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Holland Park Hotel is a friendly family run hotel offering value for money with fantastic transport connections.Established in 1979,we are in close proximity to many major attractions like O2 Shepherds Empire, Lyric Hammersmith and the Hamm... Read more

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Reviews

Holland Park Hotel

(431 Guest Reviews)

Guest Ratings

  • 119
  • 227
  • 54
  • 23
  • 8

Review Summary

  • Rooms 3.7
  • Value 4.1
  • Friendliness 4.5
  • Cleanliness 4.2
  • Facilities 3.7
  • Service 4.4
  • Location 4.4

Review Overall Rating

  • 5.0
  • 4.0
  • 3.0
  • 2.0
  • 1.0
  • 4.0
James Young couple Stayed: Apr 15

Average

Would have been nicer to have a double bed option Read more

Likes?
Average
Dislikes?
Not having kids yelling out to their mum cleaning the next room at 8am on a Sunday morning would be nice
3
Adrian Mature couple Stayed: Apr 15

Ok for a very short stay

Room requires some work. Read more

Likes?
Great location for Shepherds bush Empire. Quiet location.
Dislikes?
Bathroom very small.Taps need attention. Everthing requires
modernising.For the money, I've stayed in better.
2
Conny Family with older children Stayed: Apr 15

Good located hotel but rather poor to stay...

Room was clean, very small bathroom.
Pictures of the accomodation on the internet were overestimated to the real rooms
WiFi only worked after 2 days... Read more

Likes?
Location was good, very near to the underground that went directly to London Centrum
Dislikes?
None
2
Thom Young couple Stayed: Apr 15

Does what you need it too

We stayed for James Bay concert at the Sheperd's Bush O2 arena. Perfect location. Friendly enough staff, the lady even let us in at 9am for breakfast- the cut off time for the breakfast! Room was nicely presented, clear instructions upon checking in and express check out box meant we could get up a go once finished! it did the job entirely! Happy to have stayed. Read more

Likes?
Location and ease of the stay.
Dislikes?
Not particularly.
4
Marianne Mature couple Stayed: Mar 15

Very pleased with room

Very pleased with location and the room. Three comfortable single beds with soft pillows 2 a bed. En suite clean. Breakfast was served in sister hotel across the road, which again was very clean. Lost a point on breakfast for serving tinned mushrooms, but rest of food was good. Read more

Likes?
Soft beds, quiet environment.
Dislikes?
None
5
Giulia Young couple Stayed: Feb 15

Convenient location for those who need to move during the day, room and service were good.

My stay was pleasant. I found many restaurants and other places to eat just nearby. The tube station and bus stops were very close. The breakfast was okay. The bed was very comfortable and the room was big. The staff was friendly. Read more

Likes?
Bed, room size, bathroom was good enough, big wardrobe.
Dislikes?
Sometimes the room was cold, and the bathroom was very cold as well. Too noisy sometimes (especially early in the morning).
3
Natasha With a colleague Stayed: Feb 15

Worst hotel I've ever stayed in!

No parking facilities so parked on the street to unload and was given a ticket within 10 minutes, moved car to Westfield which cost a fortune; room was dirty; couldn't move in the bathroom, had to change in shower cubicle; was barely able to sleep thanks to a small child screaming around the place early in the morning, the heating was on full blast constantly - way too hot, and then we heard noises of rat or mouse in our room! Breakfast was available "down the street". We didn't bother. Read more

Likes?
Absolutely nothing! The only exception being it was convenient for the tube to get away from that "hotel"!!
Dislikes?
Room size, bathroom facilities, smelt of curry all the time, was too hot in the room, room was dirty, noisy child waking us up - unacceptable!, breakfast facilities being seperate, no parking, rats!
1
J Family with young children Stayed: Jan 15

Good hotel for a short stay

My family & I stayed overnight here while our flat was being worked on, we live opposite the hotel. It was a comfortable room with 3 single beds (we forgot to specify a double & single but pushed two beds together). The coffee & tea making supplies in the room were plentiful, clean towels and a clean en suite bathroom. We took advantage of the included English breakfast & the staff in the breakfast room were very nice & friendly. Read more

Likes?
The fact that an English breakfast was included, usually it's just a Continental breakfast.
Dislikes?
None
4
Peter Alone Stayed: Nov 14

Cheap and dirty

A place to rest my head during London stay Read more

Likes?
Hot water and wifi
Dislikes?
Very dirty room, lots of human hair in shower and bed.
2
Chris Mature couple Stayed: Oct 14

disappointing after long train journey. Area unpleasant

The hotel was in an unappealing area, the steps up to the hotel, down to the reception desk and up to the room were very steep and difficult with a case. Hotel rules included breakfast in a separate building across the road, checkout at 10.30 & no smoking. Room smelled overpoweringly of cigarettes not nice if you don't smoke! En suite was a small cupboard with unclean shower/tiles, loose tap on basin and no room on each side of toilet. Unacceptable room, didn't unpack. Spoke to owner and left. Read more

Likes?
nothing did not stay
Dislikes?
everything, did not stay
1
Arianna Young couple Stayed: Oct 14

comfortable

nice and pleasurable Read more

Likes?
the hospitlity and disponibility of the staff
Dislikes?
None
4
Hanna Adults Stayed: Oct 14
2
Christopher Adults Stayed: Oct 14

Tired is a fair description for this hotel

No comment Read more

Likes?
Convient location.
Dislikes?
The room although clean was dingy, with poor lighting.
The shower room was extremely cramped and had mold around the shower base.
Breakfast was without a welcome and or smile, food was below average
2
Patrick Adults Stayed: Sep 14

Good location, friendly and helpful

Good access to Earls Court, value for money. Clean; very helpful on reception given local guidance for tube and restaurants. Read more

Likes?
Value for money. Helpful staff
Dislikes?
Breakfast was adequate. Wi-Fi not great.
4
james Mature couple Stayed: Sep 14

this hotel is filthy and smelly

Stuck in a basement room next to reception and stairs it is poorly finished and dirty. Read more

Likes?
The guy on reception was very friendly
Dislikes?
Almost everything.
1
Peter Family with older children Stayed: Aug 14

Very good option for a visit to london, when price does matter.

Support of staff is good. Please note that they are all foreigners. Read more

Likes?
Short distance to subway, short distance to a big shopping center, rather silent location in a branch road. It is worthwhile because of the location in the city and for that the price is really ok.
Dislikes?
I had problems with wlan access. Breakfast room was in another building (hotel shares two buildings that are in the same street, but located on the opposite side.
4
Sandra Family with older children Stayed: Aug 14

For one night it is okay, but very small room with shower not very clean.

We stayed one night in the Hotel at the end of our Holiday. We had a room downstairs which was very small for three People so was the bathroom. Read more

Likes?
The receptionist was friendly, the breakfast okay. The Location was near a Underground Station and a Shopping centre.
Dislikes?
The size of the room/ bathroom. The heater worked the whole night, so that we had open alle Windows (in Souterain!). We had to leave our luggage there after we checked out an it was very expensive!
2
karen Family with older children Stayed: Jul 14

Grotty Damp Smelling Room

Bearable Read more

Likes?
The location to Bush Hall
Dislikes?
The room was badly decorated, paint peeling off walls, curtains creased, bitty furniture made form bits of left over wood/whatever they could find! Shower grubby, room smelled damp.
1
Darrell Alone Stayed: Jun 14

You Always Get What You Pay For

Business Read more

Likes?
Location to work
Dislikes?
I didnt have the breakfast as this was in a seperate hotel down the street not very convienent
2
Christian Adults Stayed: May 14

test

test Read more

Likes?
test
Dislikes?
test
3
LoongWei Family with young children Stayed: Apr 14

Room without hot water

I checked in late evening around 10.30pm after a long day in London. Imagine how bad the feeling is when the hot(warm) water turned ice cold in the middle of your shower. Read more

Likes?
None.
Dislikes?
No hot water for all if us including my 16 months baby.
1
Joan Mature couple Stayed: Apr 14

comfortable

the hotel was very good value for money and met our needs fully we had come for an event at the O2 theatre and had a very pleasant time. Read more

Likes?
the room was bright and comfortable, the location was ideal as it was in a small quiet road no disturbed sleep.
Dislikes?
nothing
4
Barry Mature couple Stayed: Apr 14

Great location

Early book in an advantage as we went into central London for the evening. Open access once we had room key. The en-suite while adequate was rather too small for comfort. the hotel requires some updating in finish of fixtures & fittings. The ends were somewhat springy, one person moved so did the second one. It was rather bizarre to walk to the secong hotel building for breakfast. We did not like the breakfast times of 07.00 to 09.00. Overall the experience was adequate for our requirements Read more

Likes?
The location was excellent as our son lives about 100 metres away.
Dislikes?
None
2
Kirti Bhailal With a colleague Stayed: Mar 14

Convenient and Comfortable

The staff was very friendly and accomodative to our requests. Read more

Likes?
It was very close to BBC office wherein we had to work for a week.
Dislikes?
The bathroom could have been little bigger. The toilet seat was not having any legroom.
4
Maxwell Adults Stayed: Feb 14

good place to stay

good accomodation close to a good venue Read more

Response

Thank you for you Review looking forward to seeing again, We happy you enjoy your sta with us.

Likes?
location, comfy bed
Dislikes?
None
4
Shamal Young couple Stayed: Feb 14

Great location, nice stay, value for money

Stayed to go to a gig and was very happy with the service, room and location Read more

Response

Thank you for choosing our hotel looking for to seeing again soon.

Likes?
The friendly staff, the clean and quite large room for the price. En suite room had everything you'd need for an overnight stay. Breakfast was also very nice.
Dislikes?
None
5
Natali Family with older children Stayed: Feb 14

Excellent Stay!

My mother and I stayed for two nights only and were not disappointed at all! Read more

Response

Thank you for recommend a friend looking for to seeing you again soon.

Likes?
The staff was very friendly and helpful. The hotel itself is central laid and is near many bus stations and tube stations. The room was big and clean. We both would defiantly recommend this hotel!
Dislikes?
None
5
Donna Mature couple Stayed: Jan 14

Nice hotel, good location very close to our concert at empire shepards bush

Staff was friendly and welcoming, Double room was nice but bathroom is very small and can barly move, shower cubicle was a little dirty but nothing major. Read more

Response

Hi, Donna its our pleasure you staying at our hotel loooking forward to seeing you again next time.

Likes?
Room was nice and clean, beds very comfortable and location good for gigs at Empire shepards bush.
Dislikes?
Bad points were only really not much night life in the area as most pubs closed at 12 on a saturday which was bit dissapointing. but overall i was happy with the hotel
5
Claire Adults Stayed: Nov 13

Staying Again

We have stayed at this hotel many times. Always friendly, clean and ideal for tubes etc. Read more

Likes?
Breakfast good, staff very nice. Rooms are clean and adequate for most short stays
Dislikes?
None
4
MARK Alone Stayed: Aug 13

Relaxed, well located and friendly.

One night stay,went to Empire for gig, excellent location 2 minute walk to Empire. Close to tube station and Wakefield shopping centre. Stay before and planning on stay here again soon. Read more

Response

Hi, Mark thank you for you honest review love to have you come and stay with us again.

Likes?
Friendly staff very clean room.
Dislikes?
None
5
Pilar Alone Stayed: May 13

Clean, great location, correct

Correct Read more

Response

Hi, Pilar Just to confirm our breakfast starts at 07.30 a.m

Likes?
Convinient
Dislikes?
Quite noisy I could hear steps and bathroom of the guest above.
Breakfast starts too late
3
Gaella Young couple Stayed: Apr 13

Excellent value for money, comfortable bed, ideal location for needs.

Used hotel for an over night stay, saw Richard Marx at the O2 shepherds bush
Short distance to venue, super. Breakfast was good, staff very polite. Read more

Response

Hi, Gaella We heard your problem & we fix it with new sink push in hotel plug stoper

Likes?
Convenience and price.
Dislikes?
Bathroom was a bit cramped, sink needed a guard, would have been easy to lose jewellery down the plug hole. And impossible to put any water in the kettle due to sink and tap. Just small things.
4
Diana Mature couple Stayed: Mar 13

Overnight stay after O2 concert

Bedroom was spotlessly clean (we had a big double) and was quiet and comfortable. The bathroom was also spotless but was most definitely "bijou" (literally 1meter wide - as wide as the shower cubicle) and neither of us could dress in it.



Had to walk down the stree to breakfast which was fine as we were heading back into central London to work. Could have done with it being available from 07.00 hrs. 08.00 is a little late for business travellers to start. Read more

Likes?
Convenience for Wedensday night concert at 02 Sheperd's Bush Empire. Less than 5 minutes from 02 to bed! And OK for getting back to work in Central London on Thursday morning (we live in LB Havering
Dislikes?
None
4
George Family with older children Stayed: Dec 12

Pleasant; Confirmed our selection.

Met our requirements fully room all though restrictive in size was clean and adequately heated. Staff where pleasant and always helpful. Read more

Likes?
Hotel is ideally situated for sight seing around London with more than adequate facilities to meet one's needs close at hand.
Dislikes?
Not really
4
Gianlorenzo Adults Stayed: Dec 12

Good weekend and good accomodationn London

It's the third time in this year for me in Holland Park Hotel. I'am always fine. Good place, nice room and breakfast, good staff service and good location.
I will come back again! Read more

Response

Dear, Gianlorenzo We hope to see you a few more time as our motto came as a guest leave as a firend.

Likes?
I'am always fine. Good place, nice room and breakfast, good staff service and good location.
Dislikes?
None
5
Giuliano Family with older children Stayed: Dec 12

Great and calm place

Fine Read more

Response

Hi, Giuliano Hope see you again some time.

Likes?
The staff
Dislikes?
None
4
maria asuncion With a colleague Stayed: Nov 12

good time

friendly Read more

Response

Hi, Maria we hope you enjoy your stay with us & hope see you again soon.

Likes?
good treatment
Dislikes?
None
4
Alan Mature couple Stayed: Nov 12

Trouble free stay - used this hotel before.

Comfortable and quiet. Breakfast across the road in their other building. Read more

Response

Hi Alan Thank for choosing our hotel looking forward seeing you again soon.

Likes?
Hotel very near the tube and buses. All very convenient.
Dislikes?
None
5
Sandrine Family with young children Stayed: Oct 12

A good value hotel within easy reach of London

I stayed for 1 night with my 2 children in a triple room. The room was clean and contained 3 single beds. The hotel is on a quiet side street, very close to Shepherd Bush green which is lively. It's only a 5 minute walk from the tube station. The breakfast was not particularly great for children but acceptable. Read more

Response

Dear, Sandrine thank you update re the butter we started using hotel butter portion so our guests can now enjoy there breakfast without worrying also 89% of our guest like plum tined tomato.

Likes?
It was good value for money and very close to a tube station. It has friendly staff.
Dislikes?
None
4
COLIN Mature couple Stayed: Oct 12

Just right for a over night stay

In London for a concert Fri evening and a early morning venue next day, location was ideal with the tube station near by,breakfast on Sat. was good and quickly served. ensuite was smallbut ok for one night. Read more

Likes?
Location
Dislikes?
The fact that we had to go across the road to another hotel for breakfast is a bit off putting.
4
Rosalba Emma Young couple Stayed: Oct 12

Very pleasant and relaxing

We were well welcomed, all was ready with no hussle.
The place was really clean, the personnel friendly and always helpful.
Good value for price. Read more

Likes?
I liked the location, the neighborhood was quiet and with a suitable choice of shops and dining places.
Dislikes?
None
4
sarah Mature couple Stayed: Oct 12

Fantastic value for money

Stayed for one night whilst attending an event at The Empire, Location was perfect for this being just 5 mins walk away, and several pubs close by serving good grub. Rooms were clean and comfortable. Owner very friendly and offered advice on good places to get food etc in the area. Breakfast was good quality, including unlimited juices, cereals, coffee etc, and option of full cooked breakfast (service, not buffet). excellent value for price as all included in cost of room. Read more

Likes?
Everything was clean, comfortable and breakfast was more than adequate. Location excellent for trip
Dislikes?
lots of steps and lips around corridors. Not really a problem for us , but maybe if not so sure footed would be as both of us tripped going into room.
4
Sonia Adults Stayed: Oct 12

Good for Shepard's Bush Empire

Concert at Shepard's Bush Read more

Likes?
Location, room facilities, staff was very helpfull and friendly.
Dislikes?
None
4
Sonia Alone Stayed: Oct 12

Excellent location for Shepard's Bush Empire

Concert at Shepard's Bush Empire Read more

Likes?
Location, staff very friendly, excellent shower.
Dislikes?
Temperature in the room, heating not on. Very small room.
3
Jackie Adults Stayed: Oct 12

Comfortable stay

We stayed for a George Michael concert so just needed somewhere to put our heads for the night. Read more

Likes?
The room was clean and the beds comfortable. We had plenty of space for our things.
Dislikes?
There was very limited space in the bathroom and the toilet directly next to a heated towel rail (ouch!) We had only two cups for tea but we were three people.
4
Nicola Adults Stayed: Oct 12

It was fine for an overnight stay near Television Centre

We needed somewhere to stay after being in the audience at the BBC and this was the closest place which was good value, nothing fancy but functional. Read more

Likes?
Location
Dislikes?
Hotel didn't respond to my email about early check in, although they did let us check in early when we turned up.
4
Fabricio Alone Stayed: Oct 12

Good value

Practical and good quality service. Read more

Likes?
It had everything I needed.
Dislikes?
None
4
Alexander With a colleague Stayed: Oct 12

Functional

I was visiting a business event at the London Olympia a 15 minute walk away from the hotel. Excellent customer service looked after our bags and put them in our room because we arrived early. Very clean rooms, nice beds. Read more

Likes?
Looked after our bags and put them in our rooms, breakfast was very pleasant in the morning. Held our bags again the next day when we had checked out. Very good all round service and would use again.
Dislikes?
None
4
Tracy Alone Stayed: Oct 12

Excellent staff, comfy bed, but a few tweaks needed

I was greeted by very friendly and helpful staff. The hotel consists of two houses, one at each end of the street.

The room had a huge double bed - which impressed me when I walked in. Very small bathroom though with only shower, toilet and sink. Reasonably clean.

However the room itself suffered from dust around the edges of the floor, old cobwebs on the ceiling lamp and hairs on the bed.

The breakfast room was in the basement and they had a good selection to eat.

Could be a great Read more

Likes?
Fab location for Shepherd's Bush. In short walking distance of Bush Hall, o2 Empire and Bush Theatre.

Large bed and nice breakfast, and fab staff.
Dislikes?
Cleanliness of the room could be improved. And a little tlc on the fixtures and fittings could improve the hotel's ratings.
4
martin Mature couple Stayed: Oct 12

I will be recomending this guesth house, it was best value for money I have ever had

friendly welcome. possably the cleanest place I have ever stayed in which is everything to me also why I have been back three years on the run. About 2-3 hundred yards from tube. Not far from london center on underground. Great restaurants in area particularly a must Wahaca - mexican in westfield center. Good well cooked fryed breakfast,coffee and cold drink which I took advantage of. Read more

Likes?
particularly the cleanliness good breakfast and good area. Happy also with the Nescafe in particular and tea in room.
Dislikes?
Two small draw backs you can here showers being used in adjacent room, no dvd or plug in for memory stick on tv
4
Omar With a colleague Stayed: Sep 12

Great value for money

3-day business trip Read more

Likes?
Friendly staff, providing good service and nice breakfast. Lots of good TV channels. And that for a spectacular low price.
Dislikes?
The rooms are very small and oldfashioned. Maintenance seems low. Also a lot of noise from neighbours. When arriving late at night, it's a bit difficult to find your way.
4
Ceri Adults Stayed: Sep 12

Excellent value for money

Very enjoyable Read more

Likes?
Good central location. The room, en-suite facilities and the eating area were very clean and the breakfast was very good. The service was also first class.
Dislikes?
The en-suite could have been a little bigger, but that is only a very minor negative.
5
Tracy Adults Stayed: Sep 12

Don't judge a book by it's cover

The outside of the hotel is quite misleading. Step inside and you are welcomed by extremely friendly, efficient and informative staff.
Room more than adequate - clean, comfortable and great value for money. Read more

Likes?
Friendliness, location, price
Central London parking usually extortionate - advised to park at Westfield which was very cheap

Vegetarians welcome - asked about food preferences on arrival - excell
Dislikes?
None
5
Florian Adults Stayed: Sep 12

Friendly stuff (awesome!), uncomplicated, nice accomodation

3 nights in a room for 3 adults. Sheperd's Bush is about 15min per Tube from Oxford Circus, the hotel is 10min walk from the Underground station. Couldn't be better! Read more

Likes?
hotel, City of London, friendly people, the weather ;-)
Dislikes?
None
5
Christopher Mature couple Stayed: Sep 12

Good Accomodation, Clean, Well Located, Friendly Staff, 'Discount Price'.

Overnight to attend Sheperds Bush Empire with family and friends. Read more

Likes?
It was clean and comfortable. The staff were friendly.
The hotel is ideally located for the 'Empire'. Great location for the underground and getting around London. The 'discounted' price we paid.
Dislikes?
Our room smelt of cigarette smoke. Some of the hot breakfast items were lukewarm. No Hairdryer in the room.
4
Robert Mature couple Stayed: Sep 12

Good Location for Walking Tourist

For the price you couldn't beat it. Probably better for a younger couple. Bath was quite small and difficult to use for us oldsters. If you forget to bring a triple UK power adapter ask to rent one at the desk. Easy access to modern London shopping & the Underground for quick transportation in & out of London Center. Staff was great and very helpful. TX! Read more

Likes?
Location.
Dislikes?
None
4
Jorma Mature couple Stayed: Sep 12

very good value for money

We stayed in a hotel at a very easy accesable part of London. Although lot of traffic on the road nearby, Uxbridge, we did not hear any noise at all during nights. The room was a bit small, and some noise from stairs and next room, but not much although. The beds was very comfortable, likewise having toilet/shower en-suite. Read more

Likes?
Clean room, very good and friendly service from staff, very good with ensuite facilities, very good transport and not so far away from central london
Dislikes?
Some noise inernaly. Fixed shower nossle.
4
shaun Mature couple Stayed: Sep 12

Good value, ideal location and very friendly

Got exactly what I expected and was not disappointed. Very good value for the money Read more

Likes?
Friendly staff
Dislikes?
None
4
Steven Adults Stayed: Sep 12

Friendly and very helpful clean and pleasant

The staff were very friendly and helpful,rooms very clean,lovely breakfast too.hotel was situated close to tubes and other ammenities. Read more

Likes?
the chap who signed us in couldnt do enough to help it made are stay
Dislikes?
None
5
Sharon Mature couple Stayed: Sep 12

A short sojourn in London

our last days of our UK trip. Kumar was very attentive to our needs. The rooms had a true king sized bed. Good shower though small. Wonderful breakfast made to order. Read more

Likes?
very friendly service. Big bed.
Dislikes?
minimal airflow in rooms. It was unseasonably warm at night so stuffy at bedtime despite open window.
4
Sue Alone Stayed: Sep 12

Friendly and conveniently located B&B

Another overnight stay for combined work and theatre visit to London. J West Hotel is perfectly located; easy to get to and offers excellent value for money. Read more

Likes?
The staff are always very friendly.
Dislikes?
None
4
Jeremy With a colleague Stayed: Aug 12

Great B&B at a great price.

Clean rooms, good facilities, friendly staff, great location. Read more

Likes?
A friend and myself were attending a concert at Bush hall. The B&B was just around the corner, and ideal for our needs. Will be using you again.
Dislikes?
None
5
ioan glyndwr Mature couple Stayed: Aug 12

would stay again

unhurried and well looked after Read more

Likes?
there is nothing more to say other than (good show )
Dislikes?
None
5
Maude With a colleague Stayed: Aug 12

Great place to stay!

We, 2 girls, stayed there during the Notting Hill Carnival for 3 nights. Read more

Response

Dear, Maude Your most welcome looking forward to seeing you again soon.

Likes?
The room was clean. The staff was very nice and helpful. The breakfast was delicious. In fact, we could choose over like 7 different meals plan including eggs bacon and so on.
Dislikes?
None
5
Tim Alone Stayed: Aug 12

In it's price range - Can't be Beaten!

I needed an ensuite single room for 3 nights during the Olympics. Room was small but perfect for my requirements. Very clean, comfortable and lovely bathroom. Staff very friendly and helpful. For value, comfort and service I don't think you will be able to beat this anywhere in London. Read more

Likes?
Bed very comfortable.
Dislikes?
no
5
Valter Alone Stayed: Aug 12

Clean and fair

Godd accomodation Read more

Likes?
A good hotel for tourism and business
Dislikes?
None
3
Michael Alone Stayed: Jul 12

Good Quality At a Good Price

On business and needed an overnight stay, not to expensive as self employed, Ideal location just 1/2 mile from job. Plenty of eating places for evening meals. Read more

Likes?
Good breakfast menu plenty to eat. Very accommodating for my need to be away early the following morning.
Dislikes?
None
5
Richard Family with older children Stayed: Jul 12

Friendly staff and clean rooms.

Needed basic accommodation for an overnight stay in London. Read more

Likes?
Easy to find from the Shepherds Bush tube station.
Dislikes?
None
4
ANA Young couple Stayed: Jul 12

Great B&B with very friendly staff and very well located

We were staying at this fantastic B&B where we found a very kind staff who would help us in everything. We were given a very nice room where we stayed 4 days. The breakfast was also very nice and with several possible choices (which is not usual for that price). The B&B's location was also excellent, at the heart of Shepherd's Bush (where we needed to stay). Very recommendable B&B! Read more

Likes?
Everything; the room, the location, the staff and the breakfast.
Dislikes?
some noises at night due to other guests' rudeness.
5
ROBERT Alone Stayed: Jul 12

Just the job

Concert night out. Read more

Likes?
It was just what I needed.
Dislikes?
None
4
Nicola Adults Stayed: Jul 12

Great location

We stayed for one night as we were going to Shepherd's Bush Empire, just around the corner from Jim's. Read more

Likes?
Great location, very friendly staff, clean rooms with good facilities and a very nice breakfast.
Dislikes?
None
4
Stephen Young couple Stayed: Jul 12

Wewll worth the stay.

One night stay to see concert at the O2 Shepherds Bush. Read more

Likes?
Clean room, comfy bed, excellent cooked breakfast.
Dislikes?
Very small en suite bathroom.
5
Jennifer Young couple Stayed: Jul 12

Our favorite friendly place to stay!

Quiet and friendly, with a reasonable breakfast, close to Westfield mall, Hammersmith Hospital and BBC. Lots of shops and restaurants nearby as well, and 2 tube stations within a 5 minute walk (Shepherds Bush and Shepherds Bush Market), so getting around London is easy. We have stayed here before, and would stay here again. Read more

Likes?
Location is great for us, with tons of shops and restaurants, particularly with Westfield mall just 1 street away. Staff are always very friendly and nice, all in all good value for money.
Dislikes?
The room was a bit warm for sleeping, and there were no shelves in the shower for shampoo, etc, but otherwise good!
4
joyce With a colleague Stayed: Jul 12

grest location for london

great value staff very helpful and freindly room very clean and comfortable breakfast good would stay again and recommend to family and freinds. great say. Read more

Likes?
location great for london felt very safe snd it was quiet got good night sleep staff wrre excellent.
Dislikes?
no
5
Mary Family with older children Stayed: Jul 12

Great location, great breakfast, helpful people

My teenage daughter and I had a week to visit London before she went to camp. This was a great place to stay - close to two underground stops and a good value. Read more

Likes?
Location to underground stops, proximity to lots to do and easy to get everywhere.
Dislikes?
None
5
Helen Mature couple Stayed: Jul 12

Value for money, home away from home

We chose this accommodation from good reviews on the website and we have not been disappointed, excellent accommodation and facilities along with location and extremely friendly and helpful staff have made our stay most enjoyable. We would not hesitate to recommend
this establishment to other kiwi travellers. Read more

Likes?
Attention to detail that staff and management offer, the cleanliness and high standard of the rooms and such a wide variety of breakfast.
Dislikes?
There was nothing we didn't like.
5
Andrew Young couple Stayed: Jun 12

Great service, good value, and clean. I'm glad we chose to stay there.

Stayed for one night, needed a clean, safe place to stay to rest. Slept very well and enjoyed the breakfast. They were able to hold our luggage for the next morning while we toured London, even after we checked out. Read more

Likes?
Very helpful service, particularly with finding parking. Close to underground stations and shopping.
Dislikes?
None
5
Kirsten Family with older children Stayed: Jun 12

Good value for money, good location and friendly staff

Great Read more

Likes?
Good location and clean room.
Dislikes?
None
4
Vicky Alone Stayed: Jun 12

Good location, and good value, with very helpful staff

I was having an eye operation, and wanted more space than a single room offers. There was only the option of a single room on the first night, which was fine, and I moved to a double for the second, post operation, night. The staff really put themselves out for a smooth transition - were very accommodating. Read more

Likes?
Cleanliness of room, friendliness and helpfulness of staff, great central location.
Dislikes?
Breakfast coffee was very weak for me - but I appreciate we all have different tastes!! And it is a very small detail!!!
4
Chris Mature couple Stayed: Jun 12

SUPERCALAFRAJALISTICEXPEALADOTIOUS

Excellent, cosy but nice and clean,very quiet, excellent location,parked right outside overnight, Read more

Likes?
The staff were very friendly and courteous with lots of help and information, the location for us was right across the road from the venue we attended, brilliant and couldnt of been better
Dislikes?
Not one thing it was brilliant and when we stay in london again this will be where we stay
5
Samantha Alone Stayed: Jun 12

Clean, comfortable, value for money

The guesthouse was clean and comfortable, although it was a bit small but since I was alone and just needed a place to sleep and shower, it was affordably priced. The staff were friendly and breakfast was simple and good. Read more

Likes?
Clean room, friendly service, close to Westfield shopping centre
Dislikes?
The shower area was quite small, and the television was not placed at the right level so could not watch shows clearly from the bed.
4
Guido Adults Stayed: Jun 12

Preiswerter Ausgangspunkt für eine Londontour

Das Zimmer (3 Bett) war sehr sauber und ordentlich, jedoch leider sehr eng und mit Möbeln zugestellt. Hier wäre weniger mehr. Einen mehrtägigen Aufenthalt im 3 Bettzimmer halte ich für abenteuerlich. Ansonsten sehr freundliche und hilfsbereite Gastgeber. Leider keine Parkplätze am Haus, jedoch Parken im benachbarten Parkhaus möglich (20 engl. Pfund/24h). Frühstück hatte ich in England schon besseres. Insgesamt den Preis wert. Read more

Likes?
Tolle Lage! Man ist sehr schnell am Zustiegspunkt für z.B. eine Stadtrundfahrt.
Dislikes?
None
5
JULIA Adults Stayed: Jun 12

Excellent for a stop over, top marks.

Stayed overnight for concert and Jubilee events. Read more

Likes?
The friendliness and helpfulness of all staff stood out, making this a very pleasant stay. Breakfast was good quality and helped us last all day! Rooms were clean and modern.
Dislikes?
Bed n the single room was too soft for my back.
5
MAUREEN With a colleague Stayed: Jun 12

Excellence service, value for money

Warm welcome Very comfortable beds best ever in any B B
ever stayed at. Read more

Likes?
Location for sighseeing
really good breakfast

Facilities in room
Dislikes?
Stairs but that is an age thing
4
Philip Adults Stayed: Jun 12

A very good location for access to central London activities

4 days visit for the events of the Diamond Jubilee weekend Read more

Likes?
Access to central London - 2 tube stations
Plenty of restaurant choices locally round Shepherds Bush
Dislikes?
No, everything was fine
4
Kristian Adults Stayed: Jun 12

Value for money

Value for money. Read more

Likes?
Value for money.
Dislikes?
Breakfast-quality.
4
Alan With a colleague Stayed: May 12

Excellent value - very quiet location.

Very friendly staff, small rooms but that's fine - very clean accomodation and comfortable bed . Easy to come and go. Read more

Likes?
Although in zone 2 for the underground, the Sheppards Bush location is quite convenient as the station is only 5 minutes away.
Dislikes?
None
5
Glenn Alone Stayed: May 12

Brilliant

Great service, clean rooms, free wifi and a decent breakfast. What else can you need? Read more

Likes?
The location is close to all amenities.
Dislikes?
None
5
julian Adults Stayed: May 12

Excellent rooms/service great location.

Excellent rooms/service great location. Read more

Likes?
Location, rooms service
Dislikes?
nothing
5
Peter Alone Stayed: May 12

Perfect for a short stay in the Shepherd's Bush area.

Attending a concert. Jim's was the perfect location. Read more

Likes?
Attentive staff, comfy bed, strong shower, very quiet.
Dislikes?
Breakfast is a bit basic, but considering how well priced my stay was, it's only a minor quibble.
5
NICOLA Alone Stayed: May 12

Comfortable and friendly

Lovely - clean and comfortable; staff extremely friendly and smiley; as a woman travelling on my own i felt completely safe. Read more

Likes?
Almost everything.
Dislikes?
There is a bit of noise between rooms so good to ask for a quiet room.
5
richard Alone Stayed: May 12

Very Good valuee clean and well positioned near transport

I had a late check in which was pre arranged.Room was well equipment clean and modern with free wifi.Friendly helpful staff. Read more

Likes?
good value in quiet location not on main road butvery close to public transport into london
Dislikes?
I would have prefered a later breakfast sitting as it was from 8.30am and not suited to the business tarveller.
5
Frank Alone Stayed: May 12

Flexible!

It was extended at short notice several times. Full stay was for over three weeks. Staff were extremely flexible about this. Read more

Likes?
The location was great.
Dislikes?
None
5
claire With a colleague Stayed: May 12

A friendly, value for money, clean Guesthouse

short one night stay but very happy with our twin room, it had everything we needed..ensuite shower room, tv, tea and coffee making facilities, a useful desk in the bay window and very comfortable beds with fresh linen.
The staff were extremely helpful and friendly..nothing was too much trouble!! they even served breakfast half an hour earlier for us. Kumar ( the live in manager ) is a real credit to the Business...we will definately stay again !!!
NB.. only liquid hand soap supplied Read more

Likes?
everything
Dislikes?
the website stated soap supplied..but it was only liquid hand soap not the little round face soap
5
Iva Alone Stayed: May 12

Perfect for the location

Was attending an event at Shepherds Bush Empire and needed a reasonably priced room in the location. Read more

Likes?
Friendly staff, very clean rooms, no problem encountered, public transport nearby.
Dislikes?
None
4
Louise Alone Stayed: May 12

Great service and good price for the location.

Room was quite spacious, facilities were good and staff were very friendly and polite. Read more

Likes?
Everything.
Dislikes?
None
4
Mike Alone Stayed: May 12

Comfortable and clean

Made very welcome. Attending a concert at Shepherd's Bush Empire - Jim's is ideally located across the green. Read more

Likes?
Comfort of the bed!
Dislikes?
None
4
Alessio Alone Stayed: Apr 12

Fair Hotel

The hotel was fair Read more

Likes?
Cleanliness of the room
Dislikes?
None
3
Marco With a colleague Stayed: Apr 12

We were very satisfied with your hotel, everything was fine.

We had a pleasant stay at a nice hotel. Read more

Likes?
Location was perfect for us.
Dislikes?
None
4
Lesley Mature couple Stayed: Apr 12

Affordale clean and accessable accommodation

Affordable and convenient as we were attending a Gig at the Hammersmith Appolo Read more

Likes?
The convenience and the very large comfortable bed.
Dislikes?
None
3
Robert Mature couple Stayed: Apr 12

Good value and friendly service

We stayed at Jim's for about 10 nights. Read more

Likes?
We have stayed here many times and have always found the
staff to be very friendly and helpful and is good value
for the money.
Dislikes?
The only negative thing is the litter in the light well
beside the main entrance. It gives a negative impression.
5
Chris Alone Stayed: Apr 12

Great value for money!

Great location, especially of you are attending a concert at Shepherd's Bush Empire (as I was!). All staff at Jim's were very friendly and helpful. Room was the perfect size for me for one night and there was very little noise. Read more

Likes?
Very comfortable bed. Slept really well. Amazed at how quiet it was. Everyone I met (staff and guests) seemed very happy to be there.
Dislikes?
None
4
Sarah Mature couple Stayed: Apr 12

clean and very local for Shepherds Bush Empire

We were only staying the one night, and was very adequate Read more

Likes?
Cleanliness
Dislikes?
None
4
Christina Mature couple Stayed: Apr 12

Very good for an overnight stay!

You wouldn't believe, but for visiting a concert and Westfield Shopping Center, it was a very pleasant stay. The Manager is responsible for everything, but more than friendly and helpful. Accomodation located in a quiet street thus it was possible to sleep well, but very central in Shepherd's Bush area, in between two underground stations. Read more

Likes?
The bed was comfy, breakfast tasty and WiFi free. It has been reacted to our wishes in advance = GREAT!
Dislikes?
The room could have been a bit cleaner. It took a long time for the shower to get warm. And WiFi did sometimes not work well in the room.
4
Colin Mature couple Stayed: Apr 12

Value for money

Good Read more

Likes?
Location
Dislikes?
None
4
Jean Alone Stayed: Apr 12

Very friendly and efficient guest house

I stayed 1 week alone and then 2 weeks with my husband. Read more

Likes?
The staff are all very friendly and helpful and the
location is very convenient to my family in Shepherd´s
Bush.
Dislikes?
None
5
Oliver Alone Stayed: Apr 12

Good value for money stay

I stayed at Jim's as my office is a short distance away. Read more

Likes?
Friendly staff, nice room, great location, good value for money
Dislikes?
Impossible to have breakfast as it begins at 8.30 after I've had to leave. There was no shower gel so had to use soap from dispenser. No wifi
4
Julia Adults Stayed: Apr 12

Great location, good service, friendly staff.

Stayed one night and the hotel was great. Ideal location for what I needed, the room was clean with everything we could have needed, the staff were friendly and polite. The breakfast was very nice, got a range of options and it was cooked fresh upon our arrival in the dining room. Read more

Likes?
The location was ideal, just off the main road but nice and quiet. The room and ensuite were clean, the staff were friendly and polite.
Dislikes?
None
5
Martyn Alone Stayed: Apr 12

Small but practical, clean and friendly

Business
Good location to work from.
Quiet room, small but has everything
Very clean
Friendly informative service
I will use Jims Guest House again. Read more

Likes?
Good location to work from.
Quiet room, small but has everything
Very clean
Friendly informative service
I will use Jims Guest House again.
Dislikes?
No
5
Stephane Adults Stayed: Apr 12

Good location and room facility all right

Very nice staff friendly, helpful and always here for. Any help.... Read more

Likes?
The staff. And the location
Dislikes?
Breakfast is poor....not so good quality....no choice for a continental breakfast....all tourist don't like English breakfast...should have fruits..... Croissants.....or other jam.....and like nutella
3
Jessica Young couple Stayed: Apr 12

welcoming and clean b&b.

the staff were very welcoming and happy to point out attractions in the local area. The room was clean and the breakfast was good. Read more

Likes?
the staff were very welcoming and happy to point out attractions in the local area. The room was clean and the breakfast was good.
Dislikes?
None
4
Nicholas Mature couple Stayed: Apr 12

Handy and good value

Spent three nights at Jim's using it as a very handy base to visit Kensington and surrounding areas. Great choice of eating places close by, Westfield shopping centre, cinemas etc. Don't expect the Ritz but clean and good breakfast. Read more

Likes?
Good location and helpful friendly service
Dislikes?
Shower and toilet facility was a bit cramped but other rooms may be different and you cannot expect perfection for the price.
4
Bill Mature couple Stayed: Apr 12

Enjoyed our stay

Much improved since our last stay in 2005/2006 Read more

Likes?
It was central to our needs and we only needed a place to sleep and have breakfast. We also knew the area and wanted to close to to the Underground and buses.
Dislikes?
None
4
John Mature couple Stayed: Mar 12

Good value formoney and ideaqlly located for our needs.

Very friendly and welcoming staff. Room was good and the breakfast was hearty. The Guset House was ideally located for The BBC studios(15 min walk), where we were going, and to the tube and bus stops(No 94 to/from Marble Arch.(Shepherds Bush - 5 mins) The Big Bus Company tickets and stop at Notting Hill Gate (25 min walk) Read more

Likes?
Enjoyed our stay, wich was made better by the staff and location.
Dislikes?
No.
4
Charlotte Young couple Stayed: Mar 12

excellent apart from...

wooden flooring with wheely beds!? i couldn't even sit on mine without it sliding everywhere!
also.. the breakfast could be made better- maybe include mushrooms and offer another sausage if no bacon was eaten- I only had 1 sausage and a small portion of scrambled egg. Read more

Likes?
other than those two minor points I would use this b&b again and recommend it to a friend!
Dislikes?
the wheely beds on the wooden floor!
5
Malene Adults Stayed: Mar 12

Exellent location, clean room and comfy beds!

One night in London with a good friend, concert at Shepherds Bush empire. Read more

Likes?
Jim's Guest House is a little gem, located just of the main road on a very quiet street. 5 minutes walk from the tube st and Shepherds Bush empire, near the big shopping center. Clean and comfortable!
Dislikes?
None
5
MARK Young couple Stayed: Mar 12

Great location for Shepherds Bush Empire

Overnight stay for location Read more

Likes?
Stayed 3 times now always friendly and helpful
Dislikes?
None
4
Veerle Mature couple Stayed: Mar 12

Very friendless and very clean stay

Nice! Read more

Likes?
Friendless B&B
Good bed, quiet location, easy to go by bus 94 from the center of Londen, nice restaurants in the neighbourhood
Dislikes?
None
5
carleen Young couple Stayed: Mar 12

Handy for the o2

It's a pleasant place, the beds are comfy and the owners pleasant. But once we booked in there was no hot water in the afternoon, the room was as cold as the mines of Moria during the night and there was no hairdryer (a pain in the hole if you have long hair and want to get going). The breakfast is taken in another building and we didnt partake as a) we couldn't be bothered working it out and b) we needed to get cracking. All in all good for what it is, but visit when the wether is warmer! Read more

Likes?
The closeness to the o2 and how easy it was to find.
Dislikes?
The titanic like temperature at night
4
Greger Family with older children Stayed: Feb 12

Good local bed and breakfast

I stayed with my daughters 13 and 14 for 4 nights.
We went to all major London attractions. Read more

Likes?
The service, the staff was very friendly and fixed any thing we wanted very quickly.
Dislikes?
None
4
George Michael Alone Stayed: Feb 12

Highly satisfied.

An enjoyable 2 nights stay,everything was excellent,a lovely,friendly place.Would recommended it to anyone.10/10. Read more

Likes?
It was clean,warm and had everything you needed
Dislikes?
None
5
Sharon Adults Stayed: Jan 12

Excellent location and value for money

Lovely large room, really good breakfasts, perfect location for our needs and affordable pricing. Read more

Likes?
Big room, lovely breakfasts cooked and served by very nice staff.
Dislikes?
Beds were hard.
4
Jennifer Mature couple Stayed: Jan 12

Good place to stay

Our second night stay at Jims in two weeks while Mrs Shand had some corrective eye surgery at Optical Express in Westfield Mall Read more

Likes?
It was easy to get to from the underground; it was very close to Westfield Mall; the room was clean and comfortable; the staff were friendly.Breakfast service good and quick.
Dislikes?
The room was too hot - it would be good if the guest could turn down the heating to suit individual preference.
4
Hette Adults Stayed: Jan 12

small but tall.

Although the room was a bit small, the stay and the treatment of the staff is very good. The staff takes a great effort in the cleanliness of the rooms and the building itself. Read more

Likes?
the cleaniness, the staff.
Dislikes?
None
4
Matthew With a colleague Stayed: Jan 12

Great value for money

Business trip stay to visit Hammersmith area Read more

Likes?
I was booked into the small single, but ideal for short stopover. All very clean, shower worked very well, will stay again when in the area
Dislikes?
None
5
Matthew Alone Stayed: Jan 12

Good central location for Hammersmith area

Business trip, working around Hammersmith and Gloucester road, looked for budget accommodation. Read more

Likes?
Good value, clean, ideal location, friendly.
Dislikes?
None
5
Richard Mature couple Stayed: Jan 12

A good, pleasant, clean b & b that was in a convenient place.

Positives: Friendly staff, nice clean room. Nice breakfast. Very close to underground and Westfield Mall - so suited us well.
Negatives: The room was too hot so I would have liked to have been able to turn the c/h down, but instead I had to open the windows, which made it a bit noisy, but not a problem.
The loo seat was loose.
If it were not for these two small issues, I would have given an "excellent" rather than a "good". Read more

Likes?
See above
Dislikes?
See above
4
stephen Alone Stayed: Jan 12

Good clean value without the thrills!

Stayed in a single room for a very price. The room was extremely small but had everything needed, good TV, comfortable bed, good heating and an en suite shower/toilet. Read more

Likes?
Good location for anything in the sheperds Bush area.
Dislikes?
The room would not please some people as it was very small.
4
SIMON Mature couple Stayed: Jan 12

Helpful friendly service

Staying in London for work purposes. Needed a central location in Shepherds Bush / Notting Hill with easy access by London Underground for travelling in. Read more

Likes?
Opened breakfast room early so that we could have breakfast before going to work at 9am on a weekend.
Handy to have free access to our room through the day.
Very close to Westfield shopping centre.
Dislikes?
The bathroom door kept swinging open. Not enough hangers in the wardrobe (only 2).
4
Michael Alone Stayed: Jan 12

Great price B&B in West London

I stayed two nights. My room was perfectly clean and looked recently redecorated. I slept well despite being a light sleeper. The breakfast was excellent.
I was very pleasantly surprised as other reviews I had read before my stay weren't positive but the complaints seemed to boil down to it being a B&B not a hotel and that it is not in the city centre. Shepard's Bush is a thriving cosmopolitan area with lots of bars, restaurants and a big shopping centre. I want to stay again next year. Read more

Likes?
The location is fantastic for the Kensington Olympia. Kensington is a very expensive area to stay in but I walked from the Olympia to Jim's Guest House and it is easy to get a bus.
Dislikes?
None
5
Matthew Alone Stayed: Jan 12

Excellent location

Business stay and needed room near Hammersmith office. Read more

Likes?
Close to tube, only 2 stops from office, shower worked really well!
Dislikes?
None
5
Anne Alone Stayed: Jan 12

Small but comfortable

One person, one night stay. Had to be near the hotel for my work. Read more

Likes?
Very pleasant and friendly staff, all facilities were there. Room was clean, bed was fine, shower very nice and hot. Soft big towel and I was offered shampoo, shower gel, conditioner and bodylotion.
Dislikes?
Room was very very small, but fine for one night. Only real downside was that the room was very badly isolated, so could here every sound in the building. Luckily quiet street and only one other guest
4
GIUSEPPE Mature couple Stayed: Jan 12

nice and easy

nice Read more

Likes?
easy friendly and comfy :)
Dislikes?
that we didnt have shampoo and shower gel
4
FREGOLENT Alone Stayed: Jan 12

nothing to say

short breack Read more

Likes?
the good position of Jim's Guest House.
Dislikes?
the bathroom is very very small
3
Wilfred Alone Stayed: Dec 11

A welcoming experience, excellent breakfast and ideal location in London

The hospitality was good and one was made to feel at ease. The entire place spotlessly clean with modern bath-room furnishings and double glazed windows and centrally heated. The location in Shepherds Bush is ideally placed near 2 tube stations and several bus routes throughout London. Not least close to central London. Read more

Likes?
I liked the ensuite arrangement and not having to share a bathroom.
Dislikes?
None
5
John Family with older children Stayed: Dec 11

Great Place to Stay, not to far from Londons centre.

Went down to London with my wife and 13 year old daughter,stayed 3 nights at Jim's Guest house. Went and did a bit of sight seeing and watch the fireworks on New years eve.
Just a chilled few days away. Read more

Likes?
On arrival was made very welcome, left to come and go as we pleased.
Very clean and looked after well.
Good choice of breakfast, and nicely cooked.
Dislikes?
None
5
Marco Young couple Stayed: Dec 11

Of the best experiences we've had!

We were very well received, the facility was quite good, the room was very clean and warm, the breakfast was delicious. Read more

Likes?
All flawless.
Dislikes?
None
5
Nadja Mature couple Stayed: Dec 11

Fair value for money

We've stayed at Jims Guesthouse for 3 nights with the website offer of stay 3 nights, pay for 2. We had a late checkout in the afternoon that cost us another GPB 72. But with the offer, it was OK. Read more

Likes?
- Good location (just a few minute walk to Shepards Bush tube station) in a neighbourhood with lots of cafe's and eateries
- the B&B himself is in a quiet street
- Friendly staff
Dislikes?
- Really small bathroom (but that's London!)
- Breakfast is really basic if you don't want to choose the English breakfast (otherwise you're OK)
3
Matthew Alone Stayed: Dec 11

Excellent location and Great value for money

stayed for 2 nights as part of training and Christmas party near head office in Hammersmith. Stayed at Jim's a few times, single room quite small, but manageable. Everything very clean. Read more

Likes?
Location and cost
Dislikes?
None
5
Trond Alone Stayed: Dec 11

Very nice

Greta Read more

Likes?
The location
Dislikes?
None
4
Alan With a colleague Stayed: Dec 11

Value for money

Pleasant Read more

Likes?
Near overground and underground train stations
Dislikes?
None
4
shirley Adults Stayed: Nov 11

friendly clean good value

easy access by underground to city very friendly and clean would return again Read more

Likes?
easy access to paddington station clean tidy would recomend
Dislikes?
None
3
STEPHEN With a colleague Stayed: Nov 11

PERFECT

We were going to a gig at the Shepherds Bush Empire. Jim's was the ideal place for this, situated just round the corner. The staff were very friendly, very helpful. Would definetely use them again and highly recommend them. Read more

Likes?
Its location and the cheery staff.
Dislikes?
None
5
elizabeth Young couple Stayed: Nov 11

Good basic clean room, and close to local venue, staff very friendly and helpful.

Good room, had a good sleep in a comfy bed. Read more

Likes?
Easy to find and close to the venue we wanted.
Dislikes?
No
4
Anthony Adults Stayed: Nov 11

Perfect for a night at Sheperds Bush Empire

A clean, very friendly stay in London Read more

Likes?
Staff were brilliant, proximity to venue was very handy.
Dislikes?
Forgot my earplugs, so was a bit noisy!!
4
Ben Alone Stayed: Nov 11

Well done keep up the good work.

I slept very well staff were really nice can't knock Jim's Guest House. Read more

Likes?
Location its in a great place for Tube.
Dislikes?
The heating was on all of the time, its a bit warm for me . We are abit tough from up North !!!!
4
Malene Adults Stayed: Nov 11

Cheap & cheerful

Needed a cheap hotel room near Shepherd's Bush Empire, and this seemed the perfect option. Read more

Likes?
Good location, affordable rooms, friendly staff.
Dislikes?
Room was far too hot as heating appeared to be on all night.
4
Amanda Adults Stayed: Nov 11

Ideal location & friendly staff

We stayed at Jim's Guest House for 1 night as we were attending a concert at Shepherd's Bush Empire. The guest house is ideal for this venue, being a 5 minute walk away. We arrived an hour before check in time, but this was not a problem, and we met by very friendly staff on reception. We were shown to our room, and everything we needed was pointed out to us. Read more

Likes?
Our room was a decent size considering it had 3 single beds in it, the staff were very friendly and welcoming. Ideal location for Shepherd's Bush Empire.
Dislikes?
The bathroom was a little on the small side, but as we were only there for 1 night it wasn't a problem.
4
Denise Mature couple Stayed: Oct 11

Lovely friendly polite staff - a nice place to stay at an affordable price.

This is the second time we have stayed here. It is a great place to stay in a great location and I would definitely recommend it to friends. Read more

Likes?
The staff are fantastic!
Dislikes?
Nothing to complain about!
5
KEVIN Young couple Stayed: Oct 11

Perfect for visiting Sheperds Bush Empire

Will return! Read more

Likes?
Proximity to SBH
Dislikes?
None
3
Jean Alone Stayed: Oct 11

A good welcome for travellers.

Very convenient location, friendly staff and comfortable
bed with a good English breakfast Read more

Likes?
Apart from the noise of football fans on week-end nights, it was very quiet considering the proximity to
Uxbridge Road. Double glazing was a great help. Staff
is friendly and room well cleaned.
Dislikes?
The amount of rubbish littered outside the hotel on the
street and in the basement area was shocking to anyone
from another country.
5
Celia Adults Stayed: Oct 11

Just what we needed.

Jims was easy to find. The location was excellent for the O2 Empire where we saw Darren Hayes. Just a 3 minute walk away. The parking wasn't great, but that was expected due to the location & we were pre warned of the cost of NCP parking thanks to the staff at Jims replying to an email sent enquiring about parking. Great service. Read more

Likes?
It was just what we needed. The staff were very helpful & friendly. Couldn't have wished for more.
Dislikes?
I have nothing bad to say about Jims, it was just what we needed. The only negative comment I could make was that it was very hot in our room & we couldn't turn the radiatior off or down.
5
David Mature couple Stayed: Oct 11

Fit for Purpose

Our stay was perfect for our requirement Read more

Likes?
Ideally situated for our visit
Dislikes?
No fresh milk at breakfast
4
Robert Alone Stayed: Oct 11

Room improvements

3 night break Read more

Likes?
Good location, staff were friendly
Dislikes?
My room could have doing with a
thorough clean and a lick of paint.
I had no hot water one morning and this was rectified, the bathroom area was really tight and again could do with a clean
3
Mandy Adults Stayed: Oct 11

Clean, comfy, convenient and affordable, we will be back!

We stayed overnight after going to a recording at bbc tv studios. We were very impressed with the friendly, helpful staff, and also how clean and comfy the rooms were. I will definitely recommend Jims's to others, and in fact have already sent a very favourable review to trip adviser. We would definitely stay with you again! Read more

Response

Thank-you for your comments and yes i agree that the coffee was weak but we have rectified this small problem.we look forward to seeing you again soon.

Likes?
Comfortable beds, clean rooms, friendly and helpful staff. It was also very convenient for the tube.
Dislikes?
No, we were impressed with it all.
5
DAVID With a colleague Stayed: Oct 11

friendly service - clean place. Nuff Said!

Very brief stay in London to visit a concert Read more

Likes?
good friendly people
Dislikes?
only one pillow - need two pillows per person/per bed.
5
Susan Family with older children Stayed: Oct 11

Enjoyed our stay at Jim's

Jim's was local to family living in London. Read more

Likes?
Having a key to come and go as we pleased was good. Convenient having transport, local pubs, shops(food, off license etc) all within easy walking distance. Comfortable bed. Great breakfast. Friendly
Dislikes?
None
4
Wieslaw Mature couple Stayed: Oct 11

enjoyable

short the room was quite comfortable,the shower was clean the toilet was small. Read more

Likes?
it was a short walk to the train and bus stops. Breakfast was the best and a filling start to the day.
Dislikes?
People makeing a lot of noise at night(opening and slaming doors)
4
brian Alone Stayed: Oct 11

clean and great location

one night to go to footbal next day in fulham Read more

Likes?
location.
Dislikes?
single room a bit small but its only for sleeping in.
4
Ariane Adults Stayed: Oct 11

-

- Read more

Likes?
Stuff very friendly and helpful; nice rooms, good beds - we slept very well! Very central near Shepherds Green in a small quiet road. Very good access to Underground and busses.
Dislikes?
-
5
Dot Adults Stayed: Sep 11

Right beside where we wanted to be, and very friendly.

The room was fine,but it was so hot we had to have every window open which meant it was a wee bit noisy. Read more

Likes?
The location.
Dislikes?
The breakfast room as it was cramped and very hot and stuffy.
4
Susan Family with older children Stayed: Sep 11

Enjoyed our stay at Jim's

Our stay at Jim's was a fab location as my daughter lived locally. Our visit to London fell midway through a month long holiday. In comparison to previous accommodation in Europe our room was a good size. It was clean and the bed very comfortable. Read more

Likes?
Having a key to come and go as you please was great. The staff were friendly and approachable.
Good breakfast.
The beds were very comfortable. I liked that we were situated in a local neighborho
Dislikes?
Although very accommodating at breakfast I found whenever I asked for runny/soft eggs they were generally firmly fried. After a 7 day stay didn't expect to be charged to store luggage for 3hrs.
4
Britta Alone Stayed: Sep 11

.

. Read more

Likes?
.
Dislikes?
.
3
Gracia María Alone Stayed: Sep 11

Nice and homely

I spent 3 days in London on a business trip. I know very well the city and its hotels, I used to live in London and come back very often. Read more

Likes?
I liked this B&B because the staff was nice, the room was clean, the shower and hot water ran well and the wifi was fast. My room was the single, tiny but it had everything one needs. Perfect.
Dislikes?
A bit noisy sometimes, not from the outside but due to old British constructions.
4
KELECHI Mature couple Stayed: Sep 11

just a night

it was ok, just that due to circumstances beyond my control i was late to check in. but when settled, i was ok and i think i had some confidence on the safety of the environment as this is my second time. Read more

Likes?
it is clean, breakfast was nice.
would love to be there again.
Dislikes?
the stair cases are quite tight.
4
Marcin Alone Stayed: Sep 11

good value for money

perfect place for a short business stay Read more

Likes?
place is calm, clean, friendly staff
Dislikes?
None
5
AGGELIKI Alone Stayed: Sep 11

very good for London prices

easy Read more

Likes?
location,clean,stuff
Dislikes?
charging for left 1 suitcase foe 4 hours
4
steven Alone Stayed: Sep 11

a room

nice place Read more

Likes?
convenient
Dislikes?
no
4
ANTHONY Alone Stayed: Sep 11

Value for money in a splendid position

The welcome was friendly. I was escorted to the room and everything was carefully explained. The breakfast staff were also friendly and quick. Read more

Likes?
Friendliness, value for money, position
Dislikes?
None
5
Andrew Alone Stayed: Sep 11

Overnight Stay

Just what I needed and made for good rest Read more

Likes?
Access
Dislikes?
No
5
Eric Mature couple Stayed: Aug 11

Adequate one night stay in a convenient position

The staff were very friendly and helpful. The room was adequate for a one night stay and the breakfast was very good. However, the shower was not fit to use. Read more

Response

Thank-you for your comments.The room that you stayed in has now been reburbished and the shower and toilet has been refitted and is no longer of a dirty appearance.we hope that we will be able to serve you better next time you visit your son.

Likes?
Proximity to our destination.
Dislikes?
The shower.
4
Glenn Alone Stayed: Aug 11

Seriously good value for money and great staff :)

Stayed for 5 nights due to work. I asked for a single room en-suite and thats what I got. I thought at first it was a little small but actually it grew on me. Enough room for what I needed. Staff were brilliant, very friendly and were flexible with breakfast timings as I needed mine earlier than 0830.Secure in the knowledge that the two keys supplied ensured a safe place. Free Wi-fi and a tv. Read more

Likes?
Everything, but most important was the cleanliness and friendly staff.
Dislikes?
No. One slight issue was the sound of Ambulance, Police and Fire engine sirens but thats just London.
5
Fernando Alone Stayed: Aug 11

Friendly, good price and clean.

2 nights. Basically just needed to sleep. The bathroom was nice. Everything was clean. Read more

Likes?
Cleanliness and price.
Dislikes?
Charging five quid for small suitcase to be kept for 3 hours before check in time.
4
Gladys Mature couple Stayed: Aug 11

It was diffrent

We stayed for a seven nights. The first night we were put in a very small room that you could hard move. The door the bathroom would not close Next we were moved to a larger room a but the shower had a very bad case of black moled. I have to say the towels were very nice.The lady that cooked the breakfast was great. Read more

Likes?
It was in nice area of the city. with good bus and train conection.
Dislikes?
None
3
TINA Young couple Stayed: Aug 11

great stay

Short stay but was well worth it. Location and staff were particularly good. Read more

Response

Thankypu for your review.We hope you will stay with us again soon.

Likes?
Staff, location
Dislikes?
Not really
5
Marie Mature couple Stayed: Aug 11

Excellent B&B

Excellent base for visiting the City, good value, clean & comfortable. Read more

Likes?
very clean with excellent breakfast.
Dislikes?
N/A
5
TONY Family with young children Stayed: Aug 11

good value for money, excellent location.

stayed Friday to Monday.Came and went as we pleased. Read more

Likes?
Location and price
Dislikes?
No
4
perry Family with older children Stayed: Aug 11

Friendly and helpful

Good clean rooms with a good breakfast and very helpful staff,nothing to much trouble to sort out for you. Read more

Likes?
hotel in good central location for bus and tube,quiet street location.Everything in the rooms to a high standard and very clean.
Dislikes?
Thought the charge for leaving luggage was very expensive and charged per room.
5
luigi Young couple Stayed: Aug 11

fairly confortable e and suitable for a short visit in London

nightime asleep confortable and silent Read more

Likes?
silence
Dislikes?
no
3
Sandra Adults Stayed: Aug 11

I love english breakfast!!!

We had a good time in the hotel and in London. Read more

Likes?
The breakfast and the cleanliness.
Dislikes?
No
4
Agnieszka Family with older children Stayed: Aug 11

Nice stay

Friendly staff. Good sized twin room. Value for money! Read more

Likes?
Very good location to go out in the evening (Westfield and restaurants at a 10 min walking distance). Near underground station.
Dislikes?
The beds move when you move (on wheels).
4
David Alone Stayed: Aug 11

Great place to stay for the O2 sheperds Bush

Comfortable and clean. Helpful and friendly staff. Great location for a concert in the O2 Sheperds Bush and access to other areas. Read more

Likes?
It made me feel relaxed as this`was my first visit to London on my own.
Dislikes?
Breakfast too late on a working day.(8:30)
4
Mirva Family with older children Stayed: Aug 11

good

Three nights. Read more

Likes?
Clean place. We like it. There is all what we need.
Dislikes?
no
4
Patricia Mature couple Stayed: Aug 11

Very good value for money & very friendly staff.

Overnight stay to see a west end show. Read more

Likes?
It's far enough away from the main traffic area but close enough for public transport to the city.
Dislikes?
One of the pillows was too hard to sleep on & there wasn't a plug for the bathroom sink!
4
Fernando Alone Stayed: Aug 11

friendly staff, clean. thank you

N/A - not me staying, was for friend Read more

Likes?
N/A - not me staying, was for friend
Dislikes?
N/A - not me staying, was for friend
5
kenneth Alone Stayed: Aug 11

handy for the whole of london for my work

enjoyable but lucky it was hot as i slept on the bed not in it.the pillows/sheets smelt of sweat or were musty therefore there was no way i would sleep in them as the smell put me off.other than that the room,staff and location were great and if it wasnt for the smell on the bed or pillows would have been a great value for money stay. Read more

Likes?
location
Dislikes?
see above the bed smell was the only issue
4
Anita Family with older children Stayed: Aug 11

Very good value for money, practical rooms and tube/bus very nearby

A very pleasant stay Read more

Likes?
clean and nice room - wooden floor (no carpet)
Dislikes?
None
4
nicholas Adults Stayed: Jul 11

very good

nice clean hotel staff were great didnt see them much i left my keys there they phoned me as soon as they found them location was 5min walk to tube id stay there again but didnt meet jim Read more

Likes?
clean
Dislikes?
breakfast was late as we had to go to work early
4
ann Family with older children Stayed: Jul 11

good value for money

we stayed here to visit freinds who live nearby , it is a great location for our needs, shame the tube line was undergoing refurbishment and so restricted our ease of getting around luckily our friends were happy to use their car. Read more

Likes?
the room is adequate enough for what you need , i am vegetarian and my son is a fussy eater but we both enjoyed our breakfast and the pleasant walk to the other building to eat it.
Dislikes?
the bathroom is a bit dated and small with grouting problems but functional.
a bit weird having the reception in the basement means your have to carry your luggage up and down stairs unecessarily
4
Radhakrishna Alone Stayed: Jul 11

Perfect for One

I needed to be in London for a week to find a flat. Read more

Likes?
Location was great, just a few minutes walk from Tube. Also large shopping mall, grocery stores, and restaurants all close by. Staff was friendly and helpful.
Dislikes?
The room was smaller than expected, but still fit my needs.
5
Keith Family with older children Stayed: Jul 11

Very convenient B&B and reasonably priced - recommended!

We stayed just one night visiting relatives. We were out all day and only got to the hotel around 21:30hrs. The hotel is basic but clean, comfortable and ideally situated. Given the above and the reasonable pricing, we now know where to stay for our weekend trips to London. Thanks Jim! Read more

Likes?
Good clean room
En suite shower/wc
Great TV reception
Off main road + double glazing so was quiet.
Great price for 2 adults and 1 14yr child.
Very Convenient location
Dislikes?
(Not a dislike, just to be aware of) Two buildings across the road from each other - breakfast is had in only one of these, so you need to go across and up the road a little to go for breakfast.
4
Alan Family with older children Stayed: Jul 11

A Pleasant Stay

We thought that everything was well-ordered and carried out efficiently, with prompt service e.g. at breakfast time. Read more

Likes?
The meals were very good and the rooms comfortable. The hotel was a very quiet environment, even though close to a main road. It was very convenient having wifi in the room.
Dislikes?
It is a pity that the hotel does not have its own parking facility, although it is appreciated that this is beyond the hotel's control. The NCP was, however, quite suitable for us.
4
Seth Young couple Stayed: Jul 11

Reasonable room at reasonable price in good location

Needed to stay a night in central London, with reasonable travel links- did the job Read more

Likes?
easy access
clean room
friendly staff
Dislikes?
small en-suite
noise from the street below
The room got too warm as it was a summers day
not enough coffee/tea provided for 2 people
4
Lynn Mature couple Stayed: Jul 11

Friendly small hotel

Enjoyed our stay. The staff were friendly, kind and extremely helpful. Read more

Likes?
Good location, excellent staff, good breakfast.
Dislikes?
The coffee at breakfast.
4
Lynne Adults Stayed: Jul 11

Friendly helpful staff clean room nice food

Our stay was pleasant .the room was clean and tidy, the beds were comfortable and the foods was good. Read more

Likes?
The staff were friendly and helpful.
Dislikes?
None
4
Nicola Adults Stayed: Jul 11

Friendly welcome, small but clean rooms. Enjoyable stay

Visiting family so we weren't in the hotel very much. We wanted somewhere close to where they lived and close to the tube, which Jim's was. It was also very reasonable priced in comparison to some other guest houses. Read more

Likes?
The location and cheap price. Staff were very friendly, breakfast was good.
Dislikes?
The hot water rsn out on the first day, but this was soon rectified and the staff were very helpful.
4
Jennifer Young couple Stayed: Jul 11

Excellent Location, Lovely Staff, Clean Room. Would Reccommend

The staff were very friendly and helpful, the room was clean, tidy and warm and the breakfast was delicious and ample. Read more

Likes?
The location was fantastic for us because we were watching a band at the Shepherds Bush Empire, we loved the helpfulness of the staff and our room was ideal for our requirements.
Dislikes?
we had a lovely time and even if we weren't going to see a gig at the empire the next time we want to come to london we will stay here
5
Helen Alone Stayed: Jul 11

One night only

Very enjoyable.Slept well in the very comfy bed..1st class shower,towels soft & fluffy.Good choices available for breakfast which,was cooked very well.Staff friendly & attentive. Read more

Likes?
very good all round.Would definately stay at this hotel
Dislikes?
All was good
5
Gordon With a colleague Stayed: Jun 11

Excellent!

Ideal location for Shepherds Bush 02 Read more

Likes?
Everything
Dislikes?
not at all
5
Carl Mature couple Stayed: Jun 11

Cheap, clean and convenient. Good value for London. Don't expect a lie-in.

We stayed here for a one night stop for gig at Shepherds Bush Empire. There are some mixed reviews here, which may be down to the fact that Jim's Guesthouse is 2 buildings. The building where reception is appeared musty and old...we stayed in the other building, which was closer to our venue (a 2 minute walk) and looked less tired.

The room was tiny but spotless. A large double bed took up almost all of the room. Bathroom was tinier. If you are a large person, you simply wouldnt get in. Read more

Likes?
The room was clean, staff were friendly, location was perfect. TV worked fine. Can come and go as you please. Quiet at night. Breakfast was basic but adequate. Better than most cheap London B&B's.
Dislikes?
VERY Noisy in the morning from around 6:30am. Doors slamming constantly all around and VERY loudly. Breakfast only available 8:30am to 9:30am. Not ideal after a good night out. Checkout is by 10:30am.
4
ricky Adults Stayed: Jun 11

great and close to the action

very comfortable Read more

Likes?
location to the o2 shepherds bush
Dislikes?
no
4
mark Alone Stayed: Jun 11

wish i had spent my whole weekend at this b and b

well my stay was very good even thou i dont spend all my time at hotel it was very good for what i wanted and only a few tube stops from were i needed to go wish i had the rest of my stay here Read more

Likes?
the first plus is i could check in earlyer than the 2.30 they ask for at this b&b as i need to be somewhere at 2pm the staff was very friendly and helpfull to breakfast was good to rooms clean
Dislikes?
the only down side was maybe the area it was in its ok in the daytime but can be a bit doggy at night but apart from that
5
Brian Alone Stayed: Jun 11

Overnight Stay

I was in London for one night. I was leaving the next day Read more

Likes?
Location was good. Within walking distance from the Underground. Bathroom was very clean. Great shower.
Dislikes?
The room was small
4
David Mature couple Stayed: Jun 11

3rd Visit

Not so happy with the room this time, we have had a much bigger room in the past in the main house, this one was in the seconf house where they serve Breakfast and was very small, we are not small people, walking sideways around the bed to get to the bathroom/cupboard was not fun. However, for a straight forward Guest house it does just what it says on the tin & we would still happly recommend Jim's to others. Read more

Likes?
Very helpful & friendly staff, great transport links with both bus and undergound stops very close.
Dislikes?
Only irritance is the cupboard shower/loo rooms that seem to be in every room. Not too happy about this room on this occassion.
4
mohamed Alone Stayed: Jun 11

Gjgbnbvvb

Vbnggb Read more

Likes?
Gfffn
Dislikes?
The beds,,,,,the guest will suffer from itching the whole night long,,I don t know why,,but I ve spent 3 weeks in London & lancashire in 3hotels but only this one who I realised this problem in
3
John Alone Stayed: Jun 11

Good price and location, highly recommended.

Overnighting prior to cycling to Brighton on the BHF bike ride. Read more

Likes?
Clean and tidy room good bed and a great price for London. Would definitely stay again and recommend.
Dislikes?
None
5
Christine Family with older children Stayed: Jun 11

Really welcoming place to stay.

Very homily and exceptional service. Read more

Likes?
Clean. very central to our needs.
Dislikes?
No
5
Lee With a colleague Stayed: Jun 11

Would use this place again

Good place to stay if your going to the Sheperds bush empire. Would come again . Read more

Likes?
Handy for the venue
Dislikes?
None
4
Adam Alone Stayed: Jun 11

An Ideal overnight stop for the area

I travelled down from Scotland for an interview at the nearby BBC offices the next morning. So the B&B was little more than a place to fall asleep at. The one bed room does have a feel of a university dorm, but being young I was used to that. It was recently redecorated, clean and for the price it served it's purpose. I had to check out before my interview, being unsure if I would make it back for the 10:30 check out limit, as it happens I did and wasted money on baggage holding. Read more

Likes?
For the location and standard of the room it is very good value for money.
Dislikes?
The Breakfast was advertised on the website as starting at 7:30, which I would of being able to make, as it happens it starts at 8:30, which meant I couldn't eat it, owing to interview time.
4
janis Mature couple Stayed: Jun 11

Ideal for a short stay

Friendly staff accommodation clean but basic. Breakfast good value in once again clean surroundings. Ideal for an overnight stay. Would use again. Read more

Likes?
The fact you could come and go as you please an it was clean. The staff made you aware of everything.
Dislikes?
Did not really like having to cross road for breakfast but as w stayed only one night it didn't matter
4
Jadwiga Mature couple Stayed: Jun 11

Jim's is good value for money and a comfortable stay in a very central location

The bed was comfy with ensuite and in a quiet part of the hotel in a central location. Read more

Likes?
Central location
Dislikes?
None
4
Sara Adults Stayed: May 11

Great value for money and staff were very friendly and happy to help

Pleasent, would stay at the same hotel again. Read more

Likes?
Staff friendliness and the location. Tube station close by so was easy for us to get to the Hammersmith Apollo for the show
Dislikes?
No
4
Peter Adults Stayed: May 11

Perfect match to the needs: good, clean, quiet rooms, with wifi, tv and basic bathroom.

Stay in London just for one night for visiting bbc tv Centre Read more

Likes?
Excellent service, very near BBC Television centre, some pubs and food shops.
Dislikes?
no
4
Dominic Mature couple Stayed: May 11

Adequate bed for the night.

Overnight bed. Read more

Likes?
Clean , friendly.
Dislikes?
Bathroom was very cramped. Having to cross the road for breakfast.
3
jason Mature couple Stayed: May 11

over nite stay

was ok no problems at all Read more

Likes?
breakfast was good room ok would stay here again
Dislikes?
bathroom wasnt all that good small could of done with some d.i.y on it but ok
3
Rebecca Young couple Stayed: May 11

A little bit of everything.

One night in good location. Place was a little dirty, and host was not very communicative (think they had trouble with english language). Read more

Likes?
Easy to come and go whenever you like. Location was very handy being close to all amenities (train, food, shopping). Breakfast was great.
Dislikes?
Hard to understand host - and I'm English! Bathroom was a little dirty (mould in the corners) with not much room to sit on the toilet. Floor was not vacuumed or cleaned. Bed rolled away from headrest.
3
paul Alone Stayed: May 11

not overly impressed

up in london for work,breakfast at wrong time for me so did not get morning meal,no substitute offered Read more

Likes?
location good for me working in west kensington.
Dislikes?
web page advertises parking and your hotel was chosen for this reason,had to incur extra costs of which i am not allowed to say for parking not happy.
3
Hanna Young couple Stayed: May 11

Friendly staff and clean rooms

We had a perfect stay at Jim's Guest House. We were recommended by my parents, since they liked it very much. We were very pleased with our stay as well. Read more

Likes?
We liked the friednly staff, they made you feel welcome and overall provided us with good service and a friendly atmosphere.
Dislikes?
None
4
Andre Young couple Stayed: May 11

nice stay

Nice Stay Read more

Likes?
Price and kind service. Good beds.
Dislikes?
Our room (number 3) had a very small bathroom witch needs a renovation.
The room also was very noicy. We could hear people on the hallway and especially the toilet on the wall too well.
3
Shirley Alone Stayed: May 11

Adequate for an overnight stay

An overnight visit in order to go to a show at Shepherd's Bush Empire. The location of the guest house was, therefore, excellent. Read more

Likes?
The friendly welcome at Reception. Comfortable bed in a clean,fresh and airy room.
Dislikes?
The bathroom was tiny and there did not appear to be any hot water when I stayed. The fact that it was necessary to go to a different building for breakfast was also a bit of a nuisance!
3
Ludivine Mature couple Stayed: May 11

3 nights in Jims Guest House, Shepherds Bush, London

3 nights in this hotel, warmly welcome even at 10p.m., we found the room clean, comfortable, nice, and including some extras as coffee and Tea facilities in the room. A lot of english breakfeast options(6), and taste nice. The staff is nice and friendly.
Close to Shepherd's bush Station, it's easy to join the city centre. And the area is offering all the facilities needed. Read more

Likes?
nice, clean, comfortable and good facilities of the room
Dislikes?
the smell, windows need to be open more often,
4
Matthew Alone Stayed: May 11

Central location, ideal for Hammersmith

Business trip while staying Hammersmith, only couple of tube stops away. Read more

Likes?
Location
Dislikes?
No
5
joanna Adults Stayed: May 11

A great little hotel

Good value for London. Read more

Likes?
Very clean and friendly staff. The breakfast is good too.
Dislikes?
Rooms are fairly small, but not the smallest i've stayed in for that price, so i would recommend it. There is everything you need, including towels.
5
Robert Alone Stayed: May 11

Very good for the money

I just needed one nights stay for an interview and it was just what i needed. Room was clean, bed was comfortable. Read more

Likes?
Good value, clean, helpful staff
Dislikes?
None
4
Steinar H. Family with older children Stayed: May 11

Fair

Weekend with my two sons. Read more

Likes?
Price and location.
Dislikes?
I would have liked more keys for the room
4
Jan Thore Family with older children Stayed: May 11

Pleasant weekend

Stayed as usual at Jim's when visiting W12 for a football weekend. Read more

Likes?
Location, price, cleanliness.
Dislikes?
That they now charge for storing luggage.
4
Ursula Adults Stayed: May 11

Great Location, good Hotel

perfect for our short trip Read more

Likes?
convenient location, clean spaceous room
Dislikes?
None
4
Soledad Family with young children Stayed: May 11

i have the keys and entry and go out when i need

i only in the hotel for sleep and breakfast Read more

Likes?
the friendliness and kindness
Dislikes?
the room is very little
4
nicola Alone Stayed: Apr 11

Lovely

I stayed only two nights but my room was just what I needed it had was cosey and clean could have had a hairdryer but it did not matter! Read more

Likes?
The staff are friendly and the rooms are clean. The location was fantastic just a quick tube ride to the centre of London!!
Dislikes?
The breakfast could have been a bit better (maybe offer mushrooms)
4
Michael Adults Stayed: Apr 11

Great place to stay in an easy to find location.

Stayed a couple of nights in order to catch a gig and do some general sightseeing, Jim's is in a great little spot off Shepherds Bush. Easy to find and easy to hop on the tube and get around, even for someone who does not know London at all. Read more

Likes?
Friendly staff, nice location, easy to come and go. Felt very relaxed with a nice atmosphere.
Dislikes?
None
5
MARK Alone Stayed: Apr 11

Would recommend + return

I stayed 1 night as I was going to a gig at the Shepherd Bush Empire. Great location less than 5 min walk away and nice lively area but off main road so not noisy. Room was in different building to reception but as owner said if the b+b needs to expand because the properties are in a row of terraces the only way is to get another building (1 min. away).
Room small but clean + fair, breakfast ok choice of about 6 different options. Owner about for breakfast, helpful and friendly. Read more

Likes?
Location
Clean
Friendly
Dislikes?
No stay was excellent but would have been nice to have a larger single room
5
Daniela With a colleague Stayed: Apr 11

Ok

Ok for one night. Rooms were very small and dark but clean. Read more

Likes?
Location: near too the tube
Dislikes?
None
2
Hans Mature couple Stayed: Apr 11

Enjoyable, we will be back

pleasant Read more

Likes?
value for money
Dislikes?
bathroom is a bit small
4
f Family with young children Stayed: Apr 11

good base for sightseeing round london

the weather was very good and the wellcome at the hotel was the same Read more

Likes?
he beds were very comfortable the welcome was informative and friendly
Dislikes?
the tileing in the bathroom was not very good
4
David Mature couple Stayed: Apr 11

Great inexpensive place with a central location

Brilliant. We are so impressed we keep going back. Read more

Likes?
The room and staff friendliness nd flexibility
Dislikes?
Breakfast was not very hot
4
Brian Mature couple Stayed: Apr 11

Tiny room

2 nights for central London events Read more

Likes?
clean
Dislikes?
Room was smaller than my toilet but adequate for short stay and only want a bed and shower. Parking difficult but it was London. You get what you pay for (generally).
3
Audrey Family with young children Stayed: Apr 11

You get what you are paying for.

We enjoyed London, guest house was close to the tube. Staff was very nice. Read more

Likes?
Beds were comfortable.
Dislikes?
Tiles in shower held on be packing tape. Tried to sit up in bed to watch tv and the bed would slide away from the wall.
2
Jean Mature couple Stayed: Apr 11

Ideal for our purposes.

We stayed 10 nights Read more

Likes?
Our room was very quiet and the bed was very comfortable.
Dislikes?
We felt that not having a sink stopper wastes
water and makes shaving with a razor difficult. Soap
was rather small.
4
Amanda Adults Stayed: Apr 11

Close to the Empire with great breakfast

We went to a gig at the Shepherds Bush Empire and did not spend much time in the hotel. Read more

Likes?
Location was ideal, room was clean and breakfast was excellent
Dislikes?
No
5
Paul Young couple Stayed: Mar 11

fair place for an expensive city

if lodging is all you need, this is the place for you. this place is ran by friendly staff but the location is not so good. Read more

Likes?
friendly staff, and the price is fair for it's value.
Dislikes?
the surrounding location is somewhat out of the way and quite dirty. But the hotel does it's best to maintain cleanness inside.
2
paul Alone Stayed: Mar 11

Great value accomodation, clean and friendly

Pleasant accomodation nice and clean Read more

Likes?
Good loction just off Sheperds bush Green.
Dislikes?
None
4
MARIA DOLORES Young couple Stayed: Mar 11

Nos llevamos un grata sorpresa

Muy bien, nos lo recomendó una amiga y la verdad que fué un acierto. Read more

Likes?
El trato cordial y agradable, ubicado en un barrio muy tranquilo y muy bueno el desayuno. El metro y autobuses muy cerca.
Dislikes?
No esperes un hotel como los de aquí, es más como un hostal pero compensa.El baño en un poco pequeño.
4
David Mature couple Stayed: Mar 11

comfortable room, good location

We stayed overnight following an eye operation. Room was comfortable but a little too warm, unable to adjust radiator. Had to sleep with window open which meant it was very noisy trying to sleep. En-suit facilities were very clean and new, however it was a little cramped if you are a big person. However our overall impression was a good one. Read more

Likes?
Location, very clean. Staff very friendly and welcoming.
Dislikes?
no
4
Marie Young couple Stayed: Mar 11

A Lovely place to stay

We stayed at Jims in March and would highly recommend it. The rooms were comfy and the beds were huge. A very friendly guest house where you were made to feel very welcome. Excellent service and great location. Read more

Likes?
The guest house felt like being a home. Friendly staff and economical.
Dislikes?
Nothing
5
Martin Family with young children Stayed: Mar 11

Not suitable for kids but great location.

We stayed for 3 nights with 1 yr old. Rooms not really suitable for kids. There was no highchair or cot. Read more

Likes?
Very good location- near westfields shopping centre
Dislikes?
Lack of facilities for kids
4
Tony Alone Stayed: Mar 11

Happy with the hotel

I stayed one hight when I went to a concert Read more

Likes?
The room was clean and the location very convenient
Dislikes?
No
4
Mark Mature couple Stayed: Mar 11

ideal for shepards bush empire stay over.

Very clean room adequate breakfast but you need to know that you eat in another house number 3 but no problem. Read more

Likes?
It does what it says on the description ie good location good price etc
Dislikes?
Just watch out for the outside steps very dangerous under foot loose tiles and trip hazard.Being asked for I.D as the booking was payed way in advance but if this is a requirement let your guests know
4
Jan Thore Family with older children Stayed: Mar 11

Another pleasant weekend in W12

As usual we stayed at Jim's during a "football weekend" in W12. The rooms wasn't as clean as we normally find it. Otherwise as expected, and we will be back in May. Read more

Likes?
Location, prices and breakfast.
Dislikes?
Nothing in particular.
4
Jacqueline P Adults Stayed: Feb 11

Comfortable, affordable accomodation plus friendly and helpful staff.

My daughter and I stayed for one night as hotel location was very close to nearby university. Read more

Likes?
Friendly and helpful staff, room and breakfast good value for money, beds were very comfortable, en-suite bathroom was a little small but more than adequate for our stay.
Dislikes?
None.
5
Paul Mature couple Stayed: Feb 11

Good value.

Short stay....excellent location Read more

Likes?
Very friendly staff.
Dislikes?
Breakfast needs a bit of 'tweaking' to be very good.
3
michael Family with young children Stayed: Feb 11

pleasant and comfortable

stop over for france will pass on your address to all our friends Read more

Likes?
close to center shops cinemas theatres short weekend breaks
Dislikes?
nothing
5
Leona Alone Stayed: Feb 11

Comfort and value

The staff were very welcoming and always helpful. This is the first time that any hotel/guest house member of staff has asked me on check in whether I am vegetarian (I am) and made provision for breakfast accordingly. The room I had was very basic but it and the en-suite were utterly clean, the bed comfortable and the linen and towels fresh and quite new looking. A very quiet guest house despite its location so it was easy to sleep well. Read more

Likes?
The location is excellent from the point of view of shopping (Westfield) and easy transport via Central line and buses. It represents excellent value for money.
Dislikes?
It is somewhat rundown in general appearance (except the bathrooms) but this is a minor issue given the cleanliness and the pricing.
4
Sarah With a colleague Stayed: Feb 11

Clean, friendly and in good location

Hotel is basic but clea; staff are friendly and helpful. Very good location. Only two concerns. One is size of en suite bathroom which is barely adequate. Second is reoccurring problem of the service at breakfast being too rushed so that the whole experience becomes pressurized. We had just started our cereal when the cooked breakfast was brought which then went cold while we rushed through our cereal. There was no sense of waiting until we had finished before bringing the next course. Read more

Likes?
Cleanliness and location plus friendliness of the staff.
Dislikes?
Breakfast service being far too rushed.This may make us choose another hotel as it has happened before but we wanted to give the hotel one more try.Size of en suite disappointing but understandable.
4
jordi Mature couple Stayed: Feb 11

good

A couple of nights. Read more

Likes?
Staff friendly and helpful
Dislikes?
A little far from the centre although the tube station is very near.
4
Andrew Family with older children Stayed: Feb 11

Basic but clean.

The area isn't the best of areas and very multicultural but the fact it's two minutes walk from 2 tube stations and the westfield shopping centre makes it a good base. The room was clean but very basic. Two beds, a wardrobe, bedside cupboard, kettle etc... and small TV. The bathroom was very small - you have to breathe in to turn around in there! Read more

Likes?
Clean, warm room. Good base to start from for visiting london attractions. Plenty of hot water.
Dislikes?
Basic amenities plus the laminate flooring gave the room a less homely feeling. Small bathroom.
3
lisa Alone Stayed: Feb 11

facilities match price

overnight stay to attend a gig at shepherds bush empire so for this reason the location was great.....room was tiny (single bed) but was clean and fresh and had everything i needed including en suite shower, toilet facilities, tea and coffee making facililties and television Read more

Likes?
clean and a good location
Dislikes?
that the owners are not on site. the reception/check in and their home is over the road a few numbers away....although there was a phone line with a direct connection to them, i felt, as a woman alone
3
Suzanne Alone Stayed: Feb 11

Great place to stay very friendly staff very helpful and peaceful nights sleep great place to stay

I enjoyed the relative Peace and quiet and the ease in which time to go for breakfast Read more

Likes?
the location was great and the people went out of their way to make me feel welcome,it was one of the best hotels in London I've stayed so far.
Dislikes?
The only thing was the Tv couldnt get Channel 4 and Itv1 in my room ,but aside from that it was perfect.
5
Trevor Alone Stayed: Feb 11

A clean, wellmaintained and comfortable room in a well organised venue.

Comfortable. Read more

Likes?
Its location and its well maintained fabric.
Dislikes?
No
4
John Alone Stayed: Jan 11

No-frills value for money.

Jims is in a quiet street just a minute's walk from the very centre of Shepherds Bush shops, pubs, restaurants etc and very close to the tube and buses - very convenient. The single room was small but adequate. Basic facilities, but everything needed for a business stay: wifi, a comfortable bed, warm room, great shower, and tea/coffee. There was no room for a table or chair so working on the bedside table was a bit of a challenge - do-able but not comfortable. A good breakfast. Read more

Likes?
Very friendly and attentive staff.
Dislikes?
No.
4
Mark Family with young children Stayed: Jan 11

Friendly Staff, helpful

Friendly Staff, helpful, we only stayed one night, close to shops. Overall no problems Read more

Likes?
shower pressure was strong, all facilities worked
Dislikes?
all was Ok, thanks again
4
Michael Young couple Stayed: Jan 11

ok

Room was average, nice to have a super king bed, bathroom was tiny, room had various damage to it but it was ok Read more

Likes?
Close to westfield shopping tv was good
Dislikes?
Broken furniture, small bath room
2
Mislav Young couple Stayed: Dec 10

good

good Read more

Likes?
good
Dislikes?
none
4
vera elisa Family with older children Stayed: Dec 10

Confortable and excellent location

Family, room with 3 beds. Read more

Likes?
Good surprise value for money!
Dislikes?
Friendness
5
Ian Young couple Stayed: Dec 10

Does exactly what it says on the time

We got a comfortable bed, and a nice breakfast. Rooms are good for the price range with a small but clean and functional bathroom. Read more

Likes?
Fair room, proximity to amenities and my office
Dislikes?
Breakfast room in a separate building from the room (down the street) was a minor inconvenience.
4
Jason Young couple Stayed: Dec 10

Better than expected!

Staff was really friendly and welcoming! Breakfast service was excellent. Rooms were ok, bathrooms quite small but in general for a short stay should be fine. Rooms were kept very clean and staff were very flexible. Would definately stay again. Read more

Likes?
Walking distance to Shephards Bush train station and Westfield shopping centre. Several shops and restaurants also nearby.
Dislikes?
Bathrooms were quite small but then again for a short stay is not something that really affects me. Breakfast too early, could start later and stay on for more than an hour.
4
Linda Family with older children Stayed: Dec 10

Good, clean accommodation.

Stayed one night in the annex part of Jims Guest House. The room and bathroom were very clean. Nice and clean and plenty of hot water. The staff were friendly and offered directions, leaflets etc. Read more

Likes?
The downstairs breakfast room was well decorated and very clean. The breakfast was very good - tea, coffee, juice, muffins, bananas, cooked breakfast and were then offered more toast.
Dislikes?
None
4
Victor Adults Stayed: Dec 10

Good enough

Good enough Read more

Likes?
Room, location and breakfast
Dislikes?
Bathroom too small and its door didn't close.
4
Francesca Young couple Stayed: Dec 10

Rooms were fine for the price but not daily cleaned.

Friendly staff, accettable breakfast and good location.
However our room wasn't cleaned during our stay and towels were not changed. Read more

Response

DEAR GUEST,
We have spoken to the housekeeper who has worked with us for many years an she assures us that all rooms are cleaned daily and towels are replaced as and when required.I'm very surprised that room was not cleaned during your 3 night stay.
The housekeeper cleans everyday except when asked by guests to maybe clean later.Please can you reply why you did not say anything during your stay?

Likes?
Location was good, very close to the tube.
Dislikes?
our room wasn't cleaned during our stay and towels were not changed.
3
Nicola Alone Stayed: Dec 10

Cold room

Unfortunately the room was pretty cold and I didn't slepp particularly well. Read more

Likes?
Friendly.
Dislikes?
Unfortunately the room was pretty cold and I didn't slepp particularly well.
2
Alan Mature couple Stayed: Nov 10

Good location and value.

The room was a bit small but the price was reasonable.Very convenient for the BBC in Wood Lane and Westfield shopping centre. Read more

Likes?
Location and price
Dislikes?
none
4
Chris Adults Stayed: Nov 10

Simple and clean

Just stayed the night for a concert Read more

Likes?
Very close to my event and cheap
Dislikes?
Pillows were hard
4
daniel Mature couple Stayed: Nov 10

Convenient for one night.

Quite basic but idealy placed for visiting Strictly Come Dancing at the BBC . Read more

Likes?
The bed was comfortable and the room was nice and warm .
Dislikes?
Car parking was awkward outside of premises , used a multi storey nearby reasonable rate for 24 hours on a Saturday.
3
alwyn Alone Stayed: Nov 10

adequate for 1 night

friendly Read more

Likes?
near to tube/facilities
Dislikes?
room to small
2
Pernile Family with older children Stayed: Nov 10

Nice staff and ok roome

OK Read more

Likes?
Location and staff
Dislikes?
The door to the bathroom could not be locked
The heater could not be switched off
4
Jacqueline With a colleague Stayed: Nov 10

Friendly and good value for money

One night mid-week Read more

Likes?
The rooms were very small but they were clean, warm (with windows that opened for fresh air)and the shower was good. The staff were very friendly and helpful and the breakfast room was bright and chee
Dislikes?
Rooms a little small but comfortable
4
nicolas Alone Stayed: Nov 10

very good

nice Read more

Likes?
the personnel
Dislikes?
nothing
4
David Mature couple Stayed: Nov 10

An Exceelent Guest House, Very Comfortable.

Friendly and helpful. Brilliant Guest House - exactly as it says. Read more

Likes?
The Staff, The room and the breakfast
Dislikes?
Small (extremely!) bathroom - we are of a larger size!
5
PAUL With a colleague Stayed: Nov 10

Warm staff cosy & comfortable accomodation all that you need facilities in great location!

Going to see event at Empire so location was superb everythink we wanted really easy find from the train station. Read more

Likes?
Twin en suite room was nicely laid out clean tidy with bathroom ,shower & tv etc.Room safe secure environment.With good breakfast service and warm friendly staff.Very pleased our stay would come again
Dislikes?
No
5
Tim Alone Stayed: Nov 10

Small chamber would have been more appropriate in the room description!

People were nice and friendly. The food was average, but okay. Now the downside: The room was about 5 qm, bathroom included! I guess even prison cells are bigger nowadays. The best part probably was the the small flat-screen TV on the wall. Read more

Likes?
The location!
Dislikes?
The room size!
3
gail Adults Stayed: Nov 10

Adequate is probably the best way to describe it!

Overnight stay so we could go to a gig at the Empire; perfect location only a few minutes walk away.

The room was tiny, as expected. The thing I didn't like was some weird partition door into the En Suite. I was staying in a twin room with a friend so this wasn't ideal, however thankfully there was another bathroom on the floor.

Only downside was the freezing cold shower in the morning - this wasn't great, especially given my hangover. Read more

Likes?
Cheap and clean.
Dislikes?
Freezing cold shower in the morning.
Dodgy neighbourhood and extremely basic - fine for a night out, but definitely not for a family / holiday.
2
Valentin Young couple Stayed: Nov 10

Excellent!

Visit London, shopping at Westfield, etc. Read more

Likes?
The location, the price.
Dislikes?
None
4
Joseph Alone Stayed: Nov 10

Excellent value for money, fantastic staff, comfy bed, warm room, clean

Normally my organisation put me in some swanky hotels, as my meeting was in Westfield shopping centre early in the morning I decided to opt for a local B&B. I was a little wary at first as the reception is in another building in the same street and looked a little grubby and unorganised. I was very surprised to see the other building, nice and clean inside, my room was tiny but suited my needs very well i.e. bed, shower, warm and cosy. Very close to a variety of shops and nice eateries. Read more

Likes?
The service I recieved from the staff was excellent, truly excellent!!, very attentive made my stay all the better, something you do not get in the larger hotels. Breakfast room was lovely.
Dislikes?
Nothing, I recieved what I paid for. The service was fantatsic, I would recommend this to anyone for a short stay in London who is visiting the Shepard Bush area or Westfield shopping centre.
5
Steven Mature couple Stayed: Nov 10

Adequate for the occasion.

Was going to a event at the BBC studios. Jims Guest House was very close by and was very adequate for our needs. The room we stayed in was very clean and comfortable. Yash greeted us at reception and was very friendly and helpful. Went for breakfast at Jims other Guest House. Once again very clean and friendly but the breakfast a bit cold. Brown sauce to runny and also red.
All in all if need to stay in that area again I would go back to Jim's Guest House. Read more

Likes?
Yash at the reception was very friendly. The room was very clean.
Dislikes?
Don't judge a book by its cover.
4
Helen Mature couple Stayed: Nov 10

Good basic accommodation for those on a budget

Very clean and well presented. Comfortable beds. Read more

Likes?
Close proximity of tube stations and Westfield.
Dislikes?
Noise from adjacent rooms.
3
Magdalena Young couple Stayed: Nov 10

Nice stay close to the center

Room was good, quiet, our twin room was transformed into double on request Read more

Likes?
Good breakfast!
Dislikes?
Bathroom smelt a bit mouldy
4
Alison Alone Stayed: Nov 10

n/c

n/c Read more

Likes?
n/c
Dislikes?
n/c
4
Hayley Alone Stayed: Nov 10

A pleasant surprise!

Having read some negative reviews I was prepared to 'slum it' but was very pleasantly surprised! I stayed here recently so that I could attend a gig at the Shepherds Bush Empire, and found the staff extremely friendly and polite, the room very clean, the bed comfy - and this is rare as I don't tend to sleep well in strange beds, and the breakfast just right. I would definately stay here again and I'll certainly recommend it to others. Read more

Likes?
Value for money, quiet, comfy, friendly and helpful staff, good breakfast, convenient for accessing central london.
Dislikes?
No - my overnight stay was a pleasure.
4
PETER Mature couple Stayed: Nov 10

Nice pleasant Place and Staff

One night, comfortable room and bed. Read more

Likes?
How friendly it was and Quiet good location for are needs. Breakfast was served in comfortable room and you could see the kitchen.
Dislikes?
One of the doors near are room danged shut when used.
5
Jean Alone Stayed: Nov 10

Very satisfactory

I stayed for 3 nights. Read more

Likes?
Friendly staff and very clean. Good location and quiet
room.
Dislikes?
I would have preferred a larger bed and I found the
mattress a bit hard.
4
Ming Yu Alone Stayed: Nov 10

Nice memory

stay 7 nights for my holiday. Read more

Likes?
Nice staffs,
value for money,
clean room,
great breakfast.
Dislikes?
no place for putting things in shower
5
Kay Family with older children Stayed: Oct 10

Well located Bed & Breakfast within easy reach of London theatres.

We used the B & B to go to a concert at the Hammersmith Apollo and found it in an excellent location and easy to find. Plenty of places to eat close by and the theatres are within walking distance, would use again. Read more

Likes?
The location of the B & B and that it catered for a family of 3. Also the friendliness and helpfulness that we got when we booked in was great. Breakfast was also good.
Dislikes?
I found the bathroom a little small with the sink almost on top of you when using the toilet.
5
Jackie Mature couple Stayed: Oct 10

Ideal for overnight stay!

Rooms are basic but if you are only on a short stay it is good value for money. Read more

Likes?
Ideal spot for sightseeing or going to venues
Dislikes?
Quite noisy with front door slamming.
3
kathryn Young couple Stayed: Oct 10

Friendlyness of staff

n/a Read more

Likes?
friendlyness of hotel staff
Dislikes?
n/a
3
Jeffrey With a colleague Stayed: Oct 10

It was a pleasant stay at Jims Guesthouse

Overall it was a pleasant stay. very friendly staff and you were not far from the action! Read more

Likes?
The friendliness of the staff and central location.
Dislikes?
The toilletes were too small and no telephone service outside of the house
4
Susan Alone Stayed: Oct 10

Clean room, friendly helpful staff superb value for money. Would definitely stay again.

Although the single room was very small, it was spotlessly clean compared to all others of a similar type I have used in London in the past. The location was excellent for accessibility to the gig I was going to at Hammersmith Apollo - 20 mins walk maximum, and for Shepherds Bush Empire only 5 mins. Very handy for Sheperds Bush tube station which is on the Central Line so getting to other sites the following day was easy. And for shopoholics,no more than 10 mins walk from the Westfield Centre. Read more

Likes?
The cleanliness of the room made up for the limited space. The staff were also freindly and welcoming which added a nice personal touch that you don't often get in big city accomodation.
Dislikes?
My room was above the breakfast room so got a bit of noise fairly early in the morning, apart from that no gripes at all.
4
Jane Adults Stayed: Oct 10

Convienient,affordable overnight stay venue

Comfortable Read more

Likes?
Easy to find from nearby tube station.
Dislikes?
Confusion at check in despite presenting booking confirmation
Informed breakfast was at second venue just down the road but breakfast room not clearly signposted (in basement)
4
John Alone Stayed: Oct 10

Fulfilled my needs.

Was perfect for what i needed. Read more

Likes?
Location
Dislikes?
En-suite was too cramped
4
Jennifer Young couple Stayed: Oct 10

Warm, Comfy and Welcoming!

Very comfortable for a short stay, located close to the underground, this makes it easily accessible from the city centre. Read more

Likes?
The location, and the option of having your own front door key to come and go as you please.
Dislikes?
Lack of TV reception for the BBC, especially as its situated so close, however that is being picky!!
4
kevin Young couple Stayed: Oct 10

Friendly, comfortable and convienient

Stayed one night so we could enjoy a concert in hammersmith Read more

Likes?
Good location (close to tube), friendly helpful staff, comfy clean bed and nice breakfast
Dislikes?
Could have done with a few more tea bags
4
Pui-Ling Adults Stayed: Oct 10

Good stay

Needed a place to stay for the night. Read more

Likes?
Location was excellent. Rooms were clean and tidy. Food was great.
Dislikes?
None
4
Leandro Young couple Stayed: Oct 10

Nice B&B for the Quality - Prix

1 Night Stay Read more

Likes?
The Bedroom it's small but really cosy.
Dislikes?
The exterior side of the building doesn't match with the reste (Bedrooms & breakfats room).
4
Pauline Mature couple Stayed: Oct 10

Absolutely wonderful we will be back

The staff were fabulous, and very helpful, even carried our luggage to our room... We were here just for an overnight stay from Hastings, to go to the Susan Boyle book signing. Thank You Read more

Likes?
Everything, the hotel was clean and tidy, all appliances worked perfectly, was very quiet even though we had a front room... The staff as mentioned were helpful and brilliant, we felt welcomed
Dislikes?
absolutely nothing, it was all good
5
Jackie Alone Stayed: Oct 10

Value for the price

Pleasant, comfortable, warm. Read more

Likes?
The price
Dislikes?
The shower head. I know it is fashionable but I cannot shower without getting my hair wet. Not always convenient.
3
Angela Adults Stayed: Oct 10

Brilliant

With our room situated in a building that was seperate from the main reception, it was perfect being able to come and go as we pleased. The room itself was great! Clean and tidy, bathroom was abit small but for the price more than adequate. Over all it was a great room for the night. If travelling to london for something like a concert or maybe a few days break then i would recommend this place =] Read more

Likes?
Staff friendliness
Location
Room
Dislikes?
Although mine was fine my friend said she wasn't overly keen on the morning breakfast...too much fat on the bacon apparently
5
Richard Alone Stayed: Oct 10

Everything Thought Through and Provided Well

Very friendly staff (to the point of greeting me in the street), always helpful and informative. Felt like a little club of in-the-know guests who shared a secret place. Talked or nodded to all my fellow guests; a first for me in London. Had the best sleep in the capital I've ever had - including the nearest Hilton. A genuinely quiet road despite being only a few yards from a 24 hour strip and a massive modern Read more

Likes?
Room was small (as pictured when booking) but exceptionally clean and well laid out. I've felt much more constricted in rooms five times the floor space. Breakfast was just the right size.
Dislikes?
None.
5
Arthur Young couple Stayed: Oct 10

You pay for the location but not for the room comfort

Me and my girlfrien spend one night at the guesthouse. The welcome at the reception was good and we've got a good information about the location, parking possibilities and the underground. But the room was very poor. As a one night stay OK but not for this price again. Read more

Likes?
The location is very good. A few minutes walk to get to the Underground and by underground to London center. Many pubs and small shops around. A cheap parking zone is close.
Dislikes?
The bathroom was very small and it smelled a bit strange in it. Not only because they made the silicone in the bathroom just before we checked in. Very noisy surroundings and thin walls.
2
Florian Young couple Stayed: Oct 10

Sympathic little hotel

Good ambiance, friendly staff, typically english breakfast. Read more

Likes?
The Staff is very friendly.
Dislikes?
No.
4
steven With a colleague Stayed: Oct 10

excellent value for money

just needed to get our heads down ready for a days work Read more

Likes?
close to a destination i had to be at 7am the following day it was clean 'good value you really cant go wrong
Dislikes?
every thing was fine nice & close to oneils for a good value meal aswell and a few pints
5
Gladys With a colleague Stayed: Oct 10

Clean, comfortable room; friendly staff; quiet area of Shepherds Bush.

Room was very clean and well decorated. Digital TV + tea and coffee making facilities. Shower / toilet very small but shower itself excellent. Plenty of hot water; good water flow. Staff very friendly and attended to our needs. Good English Breakfast.
Located in quiet area. Comfortable bed. Slept well. Read more

Likes?
All round excellent value for overnight stay.
Dislikes?
Toilet / shower very small and cramped.
5
vicki Adults Stayed: Oct 10

nice & comfortable beds however my friends bed was broke

bathroom small & 1 bed broke but for what we paid
& the location it was great Read more

Likes?
location
Dislikes?
none
3
jan-olof Alone Stayed: Sep 10

1

1 Read more

Likes?
1
Dislikes?
1
3
Luis Alone Stayed: Sep 10

Good environment, and warm staff makes a good experience.

Nice experience. All was fine, even better than I expected, with Tv, good internet signal and the freedom of don't needing to talk with someone if I'm arriving late at night. Read more

Likes?
The cleanliness and the weell work done, even when I tried to check in at 12.
Dislikes?
Even the breakfast was good.
4
Frank Alone Stayed: Sep 10

Value for money budget accomodation.

Stayed for a couple of nights. Room was small, basic but done the job. In summary this is a value for money accomodation option for London. Did not have breakfast so cannot comment. Read more

Likes?
Staff were very helpful and friendly.
Dislikes?
Not really.For the price cannot complain.
4
Ian Adults Stayed: Sep 10

Great wee place

Its a simple place, with all the basic facilities you would need. Jim and his family are friendly, and helpful. Read more

Likes?
accommodating owners, a good breakfast, clean and tidy.
Dislikes?
none
5
Erroll Alone Stayed: Sep 10

worst hotel ever

painful Read more

Response

Dear Erroll
i wish you could come us and tell what we could done to make your stay much better?

Likes?
nothing
Dislikes?
everything
1
David Alone Stayed: Sep 10

Small, clean, basic en-suite room, friendly staff

As expected after reading other reviews, the room was very small, with a narrow bed, basic furniture - wardrobe, TV, bedside cupboard, no chair - and a compact but modern en-suite. But it was clean, reasonably quiet, and in a very convenient location - basically it was everything that I needed for a one-night stay for a meeting. Cooked breakfast was limited, but sufficient - or could have had cereals. Read more

Likes?
Clean, good location, friendly staff, able to check in late in the evening - I arrived at 23:00h - and local shops were still open for food etc. It provided all that I expected and needed.
Dislikes?
Curtains were very thin and let a lot of light in; I'm not used to this (don't live in a city) so found it hard to get to sleep.
4
Roy Shakya Alone Stayed: Sep 10

Tremendous for the money

very friendly welcome, excellent room for the price, nicely decorated, well appointed, spacious by London standards, very clean Read more

Likes?
very friendly welcome, excellent room for the price, nicely decorated, well appointed, spacious by London standards, very clean
Dislikes?
when the front door closed I could feel it when lying in bed!
4
Paul Alone Stayed: Sep 10

functional but deteriorating

ive stayed here twice. I like the couple that manage the place, even if i suspect "Jim" is far away and exploiting them with cynical wages and 24 hour days.
I wont be staying again, though; there is no attention on upkeep and im 90% sure i had bedbugs! But hey! this is England! Read more

Response

Hi, Paul Mayhew thank you for advise re lightbulds and broken tiles the room have fully booked for some time but i can resure that we 100% we do not have bedbugs in our guesthouse also check all rooms in & out myself.

Likes?
not much. the manager is pretty nice.
Dislikes?
cracked tiles, missign lightbulbs, street noise, cleaners arent told when you are checking out so they throw away stuff, skanky breakfast, beds are like campbeds, broken/noisy extractor fan...
2
Peter Adults Stayed: Sep 10

Does exactly what it says on the website!

Came over to London for a 30th birthday celebration and wanted a quiet clean place to put our heads down for 2 nights and that is exactly what we got.No unpleasant surprises. Read more

Likes?
No nonsense guest house giving good value for money in a reasonably convenient location in London and friendly staff.
Dislikes?
The courtyard outside the breakfast area should be made into a nice little garden rather than a scrapyard.I think that would make a big difference.
4
Alessio Alone Stayed: Sep 10

Enjoying the friendly hospitality.

Quiet and enjoyable. Read more

Likes?
I like the ratio price/quality of the offer.
Dislikes?
No.
3
Matthew With a colleague Stayed: Sep 10

Excellent Location, Good value

1 night business trip stay to visit office in Hammermsith. Read more

Likes?
Close location to Hammersmith & City tube line. Central location to Shepards Bush area - lots of restaurants and bars
Dislikes?
No
5
Reece Adults Stayed: Sep 10

Overnight stay

Visiting Wembley Stadium For a Concert Read more

Likes?
good convenient place
Dislikes?
small portions at breakfast
4
Soren Alone Stayed: Sep 10

N.C.

N.C. Read more

Likes?
N.C.
Dislikes?
N.C.
4
Graham Alone Stayed: Sep 10

a good value low budget hotel in a quiet location

A 2 night stay while working in London Read more

Likes?
Staff were very friendly, facilites are basic but clean.
Located just around the corner from the Westfield shopping centre and restaurants so plenty of options for things to do.
Dislikes?
The main problem is the dreadful sound proofing between the rooms - you can hear every word, this is made worse by having laminate flooring.
Bring ear plugs if you want a good nights sleep!
4
Richard Alone Stayed: Sep 10

Single night Business stay

One night stay for an interview next day. Hotel was basic but clean and crisp. Clean bathroom. Well situated but parking is a pain. You can leave your car as I did in the Westfield centre car park - but at twenty four quid for 24 hours - doesn't come cheap. Nice standard breakfast next morning. Plenty of places to eat nearby, decent pubs nearby. Good public transport links. Read more

Likes?
The owner was very friendly and help full. Hotel is no extra frills and basic My room was small but nice and clean with tv/coffee etc in it. I would stay there again when I am in the area.
Dislikes?
Really just the parking, but this is the norm for London now.
4
Yuen Adults Stayed: Aug 10

Very nice stay here, with friendly staff and nice room

Very nice stay here, with friendly staff and nice room Read more

Likes?
Very helpful and friendly staff.
Near to the Westfield and the tube.
Dislikes?
No
4
Marion Adults Stayed: Aug 10

Fantastic

Simply wonderful Read more

Likes?
the breakfast
Dislikes?
None
5
valerie Alone Stayed: Aug 10

warm welcome despite the rain

stayed two nights in a very pleasant single room, bathroom a little on the small side but this was not a problem. Read more

Likes?
liked having choice of breakfast, which is cooked to order by a lovely lady.
Dislikes?
no
4
Andrew Mature couple Stayed: Aug 10

Convenient and practible

Comfortable and practible Read more

Likes?
Its location
Dislikes?
There were various bad smells, mainly from the drains and toilets.
The curtains and nets needed replacing in our room (no.2)
3
ALEXANDROS Alone Stayed: Aug 10

Trustworthy choice for low-budget accommodation

Without essential matters Read more

Likes?
Its location near tube stations
Dislikes?
Quite small room
4
Chanelle Adults Stayed: Aug 10

Good hotel for price and location!

Me and my two friends stayed in this hotel as it was right near the to Sheperds Bush Empire that we were going to be visiting that night! We were greeted by a friendly man who showed us to our room and let us go to our room early. The hotel itself (stairs etc) needed abit of attention and maybe could have been done with a refurb. However, the room itself was very clean and including facilities like a TV and kettle. Bathroom was on the small side but what can you expect! Read more

Likes?
Cleaniness
Location - excellent if you are going sheperds bush empire, westfield shopping centre etc
Value for money
Breakfast was available
Dislikes?
Had to wait 15 minutes to someone to check us out
Could be decorated more modern
4
Ursula With a colleague Stayed: Aug 10

beste lage, nette zimmer, nächstes mal gerne wieder!

4 tage - perfekt! Read more

Likes?
die lage ist toll, ruhig, sogar mit offenem fenster geschlafen! bad sehr klein aber sauber. alles in allem perfekt für ein paar tage in london, vor allem die busverbindungen sind genial!
Dislikes?
alles in ordnung!
4
Lecomte Family with older children Stayed: Aug 10

Bonne localisation mais rien d'autre.

A l'arrivée, une chambre de 3 et une chambre de 2 dans deux maisons différentes située à 100m l'une de l'autre et avec une rue à traverser : pas pratique en famille...il a fallu négocier pour avoir deux chambres dans la même maison. (on nous demandait une surprime) Read more

Likes?
Situé à proximité du centre de Londres (20 min en métro). Proximité des transports en commun (5 min à pieds).
Dislikes?
Literie horrible mais propre! Matelas hors d'usage...
Ameublement un peu vieillot et dépareillé. Pas de possibilité de stationnement sur place (parking payant à proximité hors de prix)
3
margaret Adults Stayed: Aug 10

met our needs

our stay met our needs rooms were clean and breakfast served was good Read more

Likes?
central for the function we were attending
Dislikes?
none
4
angela mari Family with older children Stayed: Aug 10

adequate accomodation for a short stay

the first receptionist was very helpful having arrived for check in early.reasonable stay no big complaints. Read more

Likes?
it was near an underground station
Dislikes?
girls' room was smelly, problem not resolved.tiny bathrooms.
3
Victoria Adults Stayed: Aug 10

quiet and friendly

SHort stay overnight Read more

Likes?
QUiet room away from traffic and quiet ,considerate guests.Basic rooms but clean and had all essentials
Dislikes?
no
4
Gordon Alone Stayed: Jul 10

Like home

Friendly , calm , no fuss , well organised
Clean , comfortable
Good room layout
Provided a very relaxing place to relax after work Read more

Likes?
Convenient location to underground station
Surprising value for money
Supaerb breakfast room
Very friendly and helpful staff
Dislikes?
No
5
James Alone Stayed: Jul 10

Practical, but soul-less

Overnight stay for business. Good location - very convenient. Read more

Likes?
It was clean - immaculately so - and in very good order throughout.
Dislikes?
My room was clinical with no sense of 'home' - and too small. My en-suite was miniscule - I couldn't turn round in the shower without getting out of it. Bed too narrow.
3
David Alone Stayed: Jul 10

Provided what I needed in the circumstances

Stayed three nights in budget accommodation which is what I was looking for as I didn't want to pay vastly more for my hotel than for the Music Festival I was going to. Read more

Likes?
Friendly, Clean, Convenient, Reasonably close to Tube Station, Easy to find, Booking easy on Internet, No fuss.
Dislikes?
Room a bit cramped particularly shower which was tiny and terrible to adjust warmth of. A tiny move changed from hot to cold or VV. Also plug in the handbasin wouldn't work. Breakfast was rather small
4
Emma Young couple Stayed: Jul 10

Loved it and will be back!

Comfortable spacious rooms, good sleep, great staff Read more

Likes?
The beds were comfy and blankets/doonas great, very clean and homely
Dislikes?
The bathroom was very squishy, but still well done with the space provided
5
Graham Alone Stayed: Jul 10

Friendly B&B

- Read more

Likes?
-
Dislikes?
-
5
David Mature couple Stayed: Jul 10

Affordable accomodation but didn't like the room or bed much

We stayed for 4 nights Read more

Likes?
Close to the underground station and access to London. The ladies who provided the breakfast were polite and helpful
Dislikes?
The double bed was on a slope and not very comfortable
3
jeanette Mature couple Stayed: Jul 10

Small but very very clean

Very clean room, bathroom on the small side but again very clean. Staff are very friendly and breakfast was very good.
Good location on the central line tube.
Would stay again as great value for money Read more

Likes?
clean and tidy with friendly staff
Dislikes?
no
4
James Adults Stayed: Jul 10

Good

Clean room. Fairly tight on space- but to be expected. Good shower! Read more

Likes?
Cleanliness
Dislikes?
Breakfast was abit poor
4
Richard Mature couple Stayed: Jul 10

A good choice

Our stay was pleasent. The location had great access to bus and undergroung allowing us to travel Lodon easily.The staff was always available to help us understand how to use the local transportation. The room was clean and well serviced and the breakfast got us off to a great start. Read more

Likes?
On the day of departure there was a transportation glich,the taxi did not show and the hotel staff took control @ 5:45am and made sure we made our international flight. What service!!
Dislikes?
We were there during a very hot spell for London and the room was not equipped with a fan.
4
CIARAN With a colleague Stayed: Jul 10

Excellent well priced central accomodation

all aspects of this accodomation was first class, would def stay here again if in the local area Read more

Likes?
Very friendly and great central location
Dislikes?
No
5
sarah Alone Stayed: Jun 10

This was the cleanest b&b I have ever stayed in

Just the one night after a concert - excellent location less than 10 minutes walk from the venue Read more

Likes?
Proximity to venue, cleanliness, room facilities
Dislikes?
No where to hang clothes
5
marion Family with older children Stayed: Jun 10

clean friendly good food comfortable

I thought the guest house was lovely and cosy the beds where comfortable the only complaint was the beds where a bit small had i come with a larger friend she would not have been able to sleep in these beds as they where below average size fine for kids . Read more

Likes?
everthing was nice about it the owner very welcoming informative helpful I would definately stay there again with no hesitation
Dislikes?
just the small beds and not really a dislike they where comfortable but not really suitable for older or larger people
5
Alex Mature couple Stayed: Jun 10

Very Nice Place, Very Nice People.

Great Read more

Likes?
Clean, Close to main bus and train stations, but not too close.
Dislikes?
not really no.
5
Mary Family with older children Stayed: Jun 10

Comfortable for a night's stay, value for money

Arrived late after a long, hot day at Wimbledon. Exhausted we needed a comfortable bed for the night, a clean en-suite and good breakfast. I was worried the beds were small and narrow but I slept very well. My husband and son did not have good night in room 17. Read more

Likes?
It was very easy to find. Offered value for money.
Dislikes?
Room 17 is very noisy both from street and house. Guests upstairs walking on wooden floor, and next to breakfast room, voices could be heard clearly. Room 12, upstairs and at back of house was quieter
4
Jane Mature couple Stayed: Jun 10

Good value and friendly welcome

Overnight to visit 02 Empire Theatre Read more

Likes?
Very convenient for theatre and NCP car park. Breakfast was good before setting off the next day.
Dislikes?
No
4
Richard Mature couple Stayed: Jun 10

friendly and great location for the o2 empire

very nice and friendly Read more

Likes?
clean friendly and great location
Dislikes?
sausages and tinned tomatoes - grill fresh ones!
4
Matthew With a colleague Stayed: Jun 10

Highly recommended

Stayed here lots of times, 15mins from Hammersmith where office is. Ideal for local food and pubs in Shepard's Bush. Read more

Likes?
Clean and friendly staff
Dislikes?
No
5
paul Young couple Stayed: Jun 10

One night stop over for Bon Jovi concert

Thought I had booked a room with a double bed instead of two singles but not much of a problem as I was able to push them together quite easily. Read more

Likes?
I had my own door key and could come and go as I pleased.
Dislikes?
There must have been a night club or pub nearby as there was thumping music until the early hours of the morning. Once I got off to sleep it was ok though.
4
martin Alone Stayed: Jun 10

best budget hotel ive ever used I intend to use them again, thanks

confortable room, reception friendly enough but sat.night was disturbed by local night life playing very loud music, until I had to change rooms at 2.15pm, which thay did after a little grumble. There is a tube station a street away which took about 20mins from Euston. The westfield shoping Center is around corner with fab. Mexican restraunt. Small park across street,Great local shops- asian mainly. Bought nice large veg. samosas at very good price. very enjoyable time. Read more

Likes?
spotlessly clean, good facilities, good standard of cooked breakfast(only thing It would have been nice to have fresh cooked tomatoes not tinned- small point-)
Dislikes?
Pillow was rather hard
4
Susan Alone Stayed: Jun 10

An ok place to stay, though a bit noisy with a lot of banging doors.

Felt the place was a bit like an institution. Would be nice to have a picture on the wall for example. Bed was not that comfortable. In fact it didn't suit my back at all, as it sank towards the one edge. Have recently stayed in another cheaper place where bed was much more comfortable, nicely decorated, and the breakfast was much more generous. Read more

Likes?
Staff were friendly enough. Very clean room.
Dislikes?
Small room, having to walk down to other building to book in, then back again. Bed not comfortable, and not a homely place at all. Noisy banging doors. Beans or tomato for breakfast, why not both?
3
Andrea Adults Stayed: Jun 10

Clean, friendly, tight but virtually, near by, super-start-breakfast

After breakfast we started our sightseeing - the days were hard and long! Back to Jim's Guest House about 8 or 9 pm we're taking a shower, went out for dinner, came back and fall asleep - two really old ladies...!! Read more

Likes?
1. The breakfast was really good.
2. As we asked for it, we've got two more towels offhand.
3. The friendly and helpful staff.
Dislikes?
1. Our first room was expecting a bit much.
2. In both rooms the spring-frames were much too soft.
3. Doors and sealings are too noisy.
4. The roaring TV in the breakfast-room.
2
Sanchez Alone Stayed: Jun 10

good enough for a short stay.

Friendly, clean but a little far from the center. Read more

Likes?
Near the tube.
Dislikes?
The room was small.
3
alan Adults Stayed: Jun 10

Really Poor

Stayed in the basement family room. Damp and smelly, beds were rubbish. Breakfast was in a house 50metres from the guest house! But at least it freshly cooked. Would not stay there again even if they paid me! Read more

Likes?
The freshly cooked breakfast
Dislikes?
The room was damp and smelly.
Breakfast was in a house 50metres from Jims Guest house.
Beds were rubbish.
1
Peter With a colleague Stayed: Jun 10

A very conveniant place to stay when going to Hammersmith odeon

A very conveniant place to stay Read more

Likes?
Close to shopping centre and Hammersmith Odeon
Dislikes?
none
4
Adam Young couple Stayed: May 10

Did exactly what it said on the tin.

We stayed two nights over a weekend and used it as a base. Read more

Likes?
The room was clean,tidy, with a comfy bed. Staff were helpful and the breakfasst, taken in another building, set us up for the day. Though seemingly out of the way,the tube is only a short walk.
Dislikes?
No
4
john Mature couple Stayed: May 10

Clean, convenient to Cbd. Bedroom to small

Inconvenient to walk down to another building for breakfast Read more

Likes?
Clean and convenient.
Dislikes?
The bedroom was small only being able to get into bed on one side. Hard to place and open 2 cases. I chair and one bedside table wasn't sufficent for 2. Ensuite was also very small.
2
James Young couple Stayed: May 10

Nice Clean room, friendly staff, great value.

The room was nice and clean, we had a quiet and comfortable night. Read more

Likes?
It was located ideally for us and was very reasonably priced.
Dislikes?
None
5
Victoria Young couple Stayed: May 10

Great stay

We had a great stay. The room was small but clean and had a very new bathroom which was nice. The next morning we had to walk down the road to the breakfast room.. it was not far and luckily a nice day, but we found there was no variety of breakfast for vegetarians which was quite disapointing. They did let us check out half an hour later which was handy for us. Read more

Likes?
Good location in shepherds bush right near the park.
Dislikes?
as above
4
Jane With a colleague Stayed: May 10

Basic but clean and very friendly staff

Booked twin room with a friend for overnight stay for a concert at The Empire, very convenient location as easy walking distance, managed to park car free too, walked to accommodation, tho a fair walk! Staff were very friendly, breakfast was good. Would use again. Read more

Likes?
Very close to our chosen venue, convenient, basic accommodation, clean, tidy and amenities adequate. Breakfast was good in the morning. Bed was comfortable. Would use again.
Dislikes?
The only problem encountered was noise from other guests, coming in early hours and banging about, perhaps a notice to ask people to respectfully be quiet when coming in and out might be a good idea.
4
Alexander Alone Stayed: May 10

Small but cozy.

All fine! Read more

Likes?
Friendlyness, Cleanliness
Dislikes?
no fruits for breakfast (very british indeed ;-)...)
4
John Alone Stayed: May 10

Something odd was occurring...

I stayed for two nights. On the second evening, at about 8pm, I had a knock on the door from a man I'd never met before but who said he worked there. He seemed very flustered and said some unlikely story about checking I was staying for two nights, and wanted to confirm my name. He soon left, but five minutes, there was another knock on the door by a woman who worked there, who also seemed a bit taken aback that I answered the door. She soon left after enquiring if "the man" was still there... Read more

Likes?
Cheap and clean. That's about it. But what more do you want?
Dislikes?
Those doors don't half slam shut! I was awoken about 5 times each night by slamming doors!
3
Katja Young couple Stayed: May 10

Good value for money!

Overnight stay, arriving late wasn't a problem. Very friendly staff, check out was quick and simple. Read more

Likes?
Location and cleanliness
Dislikes?
Bedroom was a touch cramped.
4
Liana Alone Stayed: May 10

clean, friendly and helpful staff, the room a bit small, but ok.

the room and toilet were really clean, which is the most important thing for me. Staff amazingly helpful and friendly. The location is just perfect. Read more

Likes?
Cleaness.
Dislikes?
There is no "options" for breakfast.
4
DAMBIER Adults Stayed: May 10

well located - rooms rather small, especially bath rooms

well location staff nice -furniture not very modern - clean rooms Read more

Likes?
kind staff - well location
Dislikes?
small rooms with old furniture
3
Jemma Adults Stayed: May 10

comfortable stay, great location, lovely breakfast

three of us stayed for one night for a short break in London. We chose this hotel as it was a well priced basic bed and breakfast close to the friend that we had come to visit. Read more

Likes?
It's location was very quiet and convenient, the room was simple but clean and with a kettle and tea and coffee. The staff were very friendly and made a lovely cooked breakfast for us in the morning.
Dislikes?
The pillows weren't very comfortable!
5
Matthew With a colleague Stayed: Apr 10

Excellent location and value for money - very clean

Business stay looking for something close to Hammersmith, this was ideal Read more

Likes?
Really friendly staff, great location, good quality room.
Dislikes?
Nothing
5
Gloria With a colleague Stayed: Apr 10

Very Good and Convenient

Overnight stay to attend Optical Express for eye surgery. Read more

Likes?
Clean and comfortable.
Dislikes?
NO
4
Patricia Adults Stayed: Apr 10

Thank you for a clean, warm and friendly place to stay on our visit to London!

We stayed 2 nights while we were touring London Read more

Likes?
Clean, nice breakfast, close to the tube and great shopping center that we didn't find until the last minute!
Dislikes?
No
4
Christiane With a colleague Stayed: Apr 10

great weekend

... Read more

Likes?
- clean
- cheap
- great breakfast
- good location, just behind westlife center :-)
Dislikes?
nothing
5
HARISH Alone Stayed: Apr 10

Good Experience

Everything was good about Jims b&b except the shower room was little small otherwise all good. Read more

Likes?
the hotel is centerally located and the staff is very helpful and courteous, will definitely stay there next time.
Dislikes?
none
4
anne-marie Alone Stayed: Apr 10

very handy location for olympia exhibitions

this was in walking distance of olympia, so that saved me a lot of time and hassle hauling my suitcase around on the underground. the shower was powerful. a clean quiet single room with ensuite was good value if that is your main priority. Read more

Likes?
my room looked over a quiet carpark and a building, so it was really not that noisy. the bed was not too bad. the shower room was clean (tho plug no use so i used flatscrew cap off water bottle)
Dislikes?
i had to ask for a different pillow as the first one i had was very thick and made my head stick up at an awkward angle. a very large person would have some problems getting past the sink to the loo?!
4
caroline Family with older children Stayed: Apr 10

friendly and helpful

stayed 1 night very helpful giving us directions to our local venue by public transport which saved us 10 quid in a taxi rooms basic but comfortable and a nice breakfast to put us on our way good value for the money Read more

Likes?
made to feel very welcome nothing to much trouble
Dislikes?
stairs to entrance a little steep
4
Lynn With a colleague Stayed: Apr 10

Adequate accomodation for short stay.

Friendly staff, en suite extremely small, bedroom reasonable size for a short stay, plenty of hanging space for clothes, but hardly any drawers. If you like a decent sized towel to dry yourself take your own. There are a lot of steep stairs to climb. Read more

Likes?
Close to the Westgate shopping centre and tube station.
Clean room and adequate but no frills breakfast.
Comfortable bed except for pillow.
Dislikes?
En suite so small that you couldn't pick a cat up let alone swing it. Not enough pillows & very flat ones. Towels not big enough.
3
Adriana Family with young children Stayed: Apr 10

Charming B&B - To be recommended to others

Very good B&B and very good service; very friendly and welcoming. The amount paid for the stay and service was really worth every penny. Read more

Likes?
The warm welcome received and the friendly attention given to us during our entire stay.
Dislikes?
Being rushed for breakfast way before the breakfast room was to be closed, even when I was never late before, due to a doctor's appointment of the attendant; this should not have happened.
4
Björn Mature couple Stayed: Apr 10

Friendly hotel

Good location. Friendly atmosphere, good service. Small-scale hotel, come and go with your own key. Read more

Likes?
The privateness.
Dislikes?
Nothing.
4
Matthew With a colleague Stayed: Mar 10

Excellent Location, Room and Staff

Jim's GH is only a few minutes from the Hammersmith & Citty line, was ideally located for access to the office and Hammersmith Apollo (We were giing to a gig one of the nights). The quality of the room was excellent, staff very friendly and a nice breakfast. Read more

Likes?
Location and room
Dislikes?
Nothing
5
Katalin Alone Stayed: Mar 10

flexible booking, friendly staff, good value for money

cleanliness is acceptable but could be better, service was excellent Read more

Likes?
location, friendly and flexible servie
Dislikes?
cleanliness could be better
4
Roland Mature couple Stayed: Mar 10

Very friendly staff.

Great breakfasts! Close to Underground stations and a mall ( Westfields ) that will leave you awe struck, just behind the B&B. Read more

Likes?
Breakfasts. Friendly staff.Very clean rooms.
Dislikes?
Rooms were smal but budget minded won't mind.
4
Richard Alone Stayed: Mar 10

Good value room with friendly staff and good breakfast

Good value room with friendly staff and good breakfast Read more

Likes?
Nothing to pick out, all good standard
Dislikes?
Nothing to note here
4
Naomi With a colleague Stayed: Mar 10

Lucky to have found a reasonably priced good hotel perfectly fit for our purpose.

Cosy, clean rooms and most comfortable beds. Beautifully cooked breakfast. Helpful Staff supervisor who went out of her way to find a solution to our inadvertently locking ourselves out of our room ... the solution in the form of a ladder and a young man, agile and very obliging though roused from sleep. Result... We reached our 'appointment' at Buckingham Palace with 15 minutes to spare! Read more

Likes?
The location is exellent for reaching Central London. The facilities are good and the Staff are most welcoming.
Dislikes?
It would be helpful to have a list of the numbers of buses from local roads in Shepherd's Bush to Central London Areas,eg Festival Hall,Strand etc. ... also where the best parking areas are locally.
5
Anthony Family with older children Stayed: Mar 10

A good value guest house

Nice clean room, friendly staff, handy lovation Read more

Likes?
convenient location
Dislikes?
Nothing to complain about
4
jessie Mature couple Stayed: Mar 10

pretty good!

clean rooms and good service. Read more

Likes?
perfect location for everything you want to do. shopping, cinema, pubs..etc
Dislikes?
nothing at all
4
Vicente Mature couple Stayed: Mar 10

Friendly and helpfull staff

It was nice and everything went nicely Read more

Likes?
Ok, good location and price considering London rates.
Dislikes?
Wardrobe door needed fixing (did no close). Breakfast could offer cheese for those who prefer to avoid bacon and sausages.
4
William Adults Stayed: Mar 10

We had a nice long weekend stay, but are expectations about the “Guest house” where bellow what we h

The Jim's Guest house is well situated just outside Londen, but not equiped to receive West European guests. Read more

Likes?
The place where it's situated
Dislikes?
Yes, the smell of mothballs when entering the house, the old worn-out carpet in the lobby, all kind of junk on and around the stairs and especially after the nice rebuild breakfast room in the garden.
3
nigel Adults Stayed: Mar 10

Comfortable but with a deadly hidden danger

the point of our trip was to get to the bbc so this hotel was positioned in an excelent location,, just a 5 minute walk from the bbc.

the staff were friendly and the rooms were clean and comfortable.

the main concern was that just below my headboard was an electrical double socket, now this had no screws in it and was hanging off from the socket exposing the live electricial wires inside.

im an electricial engineer and i know this is highly dangerous and should be checked out asap Read more

Likes?
staff were friendly and breakfast was good.
Dislikes?
the dangerous electricial socket under my headboad.

again this needs to be put right or someone is going to get killed in their sleep.
2
Luke Alone Stayed: Mar 10

Smart and no frills but does the trick

I stayed here for 2 nights and had a pleasant stay. It is quite quiet for London and although the room wasn't decorating in a modern style it was clean, smart and functional. The en-suite bathroom was very small but, again, it was functional. I got exactly what I needed from this place. Read more

Likes?
Quiet and good value for money
Dislikes?
Nothing
5
Stephen Mature couple Stayed: Mar 10

Good value basic accommodation.

Jims Guest House offers basic accommodation at a reasonable price. It is situated on a quiet street, five minutes walk from Shepherds Bush underground station. The room was very clean and the staff we met were friendly and obliging. There was a choice of breakfasts - we had an English breakfast, which was of a reasonable standard. If visiting the Shepherds Bush area of London again, we would not hesitate in staying at Jims Guest House again. Read more

Likes?
Clean Rooms.
Good situation.
Value for money.
Dislikes?
Limited on-street parking available.
4
emma Young couple Stayed: Mar 10

Great Location for O2 Empire. Value for money. Friendly welcome.

This is a value for money B&B. The welcome was friendly, the location was perfect for the O2 Empire. The whole place did have a very strong smell of starch which was quite off putting when you first walk in. The car parking situation was a bit of a pain but not unexpected for london (we had to move to the NCP car pak which cost alot overnight) so would get the train for our next gig. We would certainly stay here again. We cannot commment on the breakfast as we did not stay for late enough for it Read more

Likes?
The location.
Dislikes?
The late breakfast (9am-10am)
4
Naomi Young couple Stayed: Mar 10

Very good, value-for-money B & B in nice, easy to reach location

We found this B & B to be very clean and perfect for an affordable, one-night stay as it was centrally located. Read more

Likes?
Easy to reach.
Dislikes?
There was nothing we disliked.
4
Anjali Adults Stayed: Mar 10

great location and comfortable

Check-in and check-out was straighforward and staff were very friendly. The room we stayed in was clean, comfortable and simple and we were pleased that there was a tv. Also, it was a very warm and cosy room - even though it was freezing cold outside! Read more

Likes?
The location was perfect. Very close to shepherd's bush empire, shops and takeways.
Dislikes?
It was difficult at first to find where Jim's Guest House was located, as locals didn't really know where Aldine Street was.
5
Sue Alone Stayed: Mar 10

Friendly B&B

Perfect location for combining business during the day with theatre in the evening. Very quiet location. Read more

Likes?
the friendly staff
Dislikes?
nothing
4
Christine A Family with older children Stayed: Feb 10

A pleasant stay

Nice and clean with friendly staff. On street parking a bit daunting, maximum stay 1 hour. We parked in the West 12 stopping precinct for 24 hours. The guests in the above room were very noisy indeed they were up til 4.30am, I Should have rung reception but i did not wan to cause any fuss. Read more

Likes?
The very friendly staff were you felt nothing was too much trouble.
Dislikes?
The noisy guests as above, the parking situation.
4
Kerry Alone Stayed: Feb 10

Everything you need in a compact room.

Two women staff were delightful and provided great service. The only complaint I have is that there was no 'healthy' option for breakfast. Breakfast was very nicely cooked but perhaps porridge or muesli as an option to cornflakes and brown or grain bread as alternative to white bread would be appreciated. Read more

Likes?
The compact room had everything I needed functioning well. The staff also were delightful.
Dislikes?
Non-healthy option for breakfast.
4
Faisal Alone Stayed: Feb 10

Very comfortable - fantastic service!

Read more

Likes?
None
Dislikes?
None
5
Leitha Mature couple Stayed: Feb 10

Simple but pleasant bed and breakfast

The guest house is pretty basic, the rooms are small and the bathroom tiny but very clean and the staff are friendly and helpful. The location is a bit particular, in fact it suited us because it was near to the aunt I was visiting, but perhaps others would enjoy its proximity to Westfield. Breakfast was not as hearty as advertised, there could have been more choice and more on offer. Read more

Likes?
Its location for family reasons and super cleanliness. Well done cleaning lady!
Dislikes?
Tiny bathroom (really small for larger people) and bacon smoke in dining room.
4
Richard Alone Stayed: Feb 10

Ideal for Short stays

Read more

Likes?
Great location for where I needed to be.
Dislikes?
None
4
Felicitas Alone Stayed: Jan 10

Rip-off

The staff was outrageous, entering the room without knocking. The room was freezing cold without adequate heating, there was nowhere to put clothes, you could hardly swing a cat in the room. Read more

Likes?
None
Dislikes?
None
1
Nicholas Alone Stayed: Jan 10

Value for money

Read more

Likes?
None
Dislikes?
None
3
Andrew With a colleague Stayed: Jan 10

Disappointing

Jim's guest house has small, reasonably priced rooms. However, the rooms were very cold (even after maintenance had "fixed" the heating). Even though the website shows parking is available, it isn't - you're left to fend for yourself in the nightmare of central London parking. Breakfast is good, but the reception area and breakfast room have an unpleasant smell and you may, if you're unlucky like me, be woken up by a knock on the door from the staff at 7:30am whether you like it or not. Read more

Likes?
The price.
Dislikes?
Almost everything else.
2
Susan Alone Stayed: Jan 10

Very basic

Very basic facilities but a clean room. Read more

Likes?
Convenient location to the underground station.
Dislikes?
The ensuite was very small but adequate. Despite breakfast being available until 9.00 am, receiThe pved a knock on the door at 8.30am to come down for breakfast!!
2
Julie Adults Stayed: Jan 10

Friendly efficient & clean environment

Jim's Guest House is ideally located and is a warm and clean bed & breakfast. Read more

Likes?
The location to the area which we were working in and the cooked breakfast which is a must when a full days work has to be carried out.
Dislikes?
No bad comments about our stay.
5
Bernadeliza Young couple Stayed: Dec 09

A home away from home...everybody s so welcoming and friendly.

Clean and very homely. Read more

Likes?
The location of the house and the friendliness of the people who run the guest house.
Dislikes?
nothing really
5
Sarrato Mature couple Stayed: Dec 09

A friendly guesthouse

Read more

Likes?
None
Dislikes?
None
4
OFFRY Adults Stayed: Dec 09

location valable pour un court séjour à petit budget et pas trop exigeant

La chambre était propre et très bien chauffée, mais de grosses traces de moisissures sur les murs de salle de bain et un breakfast avec des ingrédients de basse qualité; location pr bas budgets et peu exigeants, surtout intéressante car près du métro,cybercafé et immense centre commercial Westfields. On aurait apprécié les sols lavés chaque jour et un sèche-cheveux. Read more

Likes?
le chauffage, la situation géographique (zone 2 pr le métro, mais à quelques pas seulement)
Dislikes?
le nettoyage approximatif, l'état des murs de salle de bain, le breakfast (jus d'orange acide, beurre,confiture et toasts de basse qualité, la tomate etait une tomate pelée juste chauffée (beurk)
2
JULIA Mature couple Stayed: Dec 09

warm and friendly

small but adequate.located near to all amenities and transport links. Read more

Likes?