have imagined it

Alone with my two kids for their first time in London.A short 3 days trip to visit the main attractions. Read more

Likes?
We've been warmly welcomed. We appreciated the cleanliness of the place and the smile of the staff. The location was especially liked for transports access and charm of West Hampstead.
Dislikes?
None
4
Jack Alone Stayed: Jun 14

Great value - easy access to everything.

Stayed three nights overall. Nice room in both cases. Friendly staff. Good location with easy access to central London. Read more

Likes?
Friendly staff. Rooms simple - but clean and spacious. Great location for my needs and excellent value.
Dislikes?
Some initial confusion after my reservation was accidentally cancelled by a staff member. It was quickly resolved and all was well.
4
Karen Mature couple Stayed: Jun 14

Great value for money

This B&B is local to where my Son & his fiancé live and we have stayed here before. All of the staff are so welcoming. The accommodation was perfect for our needs, we even had a garden that we could sit in!
Great value for money. Read more

Likes?
I liked everything about our stay. It ticks all the boxes for me. :D
Dislikes?
Ants in the bathroom, but hey, its that time of year, and it was clear that they were trying to eliminate them.
4
adriano Alone Stayed: Jun 14

short decent stay

I appreciated staff and bed, less bathroom Read more

Likes?
no problem at all, I rested well, good breakfast, maybe orange juice not too good
Dislikes?
orange juice
3
monique With a colleague Stayed: Jun 14

Pleasant stay better than in a hotel. Very kind staff !

We were only at "Charlotte House" to sleep, wash and have breakfast. During the day we visited and strolled through London. Read more

Likes?
Warm welcome,convenient location and good breakfast.
Dislikes?
The wash basin was in the bedroom. I wish there was a detachable shower rose... Much better for ladies !
3
Marie Cecilie Family with older children Stayed: Jun 14

Sjarmerende

Min datter og jeg var på en langweekendtur for opplevelser, severdigheter og shopping. Vi ønsket også å oppleve noe annet enn et "vanlig" hotel! Read more

Likes?
Vi likte servicen og rommet - spesielt at badet var delikat og nyoppusset. Grei betjening, god service og fine lokaliteter i nærområdet.
Dobbeltseng var behagelig - sov godt.
Dislikes?
Løst håndtak til håndhåndkle - falt av flere ganger.
Ekstrasengen var veldig dårlig - fjæring stakk i ryggen.
Stopping i stol rant ut på teppet..
4
Sana Adults Stayed: Jun 14

Staff service was excellent

Staff assissted at all time Read more

Likes?
Staff
Dislikes?
None
4
Nina Alone Stayed: Jun 14

A soft bed and shower.

. Read more

Likes?
.
Dislikes?
.
3
Coleen Family with young children Stayed: May 14

Charlotte House - a little West End gem!

Family of 3 with a 4 year old son staying 4 two nights at a family occasion. From the warm welcome by Kenneth at reception to the waitress (Violeta) who cuddled my son when he accidentally broke a breakfast glass, nothing was a problem for the staff. Our triple room was basic but comfortable, with an original fireplace and high standards of cleanliness throughout. We asked to borrow a iron & hairdryer & it was provided immediately. Another bonus is proximity to the Train Station- a 1 minute walk Read more

Likes?
Clean, friendly, value for money in an excellent location.
Dislikes?
No
5
Walter Alone Stayed: May 14

Good value for money in a location within easy travel of central London

2 nights to adjust to time change & meet some friends as I passed through London Read more

Likes?
good value for money - very helpful and pleasant staff - good breakfast - room and bathroom in house at 165 Sumatra recently modernized - mattress not the most comfortable, but OK
Dislikes?
house at 165 Sumatra - room 8 - no place to try to sleep during day, upon arrival - trains are very noisy - nighttime is OK once the trains are less frequent.
better access to WIFI would be good.
4
angelo Adults Stayed: May 14

good value for money and excellent staff and management

Excellent Read more

Likes?
The breakfast area and the hospitality
Dislikes?
Should have wifi for de rooms building
4
Maria Adults Stayed: May 14

Cosy B&B in a quiet neigborhood

We stayed in london for a 2 day short trip. Read more

Likes?
The B&B was excellent value for money, a cosy little place instead of an anonymously feel at the large hotel chains.
Dislikes?
None
5
Ricardo Alone Stayed: May 14

Convenient place to spend a night in London

I stayed just for one night. Everything worked fine. I've came to London from Barcelona, on a business trip and needed to stay overnight. Read more

Likes?
The location is excellent close to underground, overground and train stations, however after 6:00am trains might disturb your rest.
Dislikes?
The trains noise early in the morning
4
STEPHEN Family with young children Stayed: May 14

Perfect accomadation

We stayed for two nights and really enjoyed the accomadation. Read more

Likes?
The room were comfortable and the staff were very friendly.
Dislikes?
No
5
Ardovino Mature couple Stayed: May 14

Very good!!!!

We really enjoy our stay at Charlotte Guest House!! Read more

Likes?
Everything
Dislikes?
None
5
Hendrika Family with older children Stayed: May 14

Perfect for a mother and Son thing!

Because my son turned sixteen we gave him a weekend in Londin, with huis mother. We stayed at The Charlotte Guesthouse and had a great time! Read more

Likes?
The room was clean and good. The staff was very friendly, everything was fine!
Dislikes?
No
4
Aleksandra Alone Stayed: May 14

Very friendly atmosphere, nice, clean room in reasonable price.

Pleasant, no problems. Read more

Likes?
Friendly atmosphere, like at home.
Dislikes?
None
4
Stefan Alone Stayed: May 14

Central and price worth

OK Read more

Likes?
Price worth
Dislikes?
it's a little smelly
4
Jo Adults Stayed: May 14

Friendly & clean

Overnight for hospital appointment Read more

Likes?
Nice room friendly staff.
Dislikes?
Sink plug faulty, Water drained v slowly.shower bracket loose- you couldn't shower with it in place.
Only one pillow which was squidgy & lumpy.
street light outside and see through curtains.
3
Eleni Young couple Stayed: May 14

Excellent Room!!! Very friendly staff!! Great Location!!

The room was really nice and definately clean!!! So was the amazing bathroom!!! I enjoyed every moment there!! The tube, the undergroung and the bus are very close which helps a lot!! The location is great! the breakfast was really nice and the staff very friendly! I would definately suggest it!!! Read more

Likes?
The clean and nice room and bathroom
Dislikes?
None
5
catucci Young couple Stayed: May 14

a stay without stress.

very pleasant. Read more

Likes?
friendly reception; surprisingly good breakfast. traditional London house was very mutch apreciated; we surely be back in few months or years with our childrens.
Dislikes?
nothing
5
Agathe Family with older children Stayed: Apr 14

Very Good Value for Money

Very clean facilities and a very good-sized room. Very nice staff, always helpful. The location is perfect.We stayed three nights. The only bad point is there was no hot water one morning but it was fixed very quickly after we said it to one member of staff!! Read more

Likes?
It's the 3rd time I've stayed in Charlotte's and I did not regret it. The cleanliness is always perfect and the staff helpful and very pleasant. The breakfast is good and served in a very nice place!
Dislikes?
I did not like the cold shower but problems happen and as it was fixed as soon as we said it, it just shows the efficiency of Charlotte's staff.
5
LE LAN Family with young children Stayed: Apr 14

A bad surprise on this stay

we stayed at the Charlotte guest house in 2013. we were very pleased so we had no hesitation when we thought about a place to stay during our visit to London. So explained below, bad surprise with the room planned for us. very old fashioned, problem with one window which was slightly open and had trouble to close properly. very soft beds. bathroom was in bad condition. very far from the room we had on our last stay. Read more

Likes?
the neighbourhood which is good - park - restaurant - connexion to underground and tube.
the effort made to find us alternative room
Dislikes?
the bad surprise when we went to the first room.
hard to understand that you can propose egg on toast on menu but you cannot have them on the full english breakfast. only toast and fried/scrumbled eg
3
raphaelle Family with older children Stayed: Apr 14

nice days

leisure Read more

Likes?
all
Dislikes?
None
4
Clelia Young couple Stayed: Apr 14

the charlotte guest house is very nice, well located, clean and cheap

We stayed five days in the guest house and it was very quiet during the night, we had a shared bathroom but it was almost always free, so we had no problem with it Read more

Likes?
The location of the house is very convenient, close to the underground, overground and train station, and there are also many markets, shops and bar.
Dislikes?
the only advice is to put a small fridge in the room, it can be usefull
4
aurelie Adults Stayed: Apr 14

Thanks for making our stay so enjoyable

we enjoyed the stay in Charlotte Guest house: easy to come from Saint Pancrass, easy to go to London center; we loved the breakfast and the nice staff :) The room was comfortable. Read more

Likes?
the room (8 L/M) comfrtable and clean, the lovely persons at the office and the breakfast (the english breakfast and the new one you propose with eggs & cumcumber)
Dislikes?
the hot water in the shower was SO cold ! it was a torture.
5
Zuzana Young couple Stayed: Apr 14

nice experience, good service, comfortable room

short break in London for Easter holidays, sightseeing and leisure time Read more

Likes?
good position of the hotel to reach different parts of London, new and modern design of the room, nice stuff, central heating, good price for comfortable accommodation
Dislikes?
building works in progress in parts of hotel
4
Claudio Family with young children Stayed: Apr 14

Excellent relation cost vs benefit

All was good, just few noise from others guest Read more

Likes?
staff was friendly and serviceable
Dislikes?
Some noisy guest
4
Pietro Walter Family with older children Stayed: Apr 14

Pleasant stay in family atmosphere with friendly staff

I was in the room only to sleep and wash me, but i appreciated also to prepare a warm tea Read more

Likes?
The room was very comfortable and warm, with soft beds, simply functional furniture; the bath was little but nice and essential
Dislikes?
all o.k.
4
Giulia Young couple Stayed: Apr 14

A quiet and comfortable stay in a wonderful location

Me and my boyfriend have been for two nights in this B&B while we were looking for a house to live in and we've been fine. We had freedom to go and back, our own key, the cook has been great and the staff very friendly Read more

Likes?
Everything
Dislikes?
I was in fear that my room could be open by everyone's keys because if the key opens the front door and my door and everyone needs the front door key so everyone has my key no? The wifi didn't work
4
Thomas Young couple Stayed: Mar 14

Nice as always

Liked our stay as always Read more

Likes?
Friendliness of the staff
Dislikes?
None
4
David Alone Stayed: Mar 14

I spent 2 nights at charlotte guest house and it was worth it

I spent 2 nights at charlotte guest house.
Staff is friendly and willing to help.
You can get a loader for mobile phone at the reception.
The sleeping and the bathroom were renovated.
Very clean. Tee and coffee in the sleeping room.
My room was along the railway station but the noise of trains didn't disturb me. I didn't heard this noise actually. I could hear it with the window -of course- but I don't sleep with the window open.
Railway station: 2 minutes on foot.
Overground and tube: 3 Read more

Likes?
Breakfast in the veranda, very nice, and there is a vegetarian breakfast (beans, cheese, eggs, toasts) and orange juice, apple juice, cereals and milk.
Dislikes?
There was no chair in the sleeping room.
There was no shower gel in the bathroom.
The door of the building makes much moise, it's very disturbing while relaxing, watching tv and sleeping.
4
Karin Family with young children Stayed: Mar 14

Nice place, nice staff, nice envirionment

Staff was very helpfull and nice, for the price everything was quite fine. Breakfast variety was good and Quality okay. Read more

Likes?
The friendly staff was so helpful. Underground was near; nice restaurants and shops around the house.
Dislikes?
None
3
Elizabeth Family with older children Stayed: Mar 14

Great stay and great service.

We had a wonderful experience and the staff were wonderful. Will keep this on my list of places to stay when in London. Read more

Likes?
Everything was great.
Dislikes?
The tiny bathroom in 114A made us laugh, but it was clean aand new and did the job.
5
jodie Family with older children Stayed: Mar 14

Short but sweet stay.

Short but sweet. We had the triple ensuite room for two nights. The room was very good, clean and comfortable. The ensuite although small (those on the large size may struggle to squeeze in the shower) was of a high standard.

All the staff were friendly and professional and helpful. Thank you. Read more

Likes?
The Charlotte is just a five minute walk away from West Hampstead underground and overground stations. It also has a good bus route within the same distance. Very convenient.
Dislikes?
None
4
Ricardo Young couple Stayed: Mar 14

Muy contentos tanto con el trato del personal como con la instalacion por su precio

Muy recomendable a todo el personal que vaya a pasar pocos dias en la ciudad y vaya a estar parte del dia fuera. Las instalaciones son correctas tanto para darse una ducha y descansar. Read more

Likes?
Me gustó el trato del personal, el desayuno completo y la tranquilidad del barrio.
La buena comunicacion ya que dispone de estacion de underground, overground y train. Ademas de autobuses las 24 hora
Dislikes?
Hubiese preferido baño privado aunque estos estaban muy limpios.
El colchón se podria mejorar para garantizar el descanso ya que los muelles se dejan notar.
4
Joanna Alone Stayed: Mar 14

An overall good experience and excellent value for money

Although the rooms are borderline spartan, I felt that everything necessary was there to make it a comfortable stay. Also want to mention there is a certain attention to detail that was appreciated, e.g. lighting at night when entering and leaving. obviously motion detectors are exactly in the right place so no problem going up/down the stairs at night. Only mistake I made was not to request a groundfloor room. It can be quite a challenge getting up and down the stairs with a large suitcase Read more

Likes?
Good experience. Love the location
Dislikes?
None
4
Enrico Mature couple Stayed: Mar 14

Great London visit for mature couple

The Room was clean, nice and quiet and in a wonderful location. The staff was kind and helpful, expecially becuase our english is very poor and it was easy to discuss with Italian staff members. Read more

Likes?
Cleaniness, Quietness, good and abundand breakfast and low price!
Dislikes?
None
5
Bertine Alone Stayed: Mar 14

Charlotte's Guest House is a wonderful ho(s)tel for your stay in London

Overall I had a very pleasant stay. Since I was in London for business, I decided to opt for a single room. The guest house provides rather simple rooms, but everything you need will be there. Staff is very friendly, breakfast is included and it's only a short travel from the city center. Read more

Likes?
I liked the location, the breakfast, the staff and my room was fine as well.
Dislikes?
It's next to a trainstation, so you'll definitely hear noise from the trains. But there are less trains in the night, so I slept well.
WiFi is only in main building, which is a big disadvantage.
4
SHINYA Alone Stayed: Mar 14

The good B&B in today's London.

I satisfied that quaiet place and nice cleaning. Read more

Likes?
The staff was freindly.
Dislikes?
It was inconvinience that wifi useble time and place was limited.
4
Suvi Adults Stayed: Mar 14

onnistunut

mielenkiintoinen, ihastuttava,elämyksellinen Read more

Likes?
kaikesta, hyvä ruoka ystävälliset iliset ihmiset
Dislikes?
None
4
Tanja Adults Stayed: Mar 14

A very positive surprise.

- Read more

Likes?
-
Dislikes?
None
4
Donald With a colleague Stayed: Mar 14

Value for money with good transport links

Friendly staff made it a pleasant stay.Down in London to see my team Sunderland play at Wembley.Had a brilliant weekend even though we didn't manage to win the cup. Read more

Likes?
Comfortable beds and clean,spacious room.Friendly staff
Dislikes?
None
4
Graham Alone Stayed: Feb 14

Convenient and friendly

One night in a functional hotel in a good area Read more

Likes?
Friendly staff, location, comfortable bed, pretty clean
Dislikes?
Building needs smartening up
4
alison Family with older children Stayed: Feb 14

Pleasant and peaceful stay with very nice staff.

Lovely welcome. Spacious room with all we needed. Very quiet despite facing the road.
Breakfast most adequate for our needs. Extremely pleasant staff.
Only problem I had was locating the power source for the shower but managed in the end.
Comfortable beds.
Would go back without hesitation. Read more

Likes?
Easy walk from tube station and quiet side street location. Friendly staff.
Dislikes?
None
4
Laura Mature couple Stayed: Feb 14

Convenient location, nice neighborhood experience

We stayed four nights in No. 114B and found it to be quite perfect for our needs. Read more

Likes?
The staff is friendly and we especially liked being in a quiet neighborhood after long days in the touristy parts of town.
Dislikes?
None
5
Sergii Mature couple Stayed: Feb 14

Very good location- 15 minutes to the center of London. Good price and very friendly staff

The large room with facilities. Quiet neighbours. Good beds. There are a lot of shops, reustarants and cafe near Charlotte Guest house. Read more

Likes?
Transports facilities, friendly staff and good price.
Dislikes?
I would like to have Wifi in my room not only on the reception.
4
Annagiulia Adults Stayed: Feb 14

Good location, good facilities and lovely staff!

Stayed at Charlotte Guest House with a friend for four nights Read more

Likes?
Good location near the Underground, Jubilee Line. Very kind staff.
Recommend.
Dislikes?
None
4
Lauren Young couple Stayed: Feb 14

Great value for money

Came down for one night for a late valentines trip and it was excellent just what we needed for a excellent price Read more

Likes?
Very cosy and the price
Dislikes?
None
5
Stella Adults Stayed: Feb 14

Great Location, poor Cleanliness

This is my 3rd stay in Charlotte. The last 2 years I choose Charlotte when I visit London because of its location and its relatively low prices. However the cleanliness this time was very low. When we tried to use the spoons in the tea making facilities in our room (we bought cakes from outside) they were dirty. We washed them 3 times to be able to use them. We left them in the bedroom’s sink. The next day they were “washed” and back in the cups, still filled with chocolate. Read more

Likes?
The location. Close to the center, good connections. Nice neighborhood.
Dislikes?
The level of cleanliness, in the room and during breakfast. The tables were not cleaned properly. Also the lack of wifi in the rooms. Wifi only at the reception that was always full of people.
3
John Alone Stayed: Feb 14

More than met my requirements

Staying overnight Read more

Likes?
Friendly, courteous, staff.
Dislikes?
None
5
ALAIN Mature couple Stayed: Feb 14

It's a nice place and the acommodations were good.

aaaa Read more

Likes?
Very nice price.
Dislikes?
to long time for waiting the breakfast.
4
Tim Alone Stayed: Feb 14

Needed a cheap room for one night

Convenient location. Reminded me of my old student lodgings. Read more

Likes?
The receptionist was extremely friendly.
Dislikes?
Decor was very tired. Everything worked but was old/cheap. Shower head was not height adjustable.
2
John Mature couple Stayed: Feb 14

Haven of rest

It was a pleasure to return to our room in the evening, exhausted after some serious tourism, and just crash out ! Read more

Likes?
The pleasant and helpful service
Dislikes?
We were in an annexe about 100 metres from the main house, so had a walk before breakfast ! OK except when it rains !
4
Diana Gail Family with older children Stayed: Feb 14

Excellent value for the price

Our stay was excellent, though there were two very small problems. Read more

Likes?
The staff. They are young, friendly, and very professional! The facilities are quite clean and include all one needs, though, not much else.
Dislikes?
The heating was inadequate for the size of the room. We were given a broken hairdryer twice and decided to forego hair washing. The front door had no light for key use at night.
5
Charlotte Adults Stayed: Feb 14

Perfect!!

Just a little stay with mom and sister, it was perfect as always! Read more

Likes?
People are friendly, the room is really clean and comfortable, and the breakfast is excellent! Good location you can take, train, subway and overground!
Dislikes?
None
5
Kenneth Mature couple Stayed: Feb 14

Good value for money

Visiting daughter who lives in the locality Read more

Likes?
Good location and value for money with good transport links. Comfortable Bed,good en-suite with plenty of hot water and superb shower. Good breakfast.
Dislikes?
Slight damp smell in hallway and carpet tiles adjacent to the en-suit were worn and had several stains.
4
Maaike Young couple Stayed: Feb 14

superfriendly and cosy

Very nice and relaxing Read more

Likes?
I liked the helpfull staff the most
Dislikes?
The heating was Always on, it was unpleasantly hot in the bedroom
4
Alberto Mature couple Stayed: Feb 14

Best accomodation Value for money

3 days for business Read more

Likes?
Close to the underground and overground and very good staff service: I will return.
Dislikes?
None
4
DARIUS Young couple Stayed: Jan 14

that was great

holiday Read more

Likes?
everything
Dislikes?
None
5
Helmut Adults Stayed: Jan 14

Durchreise von Spanien nach Deutschland ( jedes Jahr )

Jedes Jahr nach der Geburtagsfeier meines Enkels in
Zaragoza mache ich Halt in London, dieses Mal das
5-te Mal in Charlotte Guesthouse. Ich schaue mir jedes Mal andere Dinge in London an. Read more

Likes?
Es ist Interessant zu sehen wie sich die Unterkünfte von Jahr zu Jahr verbessern.Das Frühstück und die nette
Bedienung ( Micaela und Ihre Kollegin )sind einmal mehr Grund immer wiederzukommen.
Dislikes?
Kleinigkeiten : Die Elektroleitungen der Wasserkocher sind zu kurz. In der 165/5 ist die Befestigung der Duschaufhängung verkehrt eingebaut, dadurch rutscht die Stange aus der Halterung.
4
Steven John Alone Stayed: Jan 14

excellent

mario, well done. Read more

Likes?
vanilla latte
Dislikes?
None
5
Daniel Young couple Stayed: Jan 14

Thank you very much for a pleasant stay, the staff were extremely friendly and helpful

Thank you very much for a pleasant stay, the staff were extremely friendly and helpful Read more

Likes?
Thank you very much for a pleasant stay, the staff were extremely friendly and helpful
Dislikes?
n/a
4
Annabelle Adults Stayed: Jan 14

Nice Guesthouse with a few drwabacks

We stayed in a 4-bed room (ensuite) for 2 nights with 3 adults. Read more

Likes?
The location was very good with a brilliant transport connection (e.g. direct bus line to Picadilly Circus). The building was quite cosy and the staff very friendly.
Dislikes?
We couldn't open any window (later we got a key, but just on enquiry). The number of tables and chairs in the breakfast room was to small for the total number of guests.
3
Jessica With a colleague Stayed: Jan 14

Absolutely brilliant in every aspect.

We only stayed for one night, but it was made comfortable and was excellent value for money. The staff were immediately welcoming, friendly, and eager to chat, as well as helpful and quick at getting us checked in. The room was excellent value for money, and my
only regret is that I only booked for the one night. Unfortunately we had to leave early and couldn't stay for breakfast, but the staff were very accommodating and even gave us some sandwiches to take away! Can't speak highly enough. Read more

Likes?
Pretty much everything! The room was large and spacious and had plenty of storage (cupboards, drawers, etc), the toilets were clean, and the staff were all extremely friendly and welcoming!
Dislikes?
None
5
SCOTT Alone Stayed: Jan 14

Great budget B&B

I regularly stay at Charlotte guest house for work purposes Read more

Likes?
The service from the staff is always friendly and welcoming, the recent refurb to the bathrooms has made it all the better, I will come back time and time again
Dislikes?
None
4
PHILIPPE Family with older children Stayed: Dec 13

A very pleasant place to stay in London with adolescent

I was with my sister and 4 adolescents (6 people).
We were located in the same house, in a quiet street.
We were able to play cards all together in the evening, in one of the large rooms, equiped with tables and chairs, and a kitchen. My sister comes at least 3 times in London. Always at Charlotte Guest House. Read more

Likes?
Very Good and helpful management, happy staff, very good service, good breakfast in nice restaurant area, room cleaning,....every thing
Dislikes?
None
4
Marion Family with older children Stayed: Dec 13

Prettig verblijf in vriendelijke B&B in leuke buurt

Rustige omgeving in drukke London. Schoon en comfortabel. Geen luxe maar dat hebben we niet nodig. prijs / kwaliteit uitstekend. Read more

Likes?
Dicht bij openbaar vervoer, makkelijk bereik van veel locaties in Londen met korte reistijd.
Dislikes?
Vertrekken uit Londen
5
Alessandro Young couple Stayed: Dec 13

ok

ok Read more

Likes?
ok
Dislikes?
ok
4
Monika Alone Stayed: Dec 13

It was good, just the Wifi is a problem!!

- Read more

Likes?
-
Dislikes?
Wifi in building 165 on Sumatra Road - would be good to have it there. Wifi at the reception sometimes didn't work too.
4
Nadja Adults Stayed: Dec 13

It was very nice to stay in charlottes guest house, great to stay in London.

We had a very good time. Read more

Likes?
!!!!!!!!
Dislikes?
None
5
Stella Young couple Stayed: Dec 13

Great Location, fair room

This is the second time we stayed at Charlotte Guesthouse. We chose to stay again because of the location and the price. However last year the room was excellent (we were given a room at Lymington road). This year our room was at Sumatra road no 165 and the room was very small (2 adults with 2 suitcases couldn't move easily). We ask for a different room but unfontunately there wasn't one available. Read more

Likes?
Location, staff friendliness, cleanliness, price
Dislikes?
The room was very small,
No wifi in the room
4
Patricia Alone Stayed: Dec 13

Good overall accomodation, excellent service

Found the staff to be very helpful with excellent service provided. Read more

Likes?
Close to the tube with plenty of interest nearby.
Dislikes?
Was not happy about the tea/coffee facilities. Only four teabags and one milk.
4
Maxime Alone Stayed: Dec 13

Everything perfect except internet connection

I had a lovely time in Charlotte Guest House. Staff members were extremely friendly. The room was clean and equipped. The only drawback is that there was no internet connection in the second building which, in my opinion, should absolutely be changed. Read more

Likes?
Staff + room + breakfast.
Dislikes?
internet connection
4
Antonello Young couple Stayed: Dec 13

warm and friendly

Intense and pleasant Read more

Likes?
the breakfast area and great room
Dislikes?
None
4
Maria Eugenia Young couple Stayed: Nov 13

very good

very good Read more

Likes?
staff service, breakfast
Dislikes?
None
4
Nikolaus Alone Stayed: Nov 13

nice staff,perfect location

3 days private but not tourists' visit to London Read more

Likes?
the staff's always helpful friendliness
Dislikes?
None
4
Alan Mature couple Stayed: Nov 13

comfortable stay

comfortable Read more

Likes?
quiet
Dislikes?
the shower in the room was poor constantly changing form hot and cold
4
Rukhwinder Alone Stayed: Nov 13

Very Good Guest House in West Hampstead

The staff were all very friendly, hospitable and helpful, my room was excellent. I was felt right at home and very comfortable. Read more

Likes?
Overall the room was perfect, exactly what I wanted. The staff were outstanding, very helpful, friendly and provided me with a hairdryer, at check in. An iron and ironing table was brought to my room.
Dislikes?
n/a
5
Barbara Family with older children Stayed: Nov 13

We will not forget you...

Very relaxing! Read more

Likes?
Close to the tube.
Dislikes?
None
4
Patricia Alone Stayed: Nov 13

Clean, friendly & good value. Pity there were no ensuite rooms available during my stay.

A well run guesthouse, very friendly & courteous staff. The rooms are clean & comfortable,& the shower rooms nicely tiled, with good quality showers.It was nice to see that the carpets looked new, with no stains, which is sometimes the case in moderately priced accommodation. Read more

Likes?
This guest house represents very good value for money. It is well situated, being near to the underground & overground station. There are lots of shops & restaurants within 2 minutes walk.
Dislikes?
The noise of the trains did cause some sleep disturbance, as my room looked directly onto the station. Ear plugs had to be bought. Also there was no bedside light.
4
Paul Mature couple Stayed: Nov 13

Attended conference from IOM

2nnight stay for wife to attend conference, recommended as one bus ride to venue. Read more

Likes?
Friendliness and helpfulness of staff was excellent, made to feel very welcome.
Dislikes?
Accommodation uses separate buildings, these without reception, wife will be coming alone for future events, but unsure how she will feel alone in building.
4
Liesbet Family with young children Stayed: Nov 13

We loved it being a little old and cosy...

The kids (3 and 7) loved staying in Charlottes guest house, they could sleep in the bedroom with us. Breakfast gave us energy to start the day! It was the 7th time someone of our family came over to sleep in the guest house. We will be back! Read more

Likes?
Breakfast - large rooms - new bathroom in 114 - towels, sheets - coffee/thee in the room - friendly staff! - warm welcome feeling
Dislikes?
we preferred the new bathroom in 114 not the one in 196. The beds were a bit small for a husband 1m92...
We didn't share the same house (they said it would be in an email, but I missed that one)
4
Antoine Alone Stayed: Nov 13

I went in this location to meet my daughter who lives the street just nearby.

Very convenient, friendly people. Read more

Likes?
easy and friendly people
Dislikes?
maybe I would have liked a shower inside my romm, even with a low price.
5
Jan Mature couple Stayed: Nov 13

Over all..no complaines

It was a very nice and friendly welcome. Sleeping was no problem at all till 6pm. Then somebody above began to walk around...Trains? Yes they were there but the thermopane windows helt a lot off noise outside our room. Breakfast was good, it was very international with Spanish, German, Italian an Norwegian visitors. The two ladies who served were very polite and friendly too! Coffee was delicious! Read more

Likes?
Our daughter is living Sumatra rd. 98 so we could take a short walk to visit her, her boyfriend an their babyboy! Our new born grandson! And in the evening we went back to Charlottes..
Dislikes?
The only thing was in the morning at 6 pm. But we could live with it because in a hause like Charlottes there are always people around even in the morning, so it was not a very big deal.
4
Eric Mature couple Stayed: Nov 13

Très bon rapport qualité prix et bien situé (overground, underground + bus)

Très bon accueil, logement incluant SDB propre et bien chauffé.
Formules petit-déjeuner sympas. Read more

Likes?
Accueil chaleureux, logement propre, indépendant et calme.
Commerces, restaurants et transports à 5 mn.
Dislikes?
None
5
Jane Family with young children Stayed: Oct 13

Cheap, friendly, if a little tired

We stayed one night; myself and my two sons: 9 & 16 Read more

Likes?
The staff were very friendly and helpful
Dislikes?
The shared bathroom's were clean but very tired looking ... Our breakfast was included, however my eldest son, who choose the Full English breakfast, said his was cold .. except the sausage = warm!
4
Adam Family with young children Stayed: Oct 13

We're glad we discovered the hotel.

Overnight stay for family gathering at a nearby restaurant with a baby so we wanted to be able to come and go independently. Read more

Likes?
Staff were more gracious than at a top-flight hotel, and helpful as well as friendly. Room (114/5) was surprisingly spacious. Slightly musty but felt clean.
Dislikes?
Breakfast room windows especially dirty. Room cramped yet people still had to wait (saw guests asked to wait in Reception then others got their place). Real instead of instant coffee would be nice!
5
Tomas Alone Stayed: Oct 13

Excellent, great value for money

Value for money is unbelievable. Nice stuff, friendly, smiling always... Read more

Likes?
stuff, friendliness,
Dislikes?
wifi available just in the main building
5
Joan Mature couple Stayed: Oct 13

Clean with reasonable rates

We stayed two weekend nights in a double en-suite in Building 213. The room was clean and quiet with lots of easily accessible electrical outlets including an outlet near a mirror for blow drying my hair. The bed was very comfortable. Small bathroom but larger than some at CGH. The room was newly refurbished. Used furniture but not as rundown as some of the rooms we've stayed in here. This was our fourth stay at CGH. It has always been consistently clean with a good breakfast. Read more

Likes?
Clean, quiet room with a comfortable bed and lots of electrical outlets. Good breakfast.
Dislikes?
We had to wait a long time for a table for two for breakfast due to small dining room. Tiny basin in bathroom was a challenge.
4
Tanja Adults Stayed: Oct 13

Good valmue for money

We where in Charlotte guesthouse from Thursday to Sunday. We were her on a short break and for me I also had some friends to visit as I used to live in London. Read more

Likes?
My friend and I where both very happy with Charlotte guesthouse. The receptionist who were there on our arrival Was extremely friendly and helpful and made us feel very welcome
Dislikes?
The wi if didn't reach our room, we had to be in the breakfast area, which was a bit annoying. The cleaner didn't clean the cups and tea spoons properly, they were still half dirty.
4
desgrouas Family with older children Stayed: Oct 13

Nice stay

Charlotte guest house : very pleasant Read more

Likes?
Good location to visit London . Breakfast quite good. Staff very nice.
Dislikes?
None
4
Ron Mature couple Stayed: Oct 13

Easy access to central London

Used the Guest House as a base for 4 day holiday in London. Handy for tube into London. Read more

Likes?
Easy travel to London. Friendliness and helpfulness of staff.
Dislikes?
Having to walk through the rain to get breakfast.
4
Maria Rosario Family with older children Stayed: Oct 13

everything was perfect

comfortable, the relationship with the staff has been very friendly Read more

Likes?
the location was convenient for us, the quietness of the atmosphere
Dislikes?
None
4
Girlie Young couple Stayed: Oct 13

Wonderful

Have a good and peacefull overnight stayed Read more

Likes?
Peace and quite night
Dislikes?
The noise of the door closing
4
Matteo Adults Stayed: Oct 13

Very nice and peaceful

I very appreciate the peaceful and the closeness with underground, overground and busses that allow easy travelling in london! Read more

Likes?
I enjoyed friendship by reception and breakfast room girls
Dislikes?
None
5
Winter Young couple Stayed: Oct 13

Great place! I recommend to others.

We had a wonderful stay. The rooms was clean and there was always tea and coffee, clean towels and it smelled very pleasant. Great shower and very delicious breakfasts suitable for a vegan, vegetarian or meat eater. Read more

Likes?
I loved the atmosphere, loved that it was close to the station. The staff was incredibly friendly and helpful. I couldn't have asked for a better holiday.
Dislikes?
I wish I could have said goodbye to the staff and kept in touch with them. They are all so sweet. I was sad I had to leave so early in the morning. We will definitely be back!!
5
Philip Young couple Stayed: Sep 13

A bit surprised, unfortunately !!

We stayed for just one night as i am living in UK and gf was over from Ireland for just the w'end.

Went to Mamma Mia and had a few drinks with friends Read more

Likes?
Ideal location close to west end and wembley. Staff were polite and curtious.
Dislikes?
None
2
Cheryl Alone Stayed: Sep 13

OK but...

I chose the Charlotte as it was convenient for visiting my daughter. Convenience was it's best feature for me. Room was clean and ensuite immaculate but furniture very old-fashioned giving it an uncared-for feel. My room was in a house a few doors away from the reception building. First night ok but when I returned at 10pm on the second night the front door was open (I locked it as I went in) and at 2.30 am another noisy resident was mistakenly trying to unlock my door - very disconcerting! Read more

Likes?
Clean bathroom and comfortable bed
Dislikes?
Going to another building to get to the reception. The breakfast room was also in the same building as reception and that was the reason I didn't take breakfast despite it being included in the price.
2
Eileen Young couple Stayed: Sep 13

Nice, clean and friendly

Sightseeing-trip to get to know London. We enjoyed Charlottes Guesthouse and felt kind if at home. Very friendly staff! Read more

Likes?
Our nice and clean room, the friendly and helpful staff and the location of the Guesthouse so close go the Underground, so that it never took us long to get into the City.
Dislikes?
The water-pressure in the shower could have been a little stronger.
5
Daniel Adults Stayed: Sep 13

The hotel was very comfortable and convenient

We stayed one night in London whilst visiting places in North and central London. The hotel was easy to find from the tube and convenient for both locations. Read more

Likes?
Great price for a really friendly service and comfortable stay.
Dislikes?
None
5
Luisa Alone Stayed: Sep 13

very good

it was good Read more

Likes?
Location is great for transport
Dislikes?
bed was not comfortable and made noise when I turned around in it
4
Marko Adults Stayed: Sep 13

Good hotel, reasonable price, good experience

I highly recommended staying at the Charlotte guesthouse. Room was clean and close to the city center. Breakfast was warm, delicious and fresh. Read more

Likes?
Location, room, value for money.
Dislikes?
None
4
Stephan Alone Stayed: Sep 13

Good, Cheap & Sufficiently

Very Good Breakfast, friendly Stuff and nice rooms. Read more

Likes?
Very Good Breakfast, friendly Stuff and nice rooms.
Dislikes?
The bleating cursing Germans.
4
Alex Family with older children Stayed: Sep 13

As Advertised

Clean room with comfortable beds. We arrived after desk hours and it took a while to be let in. We were in a room in a property that was being redecorated. The room itself was finished, as was the shared bathroom. We had to leave early the following morning so we didn't try the breakfast. Read more

Likes?
Clean room, value for money, location.
Dislikes?
I'm not a fan of key deposits and they have one. Everything else went fine.
5
Paul Alone Stayed: Sep 13

If you need to be in this part of London then this is good value for money

I came in very late but the staff was friendly and helpful.
The best thing for me was the breakfast.
The staircase was under renovations but I am assuming this will look cleaner soon Read more

Likes?
Always looking forward to unlimited coffee. Breakfast was good.
Dislikes?
Wifi on room was poor
4
Anke With a colleague Stayed: Sep 13

A adequate and very friendly geusthouse. I think for Englisch people cheap, for Dutch...

to do some work and visit the town. Read more

Likes?
The room, the tea and coffee on te room, excellent. The friendly staf, the opportunity to use the breakfastroom.
Dislikes?
None
3
Michael Family with older children Stayed: Sep 13

Great area but was basic accommodation.

Was looking for somewhere close to Swiss Cottage, as my daughter had an interview to attend and was also looking at rented accommodation around the area for her College. We wanted to stay close to the Underground and local Bus routes, so this was an ideal area. Read more

Likes?
Very helpful and friendly staff, they were all very pleasant, the food was also good.
Dislikes?
Not enough electric sockets in the rooms for recharging your phones etc. The accommodation was very basic, and the shared bathroom was cold and outdated.
3
Joan With a colleague Stayed: Aug 13

Clean with reasonable rates

A friend and I stayed two nights in an ensuite room with two single beds. Reception was friendly and welcoming. Read more

Likes?
This particular room had a larger bathroom than usual for the Charlotte Guest House, which was nice. The beds were very comfortable.
Dislikes?
None
4
Thomas-Arno Young couple Stayed: Aug 13

Sightseeing of London

We visited all the main points of interest of London according to us. It was very interesting and the people we met were very helpful. Read more

Likes?
The weather was perfect (which is quite rare in England) and everything was good.
Dislikes?
None
4
Arnaud Young couple Stayed: Aug 13

Very nice stay. We enjoyed a lot.

3 nights from monday 26/08 to thursday 29/08. We were there to visit London. Read more

Likes?
The house is not far from underground. Bed very comfortable. Good breakfast and nice staff
Dislikes?
The room was quite noisy because of London underground.
Maybe could be changed with stronger windows
4
rosemary Mature couple Stayed: Aug 13

some where to sleep after a hard days work

Helpful, friendly staff operating a reasonable standard B&B considering the cost of it and we were in London. The rooms we stayed in were clean enough but in dire need of updating, I would recommend it to some of my friends who don't mind roughing it a bit Read more

Likes?
the staff
Dislikes?
None
4
boris Family with young children Stayed: Aug 13

Great place with great service

Great service that take to fill that owner like to see you Read more

Likes?
all
Dislikes?
None
5
Karin With a colleague Stayed: Aug 13

Very good and international Bed & Breakfast with tube, bus and overground nearby

Shopping weekend Read more

Likes?
Friendly staff, tasty breakfast, good connections for sight seeing, shopping and more, located in a familiar part of London
Dislikes?
We'd have to change our room.
5
Helena Family with older children Stayed: Aug 13

a quiet and charming place close to the lively center of London

We had a good stay; the beds were a bit hard but we slept well. The breakfast was nice. The bathroom was very clean. Read more

Likes?
We liked the different old English houses in which the hotel was located. It gave a typical English atmosphere something completely else then a standard hotelroom in a large building.
Dislikes?
There was no wifi-connection in our room. My son was very disappointed as he brought his tablet along to be able to chat with his girlfriend. Unfortunately there was only connection at the reception.
4
Pamela Family with young children Stayed: Aug 13

Lovely staff

Our stay was excellent!
Thank You <3 Read more

Likes?
Our room n° 114-3 was clean and comfortable.
Dislikes?
was missing in the bathroom a carpet and one towel holder in the room. The toilet flush didn't work very well.We suggest also a retarder which allows soft closing doors.
4
Marco Family with older children Stayed: Aug 13

Nice

Very good Read more

Likes?
The position
Dislikes?
None
4
Antonio With a colleague Stayed: Aug 13

a good place to stay for a holiday

I've been good Read more

Likes?
a good standard of accomodation and hospitality
Dislikes?
I didn't like that there was no wifi in my room
4
Helen Alone Stayed: Jul 13

Delivers what it promises.

Comfortable bed, attractive breakfast setting. Loved the fresh flowers on each table. Read more

Likes?
Safe area, loved the local map and description of local markets etc.
Dislikes?
None
5
KEVIN Alone Stayed: Jul 13

Second visit - just as good as first visit in 2011

Visited RAF Museum(Hendon),HMS Belfast and excursion to the Bluebell Railway.Went to the show "Spamalot","Macbeth at Shakespeares Globe" and the film "Wolverine" at Vue Cinema(Finchley Road).Also met relatives. Read more

Likes?
Very good breakfasts,like in 2011 and a bit more room in the restaurant as the fine weather allowed guests to have their meal in the garden.Bedroom very well appointed and staff very friendly&polite.
Dislikes?
None
4
Marina Family with older children Stayed: Jul 13

Good

very confortable Read more

Likes?
Ll
Dislikes?
No
4
Sheollagh Family with older children Stayed: Jul 13

We greatly enjoyed our stay at Charlotte Guest House.

We stayed at Charlotte Guest House for 4 nights before joining a group to tour the continent. We had a large room for the four of us. It had a door which exited onto a small outdoor garden at the back. It also had a kitchen sink in addition to the bathroom which came in very handy. Read more

Likes?
It was a large room which felt like a small apartment because of the exit out the back onto a grassy area. Breakfasts were tasty and nicely cooked. Staff were friendly and helpful!
Dislikes?
None
5
Odile Alone Stayed: Jul 13

Satisfactory

Overall the accommodation suited my needs. Read more

Likes?
The welcoming and smiling staff.
The proximity of public transport and shops.
The terrace and flowers for breakfast.
The price.
Dislikes?
Shower (collective) at Lymington really hard to operate ! Floor "towel" wet for 2 days, and no hand paper.
Only one towel in the room changed in the 5 days.
Mattress full of bumps !
No brown bread
3
Joakim Family with young children Stayed: Jul 13

very friendly

Good location, very friendly. Read more

Likes?
Friendly, clean, close to transport
Dislikes?
None
5
Ina-Maria Family with young children Stayed: Jul 13

Pleasant stay in a comfortable guesthouse

We stayes for four nights to visit London. Most sights we could reach by underground and overground or by bus. Stations were close to the guesthouse. Everything we needed we foung close to ih, too (supermarket, pharmacy, restaurants). Read more

Likes?
We liked the friendliness of the staff as well as the houses kind and familiar atmosphere. Nice breakfast -room and service. New bathroom in our room (213/3) with a nice shower.
Dislikes?
-
4
Luciana Young couple Stayed: Jul 13

Good

Long Read more

Likes?
The receptionist are very friendly
Dislikes?
The time breakfast is too short
3
Marjon Family with older children Stayed: Jul 13

Friendly staff

My mom and I stayed at the Charlotte Guest House for 3 nights. Read more

Likes?
We enjoyed the free breakfasts very much. The staff was very friendly; available to help us at any time.
Dislikes?
None
4
Jean Michel Family with young children Stayed: Jul 13

Good moment

Very good Read more

Likes?
Nothing
Dislikes?
The problem of Penalty for Parking (see below)
4
Rikke Family with older children Stayed: Jul 13

Much London

Nice and quiet and very friendly. Love the place as a contrast to busy London - but so londonish. Read more

Likes?
Feeling at home;) it was our third stay.
Dislikes?
Ahhhh croissant could be better
4
Wesley Family with older children Stayed: Jun 13

Great stay for first time visitors to the UK.

We had a great stay and the staff was very helpful. Read more

Likes?
Nice rooms and good breakfast.
Dislikes?
None
4
CHERYL Adults Stayed: Jun 13

Great location if you want to stay out of London central but want easy access -- 7 stops on the tube

This was the first stop on our 14-day trip through Great Britain. We truly enjoyed our time at the Charlotte Guest House and would recommend it. Location was quiet yet convenient. Facility was comfortable and relaxing. Read more

Likes?
West Hampstead is a nice place to stay. Away from the hustle and bustle of London proper, but easy to get in and out of the city.
Dislikes?
WiFi was only available in the office area. It was not available in the rooms or in the breakfast area.
4
Stefanie With a colleague Stayed: Jun 13

Charlotte Guest House - I'll be back ;)

we have been to London for 6 days, so we had 5 sleeps at Charlotte Guest House and due to OUR planning we had the pleasure to test 3 different rooms, but we loved them all! And I loved the breakfast in the garden! Read more

Likes?
nice location, good food, staff is fantastic (warm and welcoming, very helpful and they have a good humor)
Dislikes?
None
5
strange Family with older children Stayed: Jun 13

excellent familiar place

4 days in London for Convocation RCA 2013 Read more

Likes?
very friendly place in a nice part of the city, close to under- and overground transportation
Dislikes?
None
5
Sergio Alone Stayed: Jun 13

noisy trains

Two nights Read more

Likes?
Friendly welcome
Dislikes?
I was located in another building with a railroad crossing at the back, I could not sleep well.
4
claudia Adults Stayed: Jun 13

GOOD!!!

A wonderful short break! Read more

Likes?
all nice like 20 years ago
Dislikes?
None
4
Kevin Young couple Stayed: Jun 13

Great value for money for a short stay

We stayed at the Charlotte for one night, as it was close to Wembley Stadium. Read more

Likes?
Reasonably quiet neighbourhood, very friendly welcome and CLEAN! Massively comfortable beds and we had an uncannilly good nights sleep.
Dislikes?
Other guests leaving the shower dirty!
4
Marco With a colleague Stayed: Jun 13

Nice and useful

Very good stay, good staff and a quite large room. The right place for the right quality and the right price. Good for friends without big pretensions. Read more

Likes?
Comfortable bed, staff kindness
Dislikes?
Nothing in particular
4
SAU CHI Young couple Stayed: Jun 13

Cheering staffs and good location.

. Read more

Likes?
Staffs
Dislikes?
None
4
Philip Young couple Stayed: Jun 13

Excellent B&B with friendly staff & clean rooms

Perfect location into central london & wembley stadium Read more

Likes?
Clean rooms
Dislikes?
None
4
Alan Mature couple Stayed: Jun 13

Conveniently placed hotel near public transport with very tidy, clean rooms with friendly staff.

Everything we thought it would be from the website. Read more

Likes?
The helpfulness of the staff.....Anna initially, Barbara (I believe her name was....often on the afternoon shift...such a bubbly personaility ), the girls in the breakfast area...all good.
Dislikes?
Not really.
4
carmel Family with older children Stayed: Jun 13

A great value, great budget hotel!

We just wanted somewhere cheap to stay while sightseeing in London. The location was excellent in a nice little town and minutes walk from the underground. Read more

Likes?
A basic but clean and friendly hotel. the best value hotel we had stayed in in London. Would definitely recommend and would return without hesitation.
Dislikes?
None
4
Tomas Alone Stayed: Jun 13

Really great value for money

Business trip - single ensuite. Clean room, friendly staff, great location. Read more

Likes?
Always friendly staff, clean and big room.
Dislikes?
The only thing is that wifi is available just in the main building.
5
Monika Mature couple Stayed: Jun 13

See you next time

Last time was great, this time was great - think next time will be great again Read more

Likes?
very kind staff and a well tasty breakfast
Dislikes?
None
4
Bianca With a colleague Stayed: Jun 13

-

- Read more

Likes?
-
Dislikes?
-
4
Hugh Adults Stayed: May 13

Good for the price

Short break for Footie Read more

Likes?
Staff
Location
Price
Dislikes?
No en suite
4
Esther Alone Stayed: May 13

You won't find better for the price in London!

A one-night stopover in London. Read more

Likes?
A nice surprise! Great location in pleasant area close to bus, tube routes and the Stansted Airport coach service. Friendly staff, clean rooms and charming colourful breakfast room.
Dislikes?
The instant coffee for breakfast.
4
David Young couple Stayed: May 13

Nice Holliday

We enjoyed! Read more

Likes?
Nice People
Dislikes?
None
4
JAYET Young couple Stayed: May 13

always so nice !

clean, kind and warmful Read more

Likes?
Everything was perfect from our arrival to our departure.
Dislikes?
The breakfast tea (too strong for me) and the orange juice
4
EVIDE Young couple Stayed: May 13

Familial Atmosphere

very pleasant stay in a traditional and family atmosphere Read more

Likes?
The friendliness and the place (rooms and location)
Dislikes?
None
4
Sylvia With a colleague Stayed: May 13

really content

Nice holiday, friendly staff Read more

Likes?
Breakfast was really good!
Close to Luton train and underground
Dislikes?
None
4
Filippo Young couple Stayed: May 13

5 days holiday - everything was perfect

5 days holiday - everything was perfect Read more

Likes?
Nice place to stay, good location, excellent service
Dislikes?
Since I suffer for breathing desease, I didn't like the moquette on the floor
4
raphaelle Family with older children Stayed: Apr 13

like every time: very nice.... that's the reason why, we always come

always friendly, rooms clean, good situation Read more

Likes?
we were lucky this time: the weather was nice
Dislikes?
the television was quite broken
5
ruddy Family with older children Stayed: Apr 13

Trip in London very pleasant. Charlotte's team is very kind.

Just some noisy problem with neighbours in the evening. We were obliged to ask neighbours to pay attention. Read more

Likes?
Less noisy night.
Dislikes?
The noisy neighbours.
4
Maria Luisa Adults Stayed: Apr 13

for the next trip to London I would like to stay here overnight. I will recommend to my friends

Excellent Read more

Likes?
everything
Dislikes?
no
5
Natale Young couple Stayed: Apr 13

Good B&B for a short break in London

I stayed 4 nights to visit some friend in London an move around zone 1 and 2 Read more

Likes?
The position is very good, it takes just 3 minutes to get the overground or the underground. Furthermore, the bus stop is very close too.
Dislikes?
I don't know
3
Per-Olov Alone Stayed: Apr 13

NA

NA Read more

Likes?
NA
Dislikes?
NA
3
Ulrich Family with young children Stayed: Apr 13

Cheap, simple, kind

Nice City Holiday in London with family. Read more

Likes?
Good reception. Rooms OK. Good Access.
Dislikes?
No possibility to darken the rooms in the Night. Small breakfast room.
3
Deborah Family with older children Stayed: Apr 13

Value for money accommodation

Stayed for one night in this accommodation. Room was clean, bathroom a little dated and very small but we managed. Read more

Likes?
Friendly staff, free wifi, closeness to tube line, the price.
Dislikes?
Our bathroom was very small and dated, could do with updating.
4
emilie Family with young children Stayed: Apr 13

simple & nice

Nice staff,quiet building and facilities Read more

Likes?
Quiet room,not far from the tubes,train and buses.
Dislikes?
Toilets not so clean
4
Aline Family with older children Stayed: Apr 13

Nice stay!

... Read more

Likes?
The location is nice.
Dislikes?
the rooms are not so modern. and there is only wifi in the house with the reception
3
Vanessa Mature couple Stayed: Apr 13

A Pleasant Stay

We enjoyed our stay, staff were friendly and helpful. The breakfast was yummy and a great selection was offered. Nice and handy to the tube. Read more

Likes?
The location was great and the staff were great!
Dislikes?
The pillows were not very full but this was not a huge issue.
4
Shealagh Family with older children Stayed: Apr 13

We thoroughly enjoyed our stay at this comfortable, friendly and affordable guest house.

We only stayed for one night in order to attend an event. We found it really easily by the description on the booking reciept and were recieved by a friendly and helpful receptionist. We were able to rest well after our journey and found a lovely restaurant 5 mins walk away for our evening meal. The room was very comfortable and we had a great nights sleep with a lovely hot shower in the morning and breakfast was delicious and served promptly by friendly staff. Read more

Likes?
The best thing about our stay was the high level of cleanliness and comfort of the room & house in general, the excellent breakfast, the lovely & accessible location & the affordability of the price.
Dislikes?
None
5
PABLO Family with young children Stayed: Apr 13

Fantastic

We stay for three nights at Charlotte and was very nice. The staff are very friendly and helpful. The room perfect for three persons and very clean. The bath isvery small but all the necessary are inside. Read more

Likes?
The staff was very friendly and helpful. The location of the guest house is perfect, very close to the underground and very near to the center, five stops to Big Ben, four stops to Buckingham palace.
Dislikes?
None
5
Elisabetta Young couple Stayed: Apr 13

Soggiorno culturale per poter visitare tutta Londra

Sveglia al mattino presto, colazione e poi partenza per visitare Londra, città meravigliosa. Read more

Likes?
Camera pulito, bagno sistemato molto bene, zona silenziosa. Ci tornerei sicuramente.
Dislikes?
None
4
Andre Family with older children Stayed: Mar 13

good price for a good location to visit London

many information available from a very friendly personel liking to help and making things easy Read more

Likes?
simple
Dislikes?
None
4
Andrey Young couple Stayed: Mar 13

Super!

Accidentally found this hotel in internet and do not regret the choice. Read more

Likes?
We liked everything, especially staff service.
Dislikes?
None
5
Petra Family with young children Stayed: Mar 13

Wohnliche Atmosphäre

Obwohl wir erst um 1.30 Uhr nachts ankamen wurden wir nachdem wir den Nachtportier rausgeklingelt haben, freundlich begrüsst. Die Verkehrsanbindung vom/zum Flughafen und in die Innenstadt ist gut. Kulinarisch wird hier auch einiges geboten. Nur schade, dass wir es nur an einem Abend ausprobiert haben. Hier sind wir der Empfehlung der Rezeptionistin gefolgt und waren gut indisch essen, gleich um die Ecke. Read more

Likes?
Ein gutes Preis-/Leistungsverhältnis.
Dislikes?
Minuspunkt gibt es fürs Anstehen beim Frühstück. Da kann ich auf nüchernen Magen gar nicht drauf. Aber ich hätte ja auch zum Coffee-Shop um die Ecke gehen können.
4
Darren Family with young children Stayed: Mar 13

n

n Read more

Likes?
n
Dislikes?
n
4
alan Mature couple Stayed: Mar 13

Good value for money

Room was quiet and tidy but like the facility overall, it was worn and a bit shabby. The breakfast was fine and the staff worked hard to ensure our satisfaction. Read more

Likes?
Location and the staff support.
Dislikes?
None
4
Gaby Family with older children Stayed: Mar 13

Okay for short time.

Visiting London - all day long in the city. Read more

Likes?
The room was large enough for four people.Good means of public transport to the center. Very friendly receptionist.
Dislikes?
There was some old furniture which did not smell good. This made the stay less agreable and should be removed/replaced.The breakfast room ist too small, many people had to wait until they could place.
3
Angela Mature couple Stayed: Mar 13

Good value and great location

We stayed here for 2 nights while visiting London for our annual culture fest of exhibitions and shows. We were looking for somewhere modestly priced with good connections into town. This is a budget-priced hotel (for London)in a number of terraced Victorian houses in N London. Its major attraction, apart from its price, is its excellent transport links to all major stations and sights in London, especially to St Pancras. Read more

Likes?
Room was a decent size, and clean. Bed was comfortable. Service was friendly and pleasant. Remarkably little external noise at night. Breakfast included, good value. Great transport links
Dislikes?
poor internal soundproofing (maybe inevitable in this sort of building). Pillows too thin for me, and a promised extra one never materialised (we did get an apology). Curtains need blackout lining.
4
Frank Mature couple Stayed: Mar 13

excellent price-quality relation

Excellent, we'll come back. Read more

Likes?
excellent
Dislikes?
No
4
june Mature couple Stayed: Mar 13

Bed so comfortable but decore a bit dismal

We needed a bed for the night and it served its purpose. I have to say the bed was spotlessly clean and so so comfortable but the rest of the house leaves a lot to be desired........Mind you for the money, you get what you pay for...... Read more

Likes?
The bed
Dislikes?
The general upkeep of the house was rather dismal
2
Francisco Jose Adults Stayed: Mar 13

Very good

Breakfast was excellent Read more

Likes?
Breakfast was excellent
Dislikes?
None
4
wiktor Mature couple Stayed: Mar 13

Weekend away

Another weekend away to see my daughter and to see london .It does nicely for what we want.Staff nice and friendly.We use this place whenever we come down to london Read more

Likes?
Close to where i want to be in london. Restarants /pubs close by.Near to tube.
Dislikes?
Parking can be difficult
4
Minkee Alone Stayed: Mar 13

Good location with three West Hampstead stations

On my first night I was offered the triple room. Though it turned out that was an exceptional luck, I really enjoyed the other smaller room too. Read more

Likes?
Friendly staffs, breakfast, cleanness.
Dislikes?
Since they have seven houses separately located, it was not easy to go to the office and stand nearby it to use Internet.
5
Mees Adults Stayed: Mar 13

agréable et bien accueilli

quiet, well sleep Read more

Likes?
Beds are good !
Dislikes?
None
4
MARIA AGUSTINA Adults Stayed: Mar 13

Quality-Rates OK

Everuthing was OK. All the staff was very friendly. Read more

Likes?
Nothing in particular. Everything was OK
Dislikes?
None
4
Sirio Antonio Family with older children Stayed: Feb 13

Good Point!

We enjoyed our stay, nice place and characteristic rooms, nice people. Very useful to get the center of the city and quite. Read more

Likes?
Kindness of the staff
Dislikes?
different temperatures between the rooms
4
Elicia Mature couple Stayed: Feb 13

Well appointed forcWest Hampstead and Hampstead.

We felt the accommodation was clean and adequate. Beautiful houses which could be
Converted into much smarter and appealing rooms. Fine for
One night Read more

Likes?
We were able to bring our pet dog
Dislikes?
Weird that light for the room was outside the door/ room very basic
4
Sylviane Young couple Stayed: Feb 13

Great staff, nice rooms

A nice little room whit bathroom and a pretty heater for the cold nights. Read more

Likes?
The Friendliness and the availability of the staff.
Dislikes?
None
4
Rosa Maria With a colleague Stayed: Feb 13

bueno

Ha sido un buen alojamiento Read more

Likes?
Si nos gusto
Dislikes?
Nada
4
Agnieszka Family with young children Stayed: Feb 13

Good location, friendly staff.

We spent 4 nights at Charlotte's Guest House. It was good choice. Near to underground, nice room and good breakfast. Read more

Likes?
Good hours for breakfast, very nice location.
Dislikes?
No heating in the bathroom. Despite the weather wasn't bad, during the night we were cold.
4
Andrea Adults Stayed: Jan 13

Excellent Value For Money

4 adult women converging on London from different parts of the UK who hadn't seen each other for ages so one room to house all 4 of us was ideal. The whole experience here was excellent. Very helpful staff, accomodation clean, comfortable, and exceptionally good value for money. Read more

Likes?
The friendly staff in particular.
Dislikes?
Only that guests in another room returned in the early hours of the morning and made no attempt to be quiet which woke us all.
5
Peggy Alone Stayed: Jan 13

Affordable, clean and comfortable

Comfortable and convenient. Read more

Likes?
Fantastic cleanliness.
Breakfast.
Friendly, helpful staff.
Proximity to transport made it easy to get around London.
Dislikes?
Would have liked to know beforehand that I was in separate house from the one with the breakfast room and wifi.
I would probably try and go for ensuite next time.
4
simona Young couple Stayed: Jan 13

Good value for the money

All went smoothly , rooms basic but clean , Read more

Likes?
Friendly staff , clean room
Dislikes?
Common areas are a bit worn out , new paint and new carpet in them would be great , breakfast could include some fruit and better quality yogurt ,
4
Albert Family with older children Stayed: Jan 13

Pleasant staff, good location

Visiting London Read more

Likes?
Location, Hotel cleanliness
Dislikes?
No
4
DW Family with older children Stayed: Jan 13

friendly and clean

We were in the guest house for 3 nights, we were helped with all our questions with always the same friendly attitude. delicious breakfast was served in a small 'restaurant'every day and when we would return after a long day our rooms were clean again. Read more

Likes?
We liked the way we were treated, and of course the nice breakfast every morning.
Dislikes?
the only thing that was less good were the mattress on the 2 person bed. It was so bouncy that when one person turned around in bed, the other one woke up again.
5
luc Mature couple Stayed: Jan 13

the best value

Before booking I red the different very positive comments on Charlotte Guest house, warm welcome, very good situation amazing value for money, and it's true . I have nothing negative to say about charlotte guest house . perfect address to keep for pleasant stay in London . Read more

Likes?
warm welcome, size and cleanliness of the room, very quiet room (1145), the kindness of the team, and the breakfast
Dislikes?
None
4
rebecca Family with older children Stayed: Dec 12

Quality nights stay in great location for amazing price!

Booked two rooms for myself, husband, three teenagers and a four year old. Great central location with tesco metro on the corner. Large sized hotel rooms, very clean, friendly staff and a lovely breakfast for a great price. Will definitely stay again when in London. With a large family it makes two rooms so affordable. Very helpful staff :-) Read more

Likes?
Location, staff, price, size of rooms, cleanliness .
Dislikes?
None
5
Romain Family with older children Stayed: Dec 12

Great guest house, very calm and well located. Greatly recommended !

Nice, quiet and well located. Read more

Likes?
Loved the fact we were in a separated condo, the tv (!) and the calmness of the place.
Dislikes?
None
5
Caroline Adults Stayed: Dec 12

Welcoming and friendly staff

Provided the accommodation I was looking for, safe and comfortable. Read more

Likes?
The size of the room and service
Dislikes?
None
4
Hans Family with older children Stayed: Dec 12

very good value for money

we were visiting London to visit football matches. Good transport (bus and underground to the city). We enjoyed our stay Read more

Likes?
The friendlyness of the reception and breakfast people.
24 hours reception.
Dislikes?
None
4
William Young couple Stayed: Dec 12

Excellent service but the rooms need a bit of decorating

Very friendly, warm and comfortable beds, good breakfast, excellent location and nice looking buildings from the outside. On the inside, the bones are there, beautiful Victorian fireplaces and cornices, but then they have randomly painted the wall yellow and the donna cover was lime green spots; did not match the feeling of the building. Read more

Likes?
The staff were wonderful, even on Christmas day, they were attentive and warm (when I'm sure they'd rather be somewhere else!) the breakfast was nice as were the decorations in the main eating area.
Dislikes?
Some paint on the walls (appropriate to the era colors!) and some prettier (or crisp white!) bed linen; and the accomodation would be just charming.
4
Daphne Adults Stayed: Dec 12

Our stay was amazing

we were really happy with our room and bathrooms. very clean and friendly staff. The breakfast room is a little small, but we always found a table! Read more

Likes?
The staff and the fact that we were 4 people in a room..and the room has 2 different bedrooms! the toilet was spacious as well..loved the shower!
Dislikes?
Just the b reakfast room. in my opinion its too small!
5
Linda Mature couple Stayed: Dec 12

good value for money

comfortable room,good breakfast Read more

Likes?
convenience and value for money
Dislikes?
No toilet rolls in bathroom
4
Balvinder Young couple Stayed: Dec 12

Brilliant Guest House

A young couple staying overnight. Read more

Likes?
Every single thing;welcoming staff, a spacious room, bathroom/shower, very comfortable and warm. Close to the main road and tube stations. And best of all was the price. The Black Lion pub was great!
Dislikes?
We were extremely extremely happy about our stay at Charlottes Guest House. A great birthday treat.
5
Magali With a colleague Stayed: Dec 12

Value for money

We had a pleasant stay for 3 nights. Read more

Likes?
Friendly receptionist. Comfortable and tidy room. Close to under- and overground stations.
Dislikes?
Wifi only in main building.
4
Stella Young couple Stayed: Dec 12

excellent location

comfortable, excellent location near tube station with connection all over London.
very spacy and quiet room! the tesco nearby our room was very convenient. the room was cleaned everyday. Read more

Likes?
the best part was the location, the big and clean room, and cheap enough in related to other hotels in the area.
Dislikes?
the waitresses that served us for breakfast were very controlling regarding were we should sit. in two different days the made us change our table although we were already sitted.
5
Margareta Adults Stayed: Dec 12

Second time at Charlotte Guest House and I don't regret it!

Room very good, bathroom to small, good breakfast and very nice, smiling staff. Exactly like in June! Read more

Likes?
It's a good location for us, it's not too expensive, it's clean,good beds, I like to have the opportunity to make a cup of tea/coffee, nice Christmas decorations and VERY nice staff!
Dislikes?
Showerroom/bathroom far to small - my husband (tall and normal)would have had difficulties getting in there. Would like to have wifi in the room!
4
Fokko Mature couple Stayed: Nov 12

Value for money

Good location for train/bus. Rooms a bit noisy, but acceptable for the price. If the prices stay about this we will return again (but if I see prices ahead in 2013 I do not know). No buffet breakfast as we are used to, but enough choice. Read more

Likes?
Area is comfortable and the staff is friendly. As for now value for money.
Dislikes?
No, the over-all stay was OK
4
Jez Alone Stayed: Nov 12

Good friendly will return when working in the area

Working in the area, accommodation was perfect Read more

Likes?
Nice clean hotel, friendly staff, good food.
Dislikes?
None
4
Linn Alone Stayed: Nov 12

Good

Overnight stay Read more

Likes?
The staff was kind and welcoming. Big room and comfortable bed and television. Good location, by a quiet beautiful street. Close to the tube and you get to the center quickly. Will definitely go back.
Dislikes?
Breakfast was a bit low quality. I can settle for instant coffee, but I would appreciate something on the menu that I can eat as a vegan.
4
laurence Family with older children Stayed: Oct 12

Good value for money

Friendly atmosphere and conveniently located Read more

Likes?
We liked the roomy bedroom
Dislikes?
None
4
Marko Young couple Stayed: Oct 12

Excellent value for money

Stayed for four nights in a twin ensuite room Read more

Likes?
Great location, very nice room, good breakfast and very nice and helpfull staff
Dislikes?
None
5
Wouter Family with young children Stayed: Oct 12

Very positive!

positive, friendly staff. Read more

Likes?
location and price
Dislikes?
The capacity of the breakfastroom is very small
4
Andreas Young couple Stayed: Oct 12

More than we expected.

a Read more

Likes?
a
Dislikes?
the matress could have been better - or at least just turned around (I mean headside and footside changed), because I had the feeling of lying downhill.
But it was not really bad ;-)
4
Joanna Family with young children Stayed: Oct 12

Eclectic, quirky, friendly!

The guesthouse was very close to the stations and easy to find. I was a bit perturbed at first to find our room was in a house across the road from the guest house. However, the room was clean and warm, the staff were very friendly and helpful. The area was nice and felt safe. There were small supermarkets,a variety of restaurant and cafes which were within easy walking distance of the guest house. Breakfast was good and I would definately stay again. Good value and friendly. Read more

Likes?
All of the above. This was a first visit to London for my 6 year old grandson and we managed to visit the popular tourist sights which he enjoyed but none so much as our visit to Hamleys Toy Shop!
Dislikes?
Our only real concern was that it was difficult to close doors quietly.
4
Sarah Family with young children Stayed: Oct 12

fair but could be better

The accomodation is spread over a number of houses not in the same street. The breakfast was very disappointing. My 9year old son described the bacon as "plastic" and the sausages were burnt Read more

Likes?
The room was large enough to take a double and two singles so we could be together
Dislikes?
The breakfast
3
Odile Mature couple Stayed: Oct 12

Very very nice welcoming, Good quality of the hotel.

We had 2 excellent nights. We have been welcomed very well. The service was excellent. All has gone perfectly. Read more

Likes?
We had 2 excellent nights. We have been welcomed very well. The service was excellent. All has gone perfectly.
Dislikes?
Lack of sockets in the rooms.
5
Jakub Adults Stayed: Oct 12

Very pleasant place with friendly staff.

2 days trip to London, just needed B&B, I was really surprised, how cheap and also nice can the overnight stay in London be. Read more

Likes?
Prices, clean and nice enviroment, friendly and nice staff, location near center (night bus every 15mins and it takes 30mins from center)
Dislikes?
None
5
Meriel Alone Stayed: Oct 12

A comfortable place in a good area, at a great price.

The reception staff were very helpful and friendly, the rooms were clean and adequate for an overnight stay. I stayed one night, went on a tour and then stayed another night. No problems at all. Read more

Likes?
Good price, safe and friendly.
Dislikes?
I found the lady in the restaurant unpleasant. I was also disappointed with no fruit at breakfast. The breakfast room is lovely and inviting, very cheerful - but not the waitress.
4
Marjatta Family with young children Stayed: Oct 12

Had lovely time in Charlotte Guest House

Clean establishment with excellent staff, nice breakfast - good quality and excellent service. Our room needing a bit of insulating and softer beds, but this is normal for Britain. Excellent location, close to transportation to central London. Overall I would come back and recommend Charlotte guest house to others as well. Read more

Likes?
Location, breakfast, family room with two separate rooms and a spacious bathroom.
Dislikes?
Some difficulties with using our credit card, same cards worked perfectly elsewhere. A bit chilly room, the radiator wasn't working properly and there was a draft from the not so well insulated window
4
alison Family with older children Stayed: Oct 12

Friendly, helpful staff, colourful breakfast room, safe area

Friendly and helpful reception staff, wasn't expecting to be in a separate house (but alright at this time of year), new shower room ensuite, safe area not far from tube and overground stations. Comfortable bed except for lumpy pillows! Coffee in rooms but not good quality. Breakfast in very colourful, homely room, very vibrant, good choice of food. Would come again. Read more

Likes?
Breakfast room, friendly staff
Dislikes?
Lumpy pillows
4
wiktor Mature couple Stayed: Oct 12

Weekend stopover

Good location clean room,old furniture bed not good needs new matress reported.1st breakfast good 2nd day not so good the staff were very busy and bacon terrible, having said this will give it another try later in the year Read more

Likes?
Location
Dislikes?
Matress no good reported,2nd day breakfast bacon terrible
3
VALERIE Alone Stayed: Oct 12

Perfect

I don't think there is a better deal in London. Read more

Likes?
My room was very spacious (i booked a en-room). The bathroom is small but functional. the staff was extremeley nice and helpful. Conveniently located near the train and the subway.
Dislikes?
Nothing I did not like.
5
Paolo Family with young children Stayed: Oct 12

Location easily accessibile, affordable

I stayed for 6 days, five nights, with my family and we found the guesthouse confortable yet very simple. Not having a private bathroom was not so bad and the breakfast was very good and generous. In 3 minutes walking you can get to the underground station and in 15 minutes you're in center of the town at every hour. The staff was very kind and helped us in everything we needed, directions included. Read more

Likes?
We felt very free during our stay
Dislikes?
None
4
Kaja With a colleague Stayed: Oct 12

Perfect choice for a student holiday trip.

We had a very nice week in London and the charlotte guesthouse was one reason for that. Read more

Likes?
The Guesthouse is placed at a very central, but still quiet location.
The breakfast is very well and the team is friendly and helps you when there is a problem you can't deal with on your own.
Dislikes?
The rooms are very small and we didn't sleep that well on the old mattress.
4
Stefanie Adults Stayed: Oct 12

We really enjoyed the hotel

We stayed for one week in London. Great location of the hotel, only a short way to the tube. Read more

Likes?
The staff was great, really friendly and helpful. I loved the breakfast and British television.
Dislikes?
The shower was cold and did made strange noises... should be fixed.
4
Julie Family with young children Stayed: Oct 12

good value for money

good place to stay Read more

Likes?
handy to public transport
Dislikes?
breakfast was pretty ordinary
4
Elisa Tonelato Young couple Stayed: Oct 12

Very nice and fully british

Warm and welcoming, excellent Read more

Likes?
Warmth, friendliness, politeness
Dislikes?
The last night someone in the room over our one make us difficulties to sleep until late because walking heavily up an down the room.
4
paolo Family with older children Stayed: Sep 12

very pleasant and relatively cheep stay in a exciting city

comfortable house, very close to metro and bus services, in a quiet and pleasant area. All we can expect for a good holiday on Londoon Read more

Likes?
cleanliness, silence, staff courtesy
Dislikes?
None
4
Maggie Alone Stayed: Sep 12

A real find - affordable accommodation in London

Great price. Easy to find location. Friendly and helpful staff. Read more

Likes?
Great price. Easy to find location. Friendly and helpful staff.
Dislikes?
None
5
Megan Adults Stayed: Sep 12

Best value and located accommodation in London

Booked for 2 nights with 2 rooms. Rooms were spacious and clean. They are older but cheap and cheerful. Read more

Likes?
Location and price
Dislikes?
Receptionist at checkout was rude however all other staff were very friendly.
5
Robert Volker Alone Stayed: Sep 12

I will become a repeat guest

I was positively surprised about the nice renovated room. Read more

Likes?
It was comfortable and quiet. And during the cold days the heating was switched on!
Dislikes?
For a couple: the might miss a wardrobe.
4
george Mature couple Stayed: Sep 12

Close to transport options;

Good value for the money; Read more

Likes?
The sataff were friendly and helpful.The dining room staff did their best to make our stay enjoyable.The food was excellent
Dislikes?
The water in the shower was cold on one morning.
5
Sally Alone Stayed: Sep 12

Basic clean accommodation

Pleasant stay in house away from main bed and breakfast. Read more

Likes?
The area was pleasant, room a reasonable size and bathroom clean and nice towels
changed during stay. Pretty breakfast rooms.
Dislikes?
Stay could have been enhanced by just using a slightly more expensive coffee or tea at breakfast and in sachets in room. Noisy service at breakfast.
3
Jane Family with older children Stayed: Sep 12

great location near Tube station, restaurants, food shops

only in rooms to sleep, breakfast every morning made to order by very friendly staff, office staff very helpful Read more

Likes?
all good
Dislikes?
could have used an alarm clock in room
4
andrew Family with older children Stayed: Sep 12

very comfortable, good value for Money

an overnight stay while visiting family, we found the location excelent for travel links and close to main high street with good parking Read more

Likes?
comfortable and very afordable, very quiet and accseable
Dislikes?
haveing to share a bathrrom was the only problem,
4
LUCIANO Alone Stayed: Sep 12

Quick but good.

Arrived late in the night and left early in the morning. Read more

Likes?
Staff friendliness and value for money.
Dislikes?
A little bit noisy due to the proximity to the railway line
4
Antonio Young couple Stayed: Sep 12

A perfect bed and breakfast

I and my girlfriend had a wonderful time at the Charlotte Guest House. Everything was great, from its location to staff service. Highly recommended! Read more

Likes?
I liked both the friendliness and service of the staff.
Dislikes?
None
5
Susan Alone Stayed: Sep 12

Home away from home...

I was in London for a short visit forty years after having lived here. I wanted to visit old haunts and new spots, and found the location on the Jubilee line fine for both. Read more

Likes?
Everything, really. I had a cozy room with all the basics, and an easy journey to all of my chosen destinations.
Dislikes?
None
5
Michele Young couple Stayed: Sep 12

Very nice hotel!

I've stayed in the Charlotte Hotel for 3 nights and I've been confortable with it! My room wasn't in the same building of the reception but it was very easy to reach. It's a double room with shared bathroom but there has been no problem with other people! Read more

Likes?
The location is very good so as the staff service!!I've appreciated also the breakfast!!
Dislikes?
None
4
Frances With a colleague Stayed: Sep 12

Wonderful place to stay, welcoming and friendly.

We came on a thursday. On the friday and saturday we had to go to a Training to specialize in our work. This B&B is closeby public transport and close enough to London City and Airports. We had a wonderful time in London, both during the time we had Training as the time we could spend sightseeing. Overall a B&B to recommend. Read more

Likes?
It was great to stay at Charlotte Guest House.The staff is very friendly, patient and helpfull. The beds were good. We slept very well and were not disturbed by the trains/trainstation closeby.
Dislikes?
None
4
Martyn Adults Stayed: Sep 12

Overall a nice place to stay.

Very nice place to stay, clean and friendly with easy links to city centre, only down side is when the guest house is full there is no room for everyone at breakfast, and as a result we failed to have any. Read more

Likes?
Clean, tidy, and comfortable.
Dislikes?
When the guest house is full there is no room for everyone at breakfast, and as a result we failed to have any.
3
Patrick Mature couple Stayed: Aug 12

typiquement anglais

chambre correcte mais toilettes communes cela crée beaucoup de bruit durant la nuit Read more

Likes?
quartier tranquille
Dislikes?
les toilettes communes
4
Danila Adults Stayed: Aug 12

Great value for money and frendliness

A very pleasant stay, clean rooms and friendly staff, always ready to help. Very good breakfast. The rooms are all decent and spacious, but if you are lucky you may get very nice ones, something which you would not expect in a guesthouse. Read more

Likes?
Breakfast
Room cleanness
Room service
Staff friendless
Dislikes?
None
5
dani Family with older children Stayed: Aug 12

we will come again

we were very happy with the staff friendliness and service.we anjoyed breakfast,the room was clean all the time and the place is near the tube station. Read more

Likes?
every thing was excellent.
Dislikes?
no
5
Marion Alone Stayed: Aug 12

For everyone who likes West Hampstead

I just stayed one night and knew the hotel before. I used to send friends and family to stay here when I lived in London. Staff is always super friendly and the location is priceless. Read more

Likes?
Cool location, nice and quiet street, super friendly staff, clean room.
Dislikes?
Tips for house 114: it's very badly sound proofed - maybe you could install door stoppers (that keep doors from banging), a cheap way to improve quality. Replace carpets with laminate (smelling feet).
3
Cassnadra Hoi Yi Family with older children Stayed: Aug 12

friendly and tidy

value Read more

Likes?
NA
Dislikes?
Nil
4
ERIKA Family with young children Stayed: Aug 12

I like very much Charlotte Guest House

Very very very positive!!! Read more

Likes?
I liked all: location, room, staff, breakfast, cleanliness, etc...
Dislikes?
None
4
Salvatore Young couple Stayed: Aug 12

Perfect Accomodation for a Holiday in London.

We stayed in a three-bedroom en suite room... we were very lucky!!! Everything was clean and tidy, even if the forniture of our room was a bit old. Read more

Likes?
We enjoyed the breakfast, the kindness of the staff and the ideal position of the guest house. It is strategically located on the jubilee line!
Dislikes?
None
4
Ingrid Adults Stayed: Aug 12

comfy

nice place, close to shops, trains and buses Read more

Likes?
friendly staff
Dislikes?
noisy guests, loud music in the breakfast room, trains, rooms need a bit of updating and TLC
4
Paolo Family with older children Stayed: Aug 12

Very friendly staff and very nice rooms

The rooms are very confortable but the bathroom is too small. staff very friendly and helpfull. Read more

Likes?
the cleanliness and the room
Dislikes?
None
4
Mar Young couple Stayed: Aug 12

Great experience

We went to London to visit the city and we wanted to sleep on night in the city. The problem was that all the hotel were very expensive because of the
Olimpics. We found this hotel and we decided to book it because it wasnt very expensive, the opinions about it were good and it wasnt very far away. Read more

Likes?
The personal was very friendy.
Dislikes?
The only problem was that there wasnt any wardrove in the room so...the clothes were on the suitcase.
5
Tina Alone Stayed: Aug 12

No luxury but okay for a short stay

Situated in a quiet street, quite close to a tube station. The facilities would need fixing up but if you're not fussy... Mind the narrow corridors and steps! Read more

Likes?
The peaceful location
Dislikes?
None
3
Terez With a colleague Stayed: Aug 12

Staying here during the time of Olympic Games

We planned visit our relative and enjoy the programs of London Read more

Likes?
We enjoyed every moments of our staying here.
Dislikes?
We did not have fridge.
Internet was not in our house.
For double price during the Olympic Games we did not get more as usual.
4
malcolm Young couple Stayed: Aug 12

the games

comfortable enough but noise of train would keep you awake if you were a light sleeper need to keep the window closed to keep noise down. Read more

Likes?
very close to resterauts and trains into London centre.
Dislikes?
breakfast.
2
marina Family with older children Stayed: Aug 12

Very nice beds and clean, but the breakfast was poor in comparing to the paid money

It was a fine stay. The hotel is in a nice village with a lot of facilities. Read more

Likes?
The bed in the bedroom and the facilities in the neighbourhood
Dislikes?
The breakfast was very poor. It was a shame that there was no shower and toilet within the room, but the bathrooms were very nice and clean.
3
Jenny Alone Stayed: Aug 12

A comfy night and good breakfast.

Bed was comfy. Breakfast was beautifully freshly cooked, hot and delicious. Girl who served was very kind and friendly - she couldn't have been nicer! Read more

Likes?
Comfort of the bed, ensuite facilities and decent breakfast.
Dislikes?
Felt slightly vulnerable as i was on my own and was led up the road to a different house.
4
Jennifer With a colleague Stayed: Aug 12

Ideal Basic Accommodation for the Olympics

The accommodation was perfectly adequate for our visit to the Olympic Games. The sash windows opened wide which was ideal in the hot summer weather. Read more

Likes?
It was on the Jubilee Line that connected straight into Stratford for the Olympic Stadium and Wembley Park for the Football Stadium. Tesco Express was at the top of the road.
Dislikes?
Rooms a little tired and a bit of mould around the door frame leading into the toilet/shower. This would not stop me returning to this Guest House.
3
alistair Alone Stayed: Aug 12

good clean basic accommodation

Stopped for Olympics Read more

Likes?
Clean well priced
Dislikes?
None
4
Thomas Adults Stayed: Aug 12

NC

NC Read more

Likes?
NC
Dislikes?
None
4
Angela Alone Stayed: Aug 12

Budget

1 night stay to visit the Olympics Read more

Likes?
Convenient location, helpful staff, quiet room, recently decorated
Dislikes?
Breakfast was poor - no wholemeal toast or boiled eggs, some choices but not to my taste
2
Janice Mature couple Stayed: Aug 12

value for money

We stayed for 3 nights to attend Olympics and West End shows. The room though basic was clean as was the linen and towels. Breakfast was good with choice of menu. Staff were very friendly. Could not fault customer service. Close to tube and train service. Read more

Likes?
Closeness to tube for getting into city centre and olympic venue
Dislikes?
None
4
Lesley Young couple Stayed: Aug 12

Excellent value for money and great location

We were visiting London for the Olympics, attending the Archery at Lord.

The Charlotte Guest House ticked all the boxes for location, affordability etc. Read more

Likes?
Very reasonably priced, clean room and great breakfasts, excellent location with many good pubs, restaurants etc nearby and just a few minutes walk to the tube
Dislikes?
Wifi was limited to the main building. This was not a big issue, but would have been nice to have.
5
Andrew Alone Stayed: Jul 12

Very good value for money

Stayed here for two nights during the London 2012 Olympics - location was ideal on the tube and staff were very friendly. Excellent value for money all things considered - would stay at this guest house again. Read more

Likes?
Friendly staff. Location. Was able to check in early. Nicely cleaned rooms. Good choice for breakfast (included in price of stay).
Dislikes?
None
5
Jeroen Alone Stayed: Jul 12

Great located guesthouse with good service.

My stay was for a few nights to visits the Olympics. Read more

Likes?
The room was nice and clean with a good bed. The staff was very friendly and real hospitallity. Located in a real typical street.
Dislikes?
The cook was not always very friendly in the morning.
4
ashlye Family with young children Stayed: Jul 12

Very friendly & helpful staff

We had an overnight stay for a Local event. We had two young children so we opted for the quad room. The room was in a separate building but that wasn't a problem. The room turned out to be two rooms so the girls had their own room, with their own TV, this was a godsend as they played happily on there own. The beds were clean and comfortable, and the bathroom was one of the cleanest I have ever stayed in. Read more

Likes?
Everything
Dislikes?
None
4
Linda Mature couple Stayed: Jul 12

basic good value hotel

short leisure stay to visit family Read more

Likes?
convenient location
cleanliness
Dislikes?
regretted ensuite facilities not available at time of booking
4
Jayesh Young couple Stayed: Jul 12

good value for money stay with tidy rooms and friendly staff

We enjoyed the stay. Good for young couple who want to have the london style living but at cheap price and not far from center Read more

Likes?
Clean rooms, friendly and helping staff, location of the guest house and surrounding places
Dislikes?
the bed was not that comfortable and gave me back pain
4
Miles Adults Stayed: Jul 12

Cozy base of operations for attending a gig at the HMV Forum in Kentish Town.

Had a good nights sleep, a shower, got fed in the morning and continued travels in London refreshed. Read more

Likes?
Nice quiet area away from the hustle and bustle in central London.
Dislikes?
None
4
Lidiya Alone Stayed: Jul 12

VERY nice!!

Just an overnight stay as I had a 21 hour layover at Heathrow. Read more

Likes?
Clean and comfortable room.
Dislikes?
No
5
Marcela Adults Stayed: Jul 12

Friendly, amazing location and great value for money.

We had an excellent stay, which worked perfectly to give my friends a taste of London, in a well-kept Victorian house with an authentic English breakfast. Read more

Likes?
I loved the friendliness and helpfullness of the staff. The receptionist gave us an amazing tip - to take the train and not the tube to the Eurostar, 2 stops away, just around the corner.
Dislikes?
None
5
Patricia Adults Stayed: Jul 12

Safe, Pleasant, Covenient

Great location close to transit; pleasant and comfortable; welcoming and helpful staff. Read more

Likes?
Comfortable and secure
Dislikes?
None
4
Marcin Adults Stayed: Jul 12

Nice place to stay, would recommend to anyone.

We stayed at Charlotte Guest House for 3 nights in a triple room (1 double and 1 single bed).
Charlotte Guest House = great value for money.
Would recommend this place to anyone. Read more

Likes?
Friendly staff,
Spacious room,
Close to underground,
Just few tube stops away from the main attractions.
Dislikes?
None
4
Rebbecca Adults Stayed: Jul 12

I'd go again

Myself and a friend stayed at the Charlotte Guest House for two nights so we could explore London and visit some of the main attractions. Staying at this B&B was an enjoyable experience as all the staff were polite and friendly, and they made the stay as comfortable for us both as possible. Read more

Likes?
The rooms were large enough for our needs, and the service was very friendly. As we had keys to the front door as well as our room we could come and go as we pleased.
Dislikes?
The rooms weren't the cleanest, and the cleaning looked like it had only been a half done job.
4
Jacqueline Family with older children Stayed: Jul 12

Great stay for the price.

Very nice. Read more

Likes?
The staff was excellent, very helpful.
Dislikes?
No wifi in the place we stayed. Had to walk to the wifi area at times inconvienent.
4
Denys Adults Stayed: Jul 12

Best choice for your money

Our purpose was to find hotel close to Zone 1 with breakfast included at reasonable price.

I`ve compared many hotels through booking, TripAdvisot, Evivo and other sites.

Charlotte guest house won the game. And advance booking saves you a lot of money (we saved more than 56% comparing to standard price) Read more

Likes?
Friendly staff makes our stay comfortable and pleasant. Underground is 12 mins of walk from main building. Bathroom is clean - so even shared facilities are ok (though we gad en-suite)
Dislikes?
Leaving London after 8 fantastic days was a real pain. I do want to come back again - and stay with Charlotte for sure :)
5
annette Adults Stayed: Jul 12

bargain

we stayed for 2 nights to visit the sights and see a show in london Read more

Likes?
the location of the hotel, quality of breakfast and the price!the room was more than adequate and quiet.
Dislikes?
bathroom could have been a bit bigger but thats jsut nit picking
4
edward Adults Stayed: Jul 12

If this is what you get in London for the money we paid I will be staying in a Premier inn next time

The room's were in another building down the street which was fine. On entering the house a stale smell was present and building work was being done, carpets were thread bare going up the stairs. The room was big enough but the pillows were dreadful, shower room was very good but the noise from other room guests were to the point of complaining, there is a need to fix door stays as when the corridor door is opened is slams shut loudly.Dont understand the cucumber slice on our full fry up???? Read more

Likes?
The staff were polite and very friendly and its location for our needs suited us, enough places to eat and drink locally which again were customer friendly.
Dislikes?
The pillows, the noisey slamming doors at all hours drunken builder guests acting like 5 year olds drunk
3
Matthieu Young couple Stayed: Jul 12

Nice team and nice location

Stayed 2 nights to quickly visit London. Read more

Likes?
Really appreciated our stay. Really welcoming team, and really nice location, really easy to move around London from here. Will recommend and come back for sure.
Dislikes?
None
4
Sandra Family with older children Stayed: Jun 12

Great stay

Friendly Stuff, great room, near Tube, good breakfast Read more

Likes?
breakfast,
Dislikes?
The double bed was toooooo small
4
Tony Adults Stayed: Jun 12

Excellent accomodations for your money

3 nights to visit london Read more

Likes?
friendly staff, great breakfast and great dollar value
Dislikes?
although we had a full bathroom, my daughter's family did not and shared ours...very close quarters
5
Graham Alone Stayed: Jun 12

Overall rating fair

One night; single room in building facing the main one. Hall and stairway tatty but room fine. Shared bathroom relatively clean. Read more

Likes?
Location; friendly reception and service at breakfast
Dislikes?
Bacon had a strange colour; chef offered another breakfast but couldn't take advantage of it
3
Sasha Young couple Stayed: Jun 12

Very basis-but cheapest hotel around so to be expected

weekend away for a birthday, seeing sites of london Read more

Likes?
very easy to get to and from the centr of london

friendly staffm the room was clean and tidy, windows were quite old so the trains were quite noisey at night
Dislikes?
didnt realise it was a shared bathroom -
3
Joel Alone Stayed: Jun 12

Nice Place!

I stayed 4 days to do some sightseeing in London. Read more

Likes?
Clean and quiet.
Dislikes?
None
5
Göran Mature couple Stayed: Jun 12

Nice B&B with good service and a nice breakfast, close to underground and trains.

We stayed three nights, and used it as a base for visiting friends and events. Easy to get to/from as the underground is close. Read more

Likes?
Good service, clean room, and lots of restaurants nearby.
Dislikes?
There is wifi only in the reception area, in addition it didn't work very well for me...
4
Ronald Adults Stayed: Jun 12

Great location

We were happy with the location adjacent to the subway stop. Read more

Likes?
Our rooms were kept very clean and well appointed.
Dislikes?
We could hear the train from time to time, but, not overly loud.
5
Lisa Young couple Stayed: Jun 12

Very satisfied.

Friendly service. Read more

Likes?
Friendly service.
Dislikes?
None
4
Lennart Adults Stayed: Jun 12

The hotel was perfect as every stay

I travelled to London this June with two of my friends. It was our 10th stay at the Charlotte Guest House. And the next holiday in London in half a year we will spent at the Charoltte Guest House too! Read more

Likes?
The Charlotte Guesthouse has a very good connection to the City via bus or tube and to Gatwick Airport via train from the West Hampstead Thameslink station. Plus they have a night portier after 22:00.
Dislikes?
None
5
Kim Mature couple Stayed: Jun 12

Saff was extemely helpful and pleasant.

We stayed 5 nights and enjoyed the room and the very helpful staff. This is our second stay for. We are from the US and would recomment them for anyone looking for good accomodations at a great value. Read more

Likes?
They helped us with booking the bus trip, taxi to airport and even printed our boarding documents. They printed out maps to our two shows and could not have been more helpful.
Dislikes?
None
5
Sean Young couple Stayed: Jun 12

Great service, friendly staff, nice place to stay

Very very nice. Its a one star hotel but it deserves much more; may not look good on approach and hallways need renovating but aside from that staff are great/very helpful, beds are nice and rooms are clean. What more can you ask? Read more

Likes?
Friendly staff, really nice bed and lovely clean room. Breakfast was nice and staff were so so so friendly. Would stay again in a heartbeat! Cant believe the price!
Dislikes?
No! Despite other reviews we found nothing wrong. The hallways were not in great shape but that was it. Really really impressed.
4
angelo fabrizio Family with young children Stayed: Jun 12

First time in London

4 days to celebrate the birthday of our son Peter and to visit London for the first time. A charming accomodation with a warm atmosphere Read more

Likes?
The friendly ambience
Dislikes?
None
4
Janice Mature couple Stayed: Jun 12

Economical place to stay in a very expensive city

Our daughter and her two children traveled with us. This was good for our situation because she was in our building, but had a room to herself and children just above ours. The cost for both rooms was less than l room at most London hotels. We spent our time sightseeing, and just needed a quiet place to sleep. Read more

Likes?
Very good prices with helpful and friendly people running it. A charming, quiet, safe street. A great breakfast. Well maintained and clean. It was very close to the underground tube.
Dislikes?
This wouldn't be a good place for anyone wanting a fancy place. The rooms were small and the baths small.
4
raluca Alone Stayed: Jun 12

Affordable hotel,clean and reliable.thank you!

I had a wonderful time in Charlotte Guest House!The breakfast was amazing and the staff very friendly.The rooms are clean and well maintained throughout.The only thing that needs improvement is the shower.It's a bit old and has no water pressure.The rest was perfect! Read more

Likes?
I liked the room-very spacious,clean and well maintained.Also the staff of Charlotte Guest House made my stay more enjoyable-there are so nice and helpful in offering support and information.
Dislikes?
The only thing that needs improvement is the showers- they look very old and no water pressure.The bathroom was clean though.
5
Michele Young couple Stayed: Jun 12

Very comfortable hotel and very nice staff

I stayed at the Charlotte hotel for 2 nights. The hotel is very near West hampsted stations (overground and underground) in a quiet zone. The room was clean and quite large and the staff was very nice and very helpful.The breakfast was good too! Read more

Likes?
The staff and the position of the hotel
Dislikes?
None
4
Chelsea Adults Stayed: Jun 12

Very enjoyable, will definitely visit again.

Enjoyable, very quiet. Read more

Response

Hello. The key is individually made for each room, so no other guest would be able to enter your room door. The Charlotte Guest House Team

Likes?
Comfy bed, cheap rooms :)
Dislikes?
The keys open both the front door and your room, meaning any of the other guests could potentially enter your room and take your belongings, slightly worrying.
4
Mary Geraldine Adults Stayed: Jun 12

very satisfactory

2 nights.close to all amenities. Easy to get to central london. Read more

Likes?
close to all amenities. Easy to get to central london.
Dislikes?
hot water ran out
4
Kyle Young couple Stayed: Jun 12

A great place just outside the city

The staff was wonderful and friendly. THe location was also really good Read more

Likes?
The staff was always pleasant and helpful
Dislikes?
No
4
Benedikt Young couple Stayed: Jun 12

Lovely short trip to London

Four nights in Charlotte Guest House. Large clean rooms. Very friendly staff. Nice selection of different breakfast options. Highly recommendable for a very reasonable price. Read more

Likes?
Frienly staff, large rooms.
Dislikes?
None
5
Pieter Mature couple Stayed: May 12

Charlotte's Guest House is our stay in London since years

We only come to sleep and have a breakfast in Charlotte's Guest House. We are happy about the most things. When we come to London we come back. It's a fair price fot what we get. Read more

Likes?
Fair price / friendly reception
Dislikes?
is there a bit more variation possible in the breakfast ?
3
Shirley Alone Stayed: May 12

Noisy stay

Usually I enjoy my stays at the Charlotte, which is a friendly, basic guest house well-located for easy access into London and with good local facilities. But room 165/8 id unbelievably noisy - an a hot, airless night next to the railway tracks is a recipe for two uncomfortable sleepless nights. Read more

Likes?
Acessibility to work and restaurants
Dislikes?
Noise, noise, noise!
3
Aurélie Adults Stayed: May 12

Good stay in London

Very good stay. Read more

Likes?
Friendly staff, very quiet room except on the morning during which there were some noises because of the breakfast. The room was very clean.
Dislikes?
The breakfast was good but it could have been better.
5
Cyrielle Adults Stayed: May 12

My stay was very good. I enjoy it.

We are visiting London during three days(nothing hill, the city, westminster, covent garden...). The sun was with us. Read more

Likes?
Our stay was very nice. Then, the underground vas very accessible from the bed and breakfast. The londoner reception was perfect.
Dislikes?
None
4
Helge Young couple Stayed: May 12

Pleasurable stay

Nice accomodations, we were placed in a house further down the street which was ok and quiet. Staff was friendly and very serviceminded. Read more

Likes?
The room was nice, clean and quiet, the staff were friendly and very helpful. Nice cozy atmosphere.
Dislikes?
The bathroom sink was clogged and there was no place to hang a towel in the bathroom. Breakfast was ok but could be better.
4
Marin Family with young children Stayed: May 12

Great stay for little money

great Read more

Likes?
Location and friendly staff
Dislikes?
there was no coffie in the room one day.
4
yuching Alone Stayed: May 12

friendly staff at desk

i stayed there for only one night Read more

Likes?
the staff is so friendly and always being smiling at front desk. The breakfast is nice and there are three different choices..pity the room is just right behind the station,it's a bit noisy.
Dislikes?
None
4
CHRISTOPHE Family with older children Stayed: May 12

...

... Read more

Likes?
...
Dislikes?
...
4
Sebastiaan Young couple Stayed: May 12

Affordable, good breakfast, great location!

We stayed from Wednesdaynight until Saturday for a short city-trip, enjoyed it very much! Read more

Likes?
The staff is friendly, the room is big enough. Liked the choice of breakfast options. Location is great, next to the West-Hampstead underground station, on the Jubilee-line.
Dislikes?
Shared shower is not that good, warm water not guaranteed. Not enough room in the Breakfast area, had to wait on the first morning. Matras on the double bed was pretty bad. Noise from closing doors.
4
Karen Mature couple Stayed: May 12

Great value London accommodation

A short break to see some London sites Read more

Likes?
Enjoyable stay in comfortaable, well located accommodation, with welcoming and friendly staff, excellent value for money. Rooms in good condition, very clean, reasonably quiet.
Dislikes?
None
5
Shirley Alone Stayed: May 12

Comfortable value option

Business trip Read more

Likes?
Staff always friendly and helpful
Dislikes?
I wish breakfast was available earlier (eg at 0700).
A desk light and more space for working would have been useful
4
Leonie Young couple Stayed: May 12

good value

We had a good stay, nice room, friendly people, good breakfast, room cleaned every day, every day fresh towels, no single complaint! Read more

Likes?
Everything
Dislikes?
None
4
Stephen Alone Stayed: May 12

good value - get what you pay for.

welcoming staff, clean and comfortable room. Read more

Likes?
clean and comfortable room, friendly staff, choice of breakfast options.tea/coffee in room.
Dislikes?
shared toilet and bathroom on lower floor(though I knew about prior to booking.)
noise from railway which runs along the back of the house.
3
Shirley Alone Stayed: May 12

Fair price for business

Breakfast at 0730 is too late for business guests. I had to be at work by 0800 so no time for breakfast :( Read more

Response

Dear Shirley. Thank you for your Reviews.
If we new and if this was a wish, we could have pre-ordered a sandwich for you. This is if you where unable to go during the opening times for the breakfast room.
Rest Assure, The key for the front door and your room would not be able to open any other rooms/doors
in our building. This is how they have been designed.
We hope to see you again soon.
The Charlotte Guest House Team

Likes?
Bathroom was impeccable. Good accessibility.
Dislikes?
Key to room was same as key to front door. This means any other guest with a key to the front door could access my room. This did not make me feel secure.
Strong smell of paint as redecorating.
3
M H Young couple Stayed: May 12

.

. Read more

Likes?
.
Dislikes?
.
4
Elisabeth Adults Stayed: May 12

Value for money, clean, friendly och comfortable!

A three night stay, in London for shopping and leisure. Read more

Likes?
Everything.
Dislikes?
None
5
Sandra Mature couple Stayed: May 12

Friendly

Rooms were nice good value for money, staff were very nice, helpful and friendly Read more

Likes?
Excellent location for what we required
Dislikes?
Our own fault really as we did not book enough in advance, we had to chsnge rooms for the two nights we stayed but staff were very nice and let us stay in one till the other one was available
4
debra Family with older children Stayed: May 12

great value for money

greeted by a very friendly man who showed us to our room a few houses along the street. Read more

Likes?
good location,friendly staff
Dislikes?
None
4
Rod Alone Stayed: May 12

West Hampstead Home

Quiet room, no problems. Breakfasts were a good start to the way. Read more

Likes?
They were able to arrange my room(s) on short notice. Very convenient location for me. The staff were very helpful & friendly.
Dislikes?
None
5
MARIA LUISA Mature couple Stayed: May 12

Our stay was very pleasant and I will recommend Charlotte Guest House to friends who come to London

very good Read more

Likes?
the tranquility
Dislikes?
None
4
Andrzej Young couple Stayed: May 12

Nice place and friendly staff

a few days tourist staying in London Read more

Likes?
Place was very climate (victorian style) and staff was very friendly
Dislikes?
None
4
Sabine Adults Stayed: Apr 12

nice as always

shopping trip with a friend, visiting some friends and former colleagues Read more

Likes?
perfect location (means of transport), nice area, clean rooms and facilities, friendly staff, good quality of breakfast
Dislikes?
during the first two nights it was a bit cold in the room, but then heating was working well.
4
Raj Alone Stayed: Apr 12

Staff went out of their way to make the visit comfotable!

It was absolutely amazing! I had certain special requriements and the staff fulfilled it without complaining at all!! Read more

Likes?
Everything!
Dislikes?
The coffee cup in the room.
5
Alessandro Young couple Stayed: Apr 12

excellent place

very kindle stuff, excellent room and very silent street. Read more

Likes?
very good position, near to undergrund
Dislikes?
no possibility to have toilet in room
5
Mark C Alone Stayed: Apr 12

information lacking as to room location

room clean and fine for price. However I arrived at 1030 as arranged and the night porter had little english and failed to explain that i had to walk 30 house numbers down to find my room. I had to find my own way in the dark and rain Read more

Likes?
simple internet booking
Dislikes?
see comment above re room location
2
Margaret Alone Stayed: Apr 12

Good location. Staff friendly

A two night break Read more

Likes?
The location
Dislikes?
Could have done with another pillow, there was one in the wardrobe but it was quite dirty. There was something wrong with the picture on the TV that made some programmes unwatchable
4
charles Mature couple Stayed: Apr 12

Very good value for money

We always use this hotel when we visit for theatre and exhibitions. Read more

Likes?
As usual the service was excellent and the rooms clean and comfortable.
The breakfast was adequate for the inclusive price.
Dislikes?
My husband was not keen on the sausage but I had scrambled egg which was very good. We would love marmalade instead of jam and will bring our own next time. (Overall not really worth mentioning.)
4
MERLYNN Alone Stayed: Apr 12

Good value, friendliness, cleanliness

Very comfortable bed, room very clean, clean shared ablutions, privacy. Good wireless internet comms from bedroom. TV a boon. Read more

Likes?
All the above
Dislikes?
No
5
Arnauld Adults Stayed: Apr 12

Excelent Location and Friendly Staffs!

It was located excelently near the tube station. The staffs were friednly and the room was just perfect. Read more

Likes?
It was located excelently near the tube station. The staffs were friednly and the room was just perfect.
Dislikes?
None
5
Bryony Young couple Stayed: Apr 12

Great service and Value for money! :)

We stayed at the charlotte guest hotel because it was great value for money and we didnt know what to expect before we got there, but we were pleasantly surprised! We had everything we needed and the rooms were nice and very clean! We were very happy with the service and all the staff were really friendly and helpful. Read more

Likes?
The service from the staff.
Dislikes?
None
5
Renata Alone Stayed: Apr 12

happyness as usual