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The Kensington Hotel is a large hotel located in an excellent position in Blackpool. It has a bar & restaurant & provides regular entertainment. It has its own car park and is on the sea front.... Read more

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Reviews

Kensington Hotel

(60 Guest Reviews)

Guest Ratings

  • 18
  • 26
  • 7
  • 6
  • 3

Review Summary

  • Rooms 3.2
  • Value 3.5
  • Friendliness 4.2
  • Cleanliness 3.9
  • Facilities 3.6
  • Service 4.2
  • Location 4.5

Review Overall Rating

  • 5.0
  • 4.0
  • 3.0
  • 2.0
  • 1.0
  • 3.8
Andrew Family with older children Stayed: Apr 15

very poor after seeing it on wbsite first

Good stay but had to make our own entertainment and eat out for breakfast. Read more

Likes?
Good size room.
Dislikes?
Needs full refurb and sort the dining out.
4
Andrew Family with older children Stayed: Apr 15

weekend birthday break.

We came to Blackpool for a birthday weekend, we found the room to be clean and tidy,the staff were friendly and the bar area and dinning room were excellent. Read more

Likes?
The location of the hotel which is about 10 minutes from the pleasure beach, the service in the dinning room was very good
Dislikes?
Having rooms full of noisy teenagers on either side of ours.
4
sonia Adult(s) Stayed: Mar 15

worst hotel i have stayed in at blackpool

location was the only thing worth staying for. so unhappy with the service. when we went to ask for a pass for parking the man did not crack a smile or make us welcome. went to get a drink of coffee in the morning and the milk was a week out of date plus told man at reception about this and did not even get a sorry, just passed some more out of date milk. The room was a sea view which was so damp that the wall paper was taped back on. i can go on but not worth it Read more

Likes?
location
Dislikes?
did not like anything other than location
2
Karen Mature couple Stayed: Feb 15

Excellent weekend at the Kensington hotel

Good night sleep Read more

Likes?
The car park and the town and the tower
Dislikes?
No we like the hotel
4
Chris Family with young children Stayed: Jan 15

lacking in many areas, rooms in serious need of renovation.

Occasionally didn't feel welcome and that we were becoming a hindrance to staff rather than having them there to assist us. Read more

Likes?
Breakfast and the games room.
Dislikes?
Standard of room
2
David Young couple Stayed: Oct 14

Nice weekend break

We booked a double room with sea view for a little weekend break. Because we arrived late we were happy that it was still possible to check in, even after 10.00 pm. Our room was clean and fully equipped. The hotel had a great location, and we could return as late as we wanted. The really friendly staff was eager to help and we also enjoyed the cozy bar. Read more

Likes?
We were really happy with the location of the hotel which was in a short walking distance of Blackpool's sights and directly by the sea. Really friendly and helpful staff.
Dislikes?
None
4
Chris Family with young children Stayed: Oct 14

online booking mix up

we booked a family room for 2 adults and 1 child the night before our stay...despite the payment being made in full and a confirmation e mail, when we got there we were told that the family rooms had been taken off the site 15 days ago, therefore the room we booked and paid for, was unavailable.We were offered another room which was a twin room in which a camp bed was put up for our grandson to use. The room was adequate, clean and comfortable enough for a one night stay. Read more

Likes?
the receptionist was very polite and helpful and as a result of his help we had a pleasant stay
Dislikes?
we would have preferred the family room that we had booked and paid for.
4
tracey Adult(s) Stayed: Sep 14

fab weekend

excellent for money,staff couldn't be any nicer,mark was fantastic he looked after us all very well...couldn't fault breakfast great food. Read more

Likes?
everything,best weekend
Dislikes?
not at all
5
Lyn Family with older children Stayed: Sep 14

Okay for up to two nights

Okay decoration needs updating Read more

Likes?
Breakfast was good
Dislikes?
Thought accommodation was poor for what we paid decor and furniture were dated and not very good. Shower from an upstairs room leaked into our room onto one of the children's beds .
2
pat Mature couple Stayed: Sep 14

pleasant stay

Pleasant staff room clean hotel clean asked if everything was fine on leaving just one disappointment the windows were very dirty and one needed to be repaired also the hot water toke a very long time to get hot witch was waisting water onther in that very good Read more

Likes?
You could come and go as you pleased
Dislikes?
No
4
David Adult(s) Stayed: Aug 14

Good Value

Everything you need from in a hotel - and at a fair price.
Accommodation was basic - but clean. Read more

Likes?
Friendly staff.
Clean and tidy hotel.
Easy 24 hour access.
Dislikes?
Was expecting to be able to park. There are only a few spaces for hotel guests.
4
Gwyneth Mature couple Stayed: Aug 14

very friendly place to stay.

We stayed 2 nights. Staff were very friendly and helpful. The room needed updating, but was still pleasant. The evening buffet was delicious, a little more choice of desserts would have made it perfect. Would book stay bere again. Read more

Likes?
The staff were so helpful, nothing was too much trouble.
Dislikes?
The lack of parking was a bit of a problem.
4
adrian Family with older children Stayed: Aug 14

a good stay for a short break

Excellent head waiter for breakfast Read more

Likes?
Friendly staff
Dislikes?
Beds were uncomfortable
3
Alexander Mature couple Stayed: May 14

Good short break

Relaxing weekend visiting bars and shops and walking around Read more

Likes?
Just relaxing for the weekend and having a few drinks and watching the entertainment
Dislikes?
None
4
Alan Family with older children Stayed: May 14

Kensington Hotel Blackpool

Hotel in need of upgrading dirty, and rooms smell of the Indian Buffet that is served through out the day, the food is good but breakfast is served in the same room as the buffet and is not pleasant smelling curry at 8am in the morning while trying to eat a full english! Read more

Likes?
staff friendly
Dislikes?
the smell of spices through out the hotel and cleanliness needs to be addressed
3
Michael Family with young children Stayed: Nov 13

Excellent location with friendly staff.

We stayed for two nights attending a local dance event with our young daughters. The staff at the hotel were excellent and could not do enough for us at service at breakfast. Read more

Likes?
The staff were friendly and helpful. The location of the hotel was perfect for us with close access to various restaurants and all the attractions.
Dislikes?
None
5
Joseph Mature couple Stayed: Oct 13

Weekend Break

Warm and friendly hotel. Room was very small for the price paid. Read more

Likes?
Good location, good breakfast and friendly staff.
Dislikes?
Room too small
3
Mary Adult(s) Stayed: Sep 13

Holiday weekend

Short break over the weekend. Read more

Likes?
Friendliness of the staff. They were very attentive.
Dislikes?
None
5
derek Mature couple Stayed: Sep 13

very enjoyable break with great value for money & fabulous service

our stay was very pleasant . staff was very pleasant & couldnt have been more helpfull . owners always mingled with there guests and was lovely for them to come in to greet you at morn breakfast Read more

Likes?
everything there was nothing bad to say . had a very pleasant 2 day break with all that you could expect for the value
Dislikes?
None
5
angela Mature couple Stayed: Sep 13

Over priced and Very uncomfortable nights sleep.

Overnight stay without sleep. Could not get evening meal as it was 5.20pm when we asked. Bed was so lumpy and uncomfortable we had to use blankets on top of the mattress. The shower water flooded the bathroom. One plug socket faulty. Drafty window. No pleasant goodbye
or acknowledgement on checking out. Cannot order an evening meal after 5pm. Too expensive per room without breakfast was expensive even if you only wanted toast or cereal. Read more

Likes?
Not enjoyable at all.
Dislikes?
The bed was so old and springs sticking up. Had to sleep on 2 blankets which left only a sheet for cover. Bed right next to a window that was drafty. Plug socket faulty. Ignored on checkout.
1
anthony robert Mature couple Stayed: Aug 13

nice people but rooms way too small excellent breakfast and staff,too dear for what it was

a good stay but probably wont stay there again as we could hardly move in bedroom and ensuite as it was well small and we booked an ensuite,oh and they shut the bar at night which is not good on a saturday night at all. Read more

Likes?
just the breakfast thats it really
Dislikes?
the room and no bar open at night
2
Lisamarie Adult(s) Stayed: Jul 13

Perfect weekend break

As this was my second visit staying at the Kensington, then I would say it was very enjoyable as before. Iv come away relaxed just as I was hoping too. Read more

Likes?
Everything, mike and honey plus rest of staff are so polite and very friendley I wouldn't stay anywhere else :) I love the place and hope there are many more years of staying here to come.
Dislikes?
Nothing at all to say!
5
shelley Family with young children Stayed: May 13

friendly good location

Very friendly staff room was OK very clean did not eat there so cannot comment on food spent 2 nights there and
The basement bar was useful overall good visit, Read more

Likes?
Friendly staff clean hotel good facilities good location,
Dislikes?
Was OK 1st night but 2nd night very loud shouting and banging doors etc in early hours which seemed to go on
For quite a long time could here a lot of swearing and
Shouting.
3
natalie Family with young children Stayed: Oct 12

enjoyable experience

We thought this bb b was more than adequate for our needs. The place does have alot of stairs :( but we found the staff friendly and the waiter in the dining room was very understanding and helpful when our son had his usual morning seziure.
The kids loved the games room and evening entertainment, would definetly stay here again. Read more

Likes?
Facilities for the kids
Dislikes?
The lack of a lift to all floors
4
donald ian Mature couple Stayed: Oct 12

over all very nice

rooms are good very clean staff very helpful breakfast lovley location spot on not much parking space so check it before u go had to park my car mile away Read more

Likes?
party time we go every year at the end of oct its brill
Dislikes?
None
4
Joanne Family with young children Stayed: Oct 12

Clean & friendly

Booked for one night. Rooms dated & small but very clean and tidy. Staff friendly. Breakfast lovely. Suitable for families or older couples. Read more

Likes?
Location is good. Inbetween Central & South pier (nearer Central).
Friendliness of staff
Dislikes?
None
4
Joe Young couple Stayed: Oct 12

Very rude lady on reception.

Well forgetting the rude lady on recetion the stay was good only due to location. The hotel room was tiny it had a bed and a very small tv which had terrible signal so may aswel of not even had that. Read more

Likes?
The location of the hotel is good, close to all attractions on seafront.
Dislikes?
The lady on reception (possibly even the lady that owns it) She shouted and very rudely pointing her fingers at us absolutely no way to be talking to customers. Dont count on parking your car there.
1
SUSAN With a colleague Stayed: Aug 12

Brilliant place to stay, Ten minute walk to tower.

A two night stay with a friend, just to chill out and do a spot of shopping Read more

Likes?
Got a lovely warm welcome from the owners ,and the room was very cosy and comfy.The waiters at breakfast were exceptional and catered for whatever you needed as long as it was available.
Dislikes?
There was no hairdryer available, and we got lost twice trying to find the lift.We found the downstairs bar as we were leaving which was a shame, so maybe next time we will use it .
5
Mark Family with older children Stayed: Aug 12

A pleasant place to stay

We had a nice time the staff were friendly. Read more

Likes?
The room was a decent size and the breakfast was very nice. there was good entertainment and it was close to the beach and in a good central location.
Dislikes?
The evening meal was a bit bland.
4
graham Family with older children Stayed: Aug 12

clean and friendly

Had a lovely time staff were warm and friendly breakfast was great could nt fault it. Read more

Likes?
Everything, rooms were clean had a great view of the seafront waiters were fast and friendly.
Dislikes?
no
5
Gail Mature couple Stayed: Jul 12

Good Value For Money

Good location on the promenade between Central and South piers. Hotel was clean but bedrooms could do with a bit of modernisation. The Hotel seems to cater well for various age groups including families. Read more

Likes?
Friendly staff and good location. No complaints about the food
Dislikes?
Not really a complaint but would have preferred a duvet to a blanket
4
Ella Adult(s) Stayed: Jul 12

Short Break

My mum and I arrived Monday morning having taken the train to Blackpool. We arrived at the hotel at around 10ish and even though we were early we were allowed to check in early as our room was ready. I had injured my knee before taking our short trip and was offered a room with a walk in shower because of my injury which I thought to be very considerate. Obviously it was difficult for me to get anywhere very fast but regardless we had a lovely couple of days. Read more

Likes?
The staff were all very friendly, helpful and polite, there were live singers both nights in the hotels basement bar and were both very good. Would definately go back to this hotel on my next trip.
Dislikes?
None
5
Lisa Adult(s) Stayed: Jun 12

Friendly and good atmosphere

Enjoyed our stay as have been twice before. Friendly owners and overall pleasant stay. Close to the main attractions and lovely seaview from the sun lounge. Read more

Likes?
Cabaret bar joined to hotel so good for entertainment if you don't want to venture too far out.
Dislikes?
None
4
andrea Mature couple Stayed: Oct 11

could be better

A Small basic room at the rear of the property, which was ok, The only snag was not enough pillows for the bed(One flat one each) Needs a mirror in main bedroom, only one in bathroom. And the heating wouldn,t come in the afternoon when we were cold, bit was on full pelt early in the morning! Otherwise clean and friendly and hot water for the shower. Read more

Likes?
It was centrally situated for everything going on in blackpool, A good breakfast, friendly staff and clean
Dislikes?
None
4
tracey Family with young children Stayed: Oct 11

excellent

booked with sister and family had a very good stay staff excellent and entertainment very good Read more

Likes?
very friendly staff
Dislikes?
no
5
kevin Family with young children Stayed: Oct 11

good location

having paid �140 for a family room for a one night stay i was expecting something a little bit better than what we got.the room was very basic with stains from previous leaks all over the ceiling,draws that when opened fell off the runners,a shower that when you put the shower head at its highest point slipped back down the runner which was very annoying as im over six foot,we were also on the 3rd floor,but the lift only went to the 2nd floor,bit annoying with 3 children!!!!!!!!!!! Read more

Likes?
the location was ideal
Dislikes?
None
2
Steve Family with young children Stayed: Oct 11

A family friendly hotel that is much more than a bed for the night.

From the moment we arrived we were made to feel welcome and our needs were met. The room whilst a little on the small side was clean, warm and welcoming with comfortable beds. The stay came alive when we went to join the in-house entertainment. Over the three nights we were treated to excellent entertainment. Each morning we were greeted by friendly waiters and offered excellent breakfast. Read more

Likes?
Quality entertainment. Friendly staff. Clean environment. Good food.
Dislikes?
None
5
janet Mature couple Stayed: Oct 11

our 2 night break at the kensington hotel blackpool

fair under the circunstances. Read more

Likes?
sea view,tidy,good breakfast.
Dislikes?
the room was very small for 2 peaple and there was a continuous noise all night just like aloud rumbling that kept us awake all night.
4
gareth Family with older children Stayed: Oct 11

ok

no quilts on bed just sheet small room very old dated needs decorating etc Read more

Likes?
breakfast
Dislikes?
mainly everything
2
Alex Mature couple Stayed: Oct 11

All you need in a hotel

We only were staying for one night. We found that the management and staff exceedingly helpful and courtious.If we come back to Blackpool we would stay here again. Read more

Likes?
The hotel was very clean and the beds were very comfortable. The lift was very helpful especially for older people.The bar area was lovely and it was nice to have entertainment on hand in the evening.
Dislikes?
We was a bit disappointed when we saw the outside of the hotel.The windows were not clean and chairs stacked up against the window brought down the tone of the hotel.Outside sad. Inside 1st Class.
5
Joseph Mature couple Stayed: Sep 11

nice weekend all round

comfortable Read more

Likes?
location service
Dislikes?
no all good
4
Stephanie Mature couple Stayed: Aug 11

A fantastic, friendly hotel

The hotel as clean and very welcoming. The staff are all friendly and the proprieters Mike & Honey were also very friendly and made you feel very welcome. The food was superb. We booked in initailly just bed & breakfast but ended up having the evening meals as the food was superb. We could n ot fault the hotel at all and will definately be staying there again, hopefully in november. Looking forward to our next stay at the Kensington Hotel. Read more

Likes?
The food was superb. The hotel was clean. The room was clean with a lovely sea view. All the staff were friendly and made you feel more like friends than just guests
Dislikes?
nothing at all
5
Julie Family with older children Stayed: Jul 11

Dirty and poor rooms and poor service ! you cannot get a meal for a 3 year old

Our stay in Blackpool was for 7 nights and the holiday in Blackpool was great it was the hotel that let us down...I did ask for my money back when we first arrived..but was told because we booked on line their could not return our money and that we would have to go back on line to get a refund. Read more

Likes?
It's location !

You cannot get a kids meal..their give you an adult meal and charge the same as an adult for a 3 year old !
Dislikes?
The hotel is in a good place but the photos make the hotel and rooms look 100% better than there are in reality..the room are dirty and finished to a very poor standard miss-matched furnishings.
1
Donna Adult(s) Stayed: Jul 11

Good weekend away with friends having a laugh.

We arrived late due to busy traffic on motorway.The rooms need updating very old fashioned the carpet had an overlap and kept tripping up it the tv channels didnt work no signal. Read more

Likes?
The breakfast was lovely so was the the location of the hotel.
Dislikes?
There wasn't any parking spaces all weekend had to park on the promenade and pay per day. I think the hotel needs a refurb very out dated.
3
Scott Family with older children Stayed: Jul 11

Good value for money

Our stay was enhanced by the excellent assisstance by all staff and owners. We will be back. Read more

Likes?
Centrally situated
Dislikes?
No
4
peter Mature couple Stayed: Jul 11

looks wellcoming from outside

it was peicefull which is what we were looking for Read more

Likes?
the staff were very polite
Dislikes?
not really
5
Tara Young couple Stayed: May 11

We enjoyed it so much we have booked to go back in august !!

The friendliest hotel we have stayed in for a long time. Read more

Likes?
Good space and excellent location
Dislikes?
no
4
John Young couple Stayed: May 11

Good service

We were just there to enjoy an overnight stay and have a nice time. We did enjoy the stay but you get what you pay for a simple bog standard hotel which is not a bad thing but you can't expect more. Read more

Likes?
the staff were very friendly and attentive and we could not fault them.
Dislikes?
The room was in a little need of decorating the wall paper was peeling. The mattress was extremely uncomfortable and i was woken many times by rowdy people stumbling past out bedroom door.
4
Fiona Family with older children Stayed: Oct 10

ideal short break in blackpool

was not disappointed,rooms were fair,breakfast standard,warm,comfortable and welcoming hotel.great location,lots of space to entertain the guests, Read more

Likes?
location,staff,comfortable
Dislikes?
stairs were like walking around the chinese maze!!!!!
4
Shane Family with young children Stayed: Oct 10

Poor room lets down an otherwise enjoyable stay

The room was advertised as Sea View but we were given a very small, rear room in desperate need of decoration. We were advised by the hotelier beforehand but expected a better quality of room.
Otherwise the stay was plesant and the staff were very friendly. Read more

Likes?
The breakfast was very good - served quickly with pleasant staff.
Cheaply priced bar and entertaimnment provided.
Dislikes?
The poor room.
3
michael Mature couple Stayed: Oct 10

excellent and friendly hotel

good food,friendly people,service excellent Read more

Likes?
every thing about the hotel was good
Dislikes?
none
5
nicole Young couple Stayed: Oct 10

The Hotel staff are amazing!!!!!!!!!!

We hd a very nice stay the room was pleasant, clean and the bathroom and shower was nice. For a cheap gettaway the room was fine. On arrival we parked our car blocking someone else in but was told to leave our keys and if need be they would move our car. On our departure we were then blocked in but the keys for the other vehicle were not there. We waited 5 hours for the other guests to come back. Read more

Likes?
The hotel staff were absolutely amazing they give us drinks and food and tried everything in their power to help us!!!!!! They were so kind and made the experience alot more bearable.
Dislikes?
none
5
brian Family with older children Stayed: Oct 10

Enjoyed this hotel

This was ideally located between the pleasure beach and central pier. It was a cold October day when we visited but it was warm and welcoming inside. Kids loved it. They put on bingo and a singer at nights though the kids played with the arcade machines Read more

Likes?
It had a warm and soft duvets and plenty of pillows. The flat screen TV had a selection of freeview channels and all the staff where friendly
Dislikes?
None
5
john Mature couple Stayed: Oct 10

relaxing .warm and frendly

relaxing stay, staff very good, but room to small no where to hang wet coats ect. but the bed was very comfortable Read more

Likes?
close to all piers .and again staff very frendly
Dislikes?
room that is the only thing that was disapointing
4
gemma Adult(s) Stayed: Aug 10

Hotel ok base

short break for 2 girls, hotel fine as base. Read more

Likes?
Location
Dislikes?
hot water tap in room not work properly. We were not noted down on breakfast list for 2nd day which we were told by staff whilst eating our breakfast, very poor as made to feel like we were in wrong.
3
susan Mature couple Stayed: Aug 10

good location, value for money

enjoyed short break, Read more

Likes?
friendly, rooms were comfortable, breakfast was as good as i,v add in any other hotel. overall we enjoyed our stay
Dislikes?
there was,nt anything we did,nt like, we thought overall it was pretty good value for money
4
Graham Mature couple Stayed: Jun 10

Good Clean Friendly Family Hotel

We had two night bed and breakfast .We had a small problem with the room it was rectified immediately we pointed it out . Read more

Likes?
Clean ,Friendly and helpful staff lovely atmosphere.
Dislikes?
No
5
Anthony Young couple Stayed: Apr 10

Lovely weekend....

My boyfriend and I booked 1 night at the Kensington Hotel, after finding it on the internet, and were very pleased with our choice. We decided when we were there to stay an extra night, and the staff were very helpful. The location was great, and we were able to park with no problems. The room,although small,was adequate, and clean. I have a heart condition so the lift was a great help. Breakfast was good and served quickly. Will definately go back again. Read more

Likes?
Friendly staff. Good location. Parking.
Dislikes?
there were no major problems but if I had to be picky then I would say that we had no tv remote control and the tv was on a high shelf which made the screen unwatchable when sitting on the bed.
4
john Mature couple Stayed: Apr 10

it wasthewife s birthday

we only stayed one night but wished we could of stayed more Read more

Likes?
everything was spot on
Dislikes?
none
5
andrew Mature couple Stayed: Oct 09

Don't book on line, you wont get the room you paid for

Hotel, excellent. Staff, friendly. weather, crap. (what else) Entertainment, fair. Read more

Likes?
Freddy Starr at the North Pier.
Dislikes?
The weather and too many street traders
4

Kensington Hotel Information

Facilities

  • 24-hour reception
  • Air conditioning
  • Baggage store
  • Bar
  • Entertainment
  • Ironing facilities
  • Lift
  • Lounge
  • Restaurant
  • Wakeup call
  • Lock-up facility for bicycles
  • On-site parking
  • Free parking
  • Off-site parking
  • Secure parking
  • Long-term parking

Children's Facilities

  • Children's menu
  • Cots
  • Highchairs

Business Facilities

  • Fax machine
  • Photocopier

Policies

  • Check in: 2:30 PM till 11:00 PM
  • Check out: 10:00 AM
  • Late check-out available
  • Child Policy: Children welcome
  • Pets: No pets

Description

The Kensington Hotel is a large hotel with 56 en-suite bedrooms located in an excellent position in Blackpool. Our location is such that you may leave your car on our car park and still be within easy walking distance of Blackpool’s main attractions. The Hotel is situated on the Promenade mid-way between Central and South Piers. It provides easy access to Tower, Pleasure Beach, Sandcastle and all three piers. Trams and buses stop near the hotel. The railway station and Blackpool airport are both within easy reach. The hotel has a ballroom and Chelsea Bar, games room where entertainment is provided most evenings, where we cater for all age groups. Dancing and sing-along is provided by music along with regular cabaret artistes and bingo. The hotel has its own car park (limited spaces) and is on the sea front, with many rooms giving sea views. Special Discount for Groups, Children and Senior Citizens (over 55's) For coach bookings Free Places for Organizer and Coach Driver with free coach parking.

We have a ramp system into the hotel, however we cannot grant wheelchair access past the front lounge due to steps. However, we do have lift access to all floors.`

On-site parking, Free parking, Off-site parking, Secure parking, Long-term parking,

Booking Terms and Conditions

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