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The Helaina

(602 Guest Reviews)

Guest Ratings

  • 521
  • 76
  • 4
  • 1
  • 0

Review Summary

  • Rooms 4.6
  • Value 4.7
  • Friendliness 4.9
  • Cleanliness 4.9
  • Facilities 4.7
  • Service 4.9
  • Location 4.8
  • Breakfast 4.9

Review Overall Rating

  • 5.0
  • 4.0
  • 3.0
  • 2.0
  • 1.0
  • 4.8

The Helaina Information


The Helaina is a Winner of 'Guest Accomodation of the Year' Yorkshire Coast and rated as 5 Star Guest Accomodation by Visit Britain. It is located within a quiet area of Scarborough, yet is just a 5 minutes walk from Scarborough's North and South beaches, the town centre and historic harbour. The Helaina overlooks Scarborough's North Bay with stunning of the sea, beach, castle and miles of coastline There is no shortage of great pubs, bars and restaurants within easy walking distance. The Helaina is perfectly placed for walkers, and superb local cliff walks are easily accessed from the accommodation. Alternatively a few minutes' drive brings you onto the North Yorkshire Moors. Free local parking permits are available to our guests on arrival, and the accommodation has a licensed drinks service and free WiFi throughout. Our newly refurbished rooms are modern, stylish and very comfortable. Guests enjoy high quality en-suite facilities with soft bathrobes, large bath towels, beautiful toiletries and 1000 pocket sprung beds. Our bedrooms are packed with goodies including free WiFi, digital TV, hair driers, and refreshments including biscuits, tea, filter coffee, fruit teas and hot chocolate. Guests can expect the highest quality decor. We offer a great breakfast menu including; Full English, Full Vegetarian, Smoked Salmon Scrambled Eggs and Bagel and a range of Omelettes and Toasties. A continental selection of fresh Cafetiere Coffee, a choice of Breakfast, Fruit and Herbal Teas, Fruit Juices, fresh Fruit Salad, Pastries, Yogurts and freshly baked Bread. Breakfast is always served to 10am on the weekends. PLEASE NOTE: OUR ROOMS ARE LOCATED OVER 3 FLOORS AND WE DONT HAVE A LIFT FACILITY. BIJOU ROOMS ARE ALL 3RD FLOOR. Please contact us if your require a room on a lower floor. WE DONT ACCEPT CHILDREN UNDER 5 AT HELAINA B&B. SEE 'HELAINA APARTMENTS' FOR FAMILY ACCOMODATION

Cleaning and safety

  • Professionally cleaned
  • Hand sanitiser
  • High-touch surfaces disinfected
  • Linens washed to local guidelines
  • Linens washed above 60°C/140°F
  • Mattress and pillow protectors
  • Washable duvet covers
  • Sanitised tableware


  • Free high speed internet
  • Free WiFi internet
  • High speed internet
  • WiFi internet
  • Breakfast lounge

Children's Facilities

  • Highchairs

Business Facilities

  • Desk working station


  • Continental breakfast
  • Cooked breakfast
  • English/Irish breakfast
  • Healthy breakfast


  • Check in
    14:00 22:00
    Early check-in available on request
  • Check out
  • Child Policy
    No preference
  • Smoking Policy
    No smoking
  • Pets
    No pets
  • Parties Allowed
    Parties not allowed
Booking Terms and Conditions


Main Entrance, Guest Lounge and Breakfast Room: • The breakfast room and licensed guest lounge are located on this floor (ground floor). • There is a guest toilet in the reception hall 65cms wide by 86cms deep. Stairs and access to bedrooms: • Access to all rooms is via carpeted stairs 90cms wide. There is a banister on the left hand side. • Due to the design of the building WE DO NOT HAVE A LIFT FACILITY. • Our rooms are located from 1st to 3rd floors with 4 rooms per floor. • 1st floor. 17 steps to these rooms. 2nd floor 35 steps and 3rd floor 49 steps • We can assist guests with luggage En-suite bathrooms: • All bedrooms have full en-suite facilities 2.8m long by 1.10m wide • All en-suites have a step in shower 18cms high with glass sliding shower doors. The smallest cubicles are 80cm wide and deep. • The toilet is 46cms high and the basin 86cm high Additional Information:


  • Road from South Bay (1.0 miles)
    Follow signs for the North Bay. We are 200 meters from the castle on the cliff top overlooking the sea. :

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